Great service, in & out, employees are great, clear, direct, and friendly. Gave some good…read morerecommendations for riding groups in the area, my new go to bike place!!

Just visiting for the weekend and needed a new tube. Took my bike in and they had time to change…read morethe tubes and give it an entire tune up. Found out portions were wired improperly and now the bike is as good as new. Will was awesome and kept us informed regarding diagnostics and pricing throughout the process. Bike was done in a few hours, very pleased.

Its good. I bought a Trek there and i dont regret it…read more Sales/owner are informitive and up beat. I would recommend them.

Great local company with lots of openings for bike tune ups. I called the other local company…read morefirst, but they were booked until July. I then called here and they said I could drop it off in the next day or so! Needless to say, I came here and I'm super satisfied. The tech was really nice and helpful. I'll definitely be coming back here.

Amazing shop! We stopped in for a tire repair (for a friend) and as we waited I was casually…read moreshopping for my first bike. We spoke with Ryan and Paul - we were immediately impressed with their service and kindness. Ryan showed me a few different bikes and let me test-drive them. I left with my dream used bike at an insanely awesome price. All-around perfect experience! Thanks to the Switchback team!!

Absolutely fantastic experience!…read more I hadn't even heard of Switchback before until a coworker recommended it to me, and they've already made a return customer out of me. My usual bike shop was quoting 6 weeks out for a tuneup, but Switchback was able to get to me in 3 weeks, and boasted a 24-hour turnaround once they had the bike. Sure enough, I dropped my bike off on Wednesday afternoon and got a text on Thursday afternoon saying that my bike was ready. Everyone in the shop was friendly and professional, and I felt like the price was very fair for the service provided. I felt listened to when I was describing the issues with my bike, and I'm happy to report that every single concern I had been resolved by the time I picked it back up. To top it all off, I took a test ride when I got home, and I don't think I've had a ride that smooth since I first bought the bike. The gear shifts were buttery smooth, there was no squeaking or rattling from the chain, and my brakes were firm and responsive. Needless to say, I've found a new usual bike shop. Thanks, Switchback!

These people were so kind even though I didn't purchase my trike from them. Found out they will…read morebuild a Catrike for you if you ask. My new favorite bike (trike) shop.

Keith ,Rob and owner Aaron one of best people if u wanna get bike recommend you get one u from here…read moreu won't regret it

Our family has been going here for a couple years now to purchase bikes and get our bikes serviced…read more Everyone we've encountered has been great - Geoff, Evert, Matt, etc. The guys are all super knowledgeable and not pushy at all.

Oh yea! West Michigan Bike & Fitness is a great store! I was there after work one evening. I was…read moreoffered assistance with just the right amount of time to wander on my own. Brandon encouraged my questions and curiosity. The store has a nice cross section of bikes and great gear. I'll keep you posted on my next visit but I was impressed!

Loose Spokes is a shop that'll always be after my heart. I had a Bianchi restored and refurbished…read morethere and the results were amazing! Thank you Jack, Christian and Sue!

Service was great, they were friendly, helpful and fast. Planning on going back if I have any other…read moreissues. They also have a distillery opening on the other side of the building!

Mostly been in for random parts and tools; staffers have been friendly, prices are what I expect…read more They've usually got what I'm looking, and it helps that their website inventory has been accurate! As any good local shop should do, I get the occasional question or raised eyebrow when buying a tool I could f@$% up my bike with to make sure I either know what I'm doing, or that they can do it and save me the trouble. They've got your parts, they've got your advice, and I've seen that they also have your bikes.

I had been looking for bikes for a really long time, and a friend suggested me to take a look at…read moreAlger Bikes because it seemed to have a really great reputation. I gotta say, they definitely live up to their reputation! I am a beginner bike rider, so I didn't know much about bikes in general. The person who helped me, Josh, was awesome. He was very helpful, kind, and patient helping me figure out which bike to try out. I was most worried about sizing, but he walked me through the process and helped me find a height that was good for me. After I finished my purchase, he walked through some things with me to keep in mind as a new bike owner. He even helped me put my bike into my car! The other workers were so kind there and had a wonderful sense of humor. It did seem like a great group of people working there. They have many options for bikes, and are also listed on their website. They have their own parking lot, but there is another parking lot behind their building where you can ride a bike around to test it out. All in all, the workers really know their stuff and were so nice. They have a cute dog there too that roams around the place! I'd definitely recommend this place if you are a beginner bike rider and nervous about making a purchase. But obviously, if you are an extremely experienced bike rider, this is also the place for you.

Mechanic has a bad attitude like he does not want to be bothered. Needs better customer service…read moretraining. Not helpful in certain things. Never answers their phone.

great place and they always have what I'm looking for. the scooters are all top of the line stuff…read more they provided long term support after our purchase as well!