Mostly been in for random parts and tools; staffers have been friendly, prices are what I expect. They've usually got what I'm looking, and it helps that their website inventory has been accurate! As any good local shop should do, I get the occasional question or raised eyebrow when buying a tool I could f@$% up my bike with to make sure I either know what I'm doing, or that they can do it and save me the trouble. They've got your parts, they've got your advice, and I've seen that they also have your bikes. read more

I had been looking for bikes for a really long time, and a friend suggested me to take a look at Alger Bikes because it seemed to have a really great reputation. I gotta say, they definitely live up to their reputation! I am a beginner bike rider, so I didn't know much about bikes in general. The person who helped me, Josh, was awesome. He was very helpful, kind, and patient helping me figure out which bike to try out. I was most worried about sizing, but he walked me through the process and helped me find a height that was good for me. After I finished my purchase, he walked through some things with me to keep in mind as a new bike owner. He even helped me put my bike into my car! The other workers were so kind there and had a wonderful sense of humor. It did seem like a great group of people working there. They have many options for bikes, and are also listed on their website. They have their own parking lot, but there is another parking lot behind their building where you can ride a bike around to test it out. All in all, the workers really know their stuff and were so nice. They have a cute dog there too that roams around the place! I'd definitely recommend this place if you are a beginner bike rider and nervous about making a purchase. But obviously, if you are an extremely experienced bike rider, this is also the place for you. read more

Alger Bikes - Bike I got! - Bikes Near Me - Grand Rapids, Michigan

These guys do business online as Gap30Cycles. (EDIT: Gap30Cycles co-brands itself online as Alger Cycles, not the other way around.) I ordered a key part for a bike I'm building from them using eBay's function to find a nearby seller, assuming they could expeditiously get a part from Grand Rapids to Chicago. After 3-4 days of complete inaction on their part (took my payment but never shipped the item) I messaged them to see what was going on and whether we could get things moving, and their only response was "do you want to cancel?" By then they had delayed too much for me to order the part on time from somewhere that WOULD have shipped promptly so I decided to take my chances, but asked them if they could please ship using a faster method. This was completely ignored. I would have GLADLY paid for upgraded shipping. It's now 8 days after my order, I was not able to get my bike built before the weekend to ride today, the part has been sitting in a bargain basement shipper's warehouse stalled for 4 days, and I still don't have a polite answer from this shop. They use a non-trackable shipping method like FedEx "SmartPost" or something similar, guaranteed to result in frustration and disappointment as you watch your shipment sit stalled in a warehouse for a week. I ordered parts for this build from ALL OVER THE COUNTRY, some of them with short lead times, and watched all the stuff flow in from the far corners of the US, within two days is some case, but it's my friends 170 miles away who can't seem to get it together. Worthless shipping method, unconcerned seller, no customer service, and unable to get an item a 2.5 hr drive over to me (normal USPS time in transit: 1 day) in less than a week and a half. Either these guys are a drop shipper front, selling inventory they don't actually have in stock, or they just don't care about their customers. UPDATE: it's 15 days after my order, and now USPS has just lost the package. Wonderful. Another week has gone by, and no New Bike Day. The status is "held at the post office at customer request," which is a lie. I don't even know how to do that, and we have a mailroom that accepts packages for us 24/7. I wonder if this seller didn't like my eBay feedback and "helpfully" did that for me. UPDATE: it's now been 3 weeks and these guys have failed to respond to repeated emails with anything but tracking information I can look up myself, and have not been willing to send a replacement or help with USPS. I just went ahead and ordered the part from a different vendor. Apparently the people at Alger don't care about their customers even a tiny little bit. The absolute worst eBay transaction I've had in over 10 years. I've paid for a part twice, and the second one I paid for is now slated to arrive four weeks after I placed my initial order with Alger. read more

Came in looking for a electric bike I guess sense I was a young black men they automatically racial profiled me saying that it might be out my price range if I wanted a cheap bike would've went to Walmart they probably wouldn't have judge me but I went in thinking to spend at least 5k or more but not there I want read more

Excellent, friendly, knowledgable staff. I'd buy a bike here anyday. They carry a great selection of Cannondale and fat tire bikes as well as a great selection of components and riding gear. read more

I give Alger Biked a 10/10 for bike fitting. After my fit, I have much more speed and comfort on my bike. I also learned so much during the fitting that I can apply in the future. All of the staff at Alger Bikes are personable and kind, it is a great environment and they are very knowledgeable about cycling. read more

What can I say? Opened shop nearly an hour before start time to get me squared away. They provided mechanic at JDRF ride In Saratoga Springs last year, taking excellent care of my Scott CR-1, are full service bike shop and give back! Awesome! read more

Brian, I beg to differ...what you did was had my bike for three weeks, with minimal communication. I had to call your staff and meet with you face to face to institute updates. Then you informed me that the bike was "like new". Yet, it was almost worse than when I brought it into you. The brakes were poorly assembled, the fluid had completely leaked, and the drive train was in worse condition after your firm serviced it. Now, you tell me what should you do? read more

Great guys'd! i didn't need anything, just needed air in my tires and i was unaware of how to use the presto valve so they showed me. And he noticed my chain was starting to look rough so he gave me a free bottle of stuff for that! very cool shop, check it out! read more

These gentlemen are great. They know their craft and are awesome teachers at heart. They provide options, instruction and truly desire for you to know your biking needs better. I so appreciate that we are apart of the same community. read more

Just bought a bike with an attachment for my daughter (not a cheap buy) but the owner and all the staff were so awesome and helpful! I feel very prepared and informed with my new bike. They were truly looking out for my best interest with this purchase. I highly recommend this place and I will make all future purchases here. read more

I don't have anything but good things about this place. I have purchased 4 bikes from here and everyone is nice and accommodating. I get parts from here, maintenance and clothing. I have a few times brought my bike in for maintenance later than I should have but they were still good at getting my bike back to me when I needed it. read more

Excellent service. Only thing keeping it from 5 stars is lack of apparel. They carry Cannondale and Scott. Two of my favorite bike brands. While there today, I overheard a few customer conversations with employees. All were on track and not upsell. As a former bike mechanic and long time racer, I appreciate the truthfulness I don't usually hear at bike stores. Really the store deserves 4.5 stars, but not 5. read more