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    Griff's Georgetown

    3.3 (7 reviews)
    Open 3:00 pm - 10:00 PM

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    Bill & Paul's Sporthaus

    Bill & Paul's Sporthaus

    3.3
    (23 reviews)
    16.8 mi
    $$

    The store itself is clean and organized, but the staff is unhelpful. There were multiple signs…read more(outside and inside the store) that said to please go to the front desk for any snowboard sales, so we did. The employee we asked about snowboards seemed confused when we went up to her to ask about them. Another employee pulled up a paper pad " waitlist " and told us there was only one person ahead of us and someone would come find us. No one ever came up to us or called our names despite being on this waitlist. After looking around the store for a while, we sat on the couches by the front desk to wait. No one came up to us for a long time, so we got up to the front desk and they asked if we needed help. We said we were on the waitlist, then the younger employees looked at an older employee and asked if he could help us. We were waiting around for no reason, which was frustrating, with 5+ employees standing around doing nothing.

    Relying on children to get information from on expensive shoes is an epic fail. Selection is…read moreabysmal. I really wanted to try some Lowa shoes out here but as usual, trying to find a physical store with a good selection is impossible. I have tried talking twice to people here on the phone. But the young people these places hire that likely can't even afford some of these boots puts us in an area of non existent expertise. If you do not provide good customer service at a physical store you have absolutely no way of stealing the sales the internet will take from you. Especially when the customer service at the companies come with very specific details that described the pros and cons of individual shoe types.

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    Griff's Georgetown - skatingrinks - Updated July 2026

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