Lots of options for gently used sport equipment. We went in for kettle bells and found what we…read moreneeded. We wanted two 20lb ones and only had found one in stock. We mentioned to the clerk and he said they'd have more in stock soon, but happened to find one other one and flagged us down once we were in the parking lot. We appreciated him finding us! Definitely would go again for future needs

I never remember to come here BEFORE I buy NEW. So dumb! This place had a TON of used sports…read morestuff... bikes, baseball, football, hockey, life jackets, weights, etc. You name it, they probably have it! I came in looking for a youth batting helmet... the guy literally walked up to a shelf, grabbed one and BOOM. Done. Half the price as the cheap ones on Amazon and in great condition. Staff was helpful and friendly, too. Moving forward, we'll make it a point to stop here for gently used equipment for our boys!

I love supporting our local businesses and when my son needed new sneakers we stopped by. I've…read morealways heard great things about this long time Westside staple. Upon entering we were greeted promptly. It's not a huge store but has a lot of variety. Unfortunately they were not competitively priced. Sneakers in the triple digits are just not in our budget. Still I may come back for their annual tent sale and see if there are more budget friendly options.

i love coming here. They are always very helpful and I love to support my local stores. They have…read moreso many different types and styles that it is very easy to leave Westside of Grand Rapids

I have shopped with Gazelle since high school when I lived in Kazoo and my mom bought my shoes. I…read morelove going in here the staff are knowledgeable and take their time with you ensuring you receive the best fit for your foot. Ben helped me today and I Initially went in for Altras for no reason other than they had a red shoe once (call me shallow it's fair here!). Trying on an Altra the hand to glove feeling wasn't there. Ben took his time and ultimately I purchased an ASIC model. I even tried on Nike, who have began making wider shoes (Ben told me!). Always an enjoyable and pleasant experience here!! Every time I leave I feel like I want to run a marathon..

Great service. Great shoes…read more Gazelle sports is a beacon for the GR running and outdoor community. From working with races across the state to partnering with local run clubs, Gazelle has made a name for themselves as the store that cares. They carry all the name brands you want: from Lulu to Vuori to Hoka and beyond. Prices are higher but Gazelle stands by their products and have a generous return policy! I have bought running shoes, tested them at job and exchanged them with ease. Gazelle has multiple locations across the state, but if you are in the west Michigan area, I recommend going to the 28 location because their selection will be wider than the DT spot. Parking is also a LOT easier at this location too ;). 5/5 Yelp stars!

Great experience in the store today. I had two employees help me on the floor, which resulted in…read moretwo purchases! I got a great winter coat, & being on the smaller side, it's hard to find coats that fit "right" & i get cold super quickly. I've tried brands from Columbia, North Face, Carhartt (still love them) & by far this jacket is keeping me the warmest! Did I mention it also looks fabulous!? Extremely happy with my purchases today.

This store sale casual clothes and essential toward sporty trend, and we wander around for about 10…read moreminutes could not decide what we like.

Customer service. I was asked three times by the same person if they could help me while shopping…read moretoday. I said no thank you. I'm just looking. I ended up finding a couple of pairs of shoes, and I wanted to also purchase some footies but the style I wanted were on a row too high for me to reach. I approached the employee who was standing behind the counter at the register near me, and who had previously offered to help me. I asked her if she could help me get the socks from the top row down and she mumbled, "sure I'll have to jump but I can try." I told her there was no reason to jump that I could have done that but I pointed to a ladder on wheels a few feet away and said I thought you could use that. There was a young man stocking but he wasn't using it at that moment. She got up on the ladder and I had to repeat myself a couple of times as I told her the ones that I wanted to see. She got the socks, pushed the ladder back to the other employee and mumbled something under her breath as she went back to the register. While I was trying to decide if I wanted the socks she asked me if I wanted already and did I just want the shoes. I tossed the socks on the counter away from my shoes, and said "I guess so. I wanted to see some other socks but I guess that's not an option" my sarcasm was lost on her. She said, "so just the shoes?" And she started to ring me up, but I was so put off by her attitude that I said, "never mind. I'll buy these on line instead." She stood there acting surprised and not understanding what had just happened. She was rude and I'm not going to spend my money in a store where someone is making smart Alec comments to me and mumbling under their breath as they walk past me. I was one of maybe three people in the store and it was about 30 minutes after they had opened so it wasn't a situation where she had been working all day and was tired. I've been there before and that same employee was behind the register making wise cracks. I can ignore that sometimes but not today. Someone else can have my business and my money. I love Skechers and will continue to buy them but not from this shop.

If you like Skechers you can find a LOT of them here :) It…read moreis good to be able to try them on.

My mom and I were here last week, and the staff and ass't manager Heath, could not have been more…read morehelpful. Heath took the time to look for shoes online for my mom. He also called the 28th St store to see if they had her size. This is a great store with name brands and discount prices.

I've had one of the worst experiences at this store. I bought a pair of boots there, had them for a…read moreweek, and NEVER worn them. I just simply didn't want them. I went to go return them with the original receipt to get my money back, and a manager named Pam told me they could not take them back or return my money. I explained I was in last weekend, and never worn them. She still wouldn't take them. So I decided to call the supervisor of the store, and I kept getting someone on the other line saying they will send in my request. I called numerous times to try to talk to someone, or to see if my request was read. (This was within 2 1/2 weeks of the purchase) On the third week, the supervisor finally called, and during that phone call, the call got dropped. So I called again, no answer. I kept on them about my request, and finally the supervisor called back AFTER the 30 days was up and said there was nothing they could do. They purposely called after the 30 days so I couldn't return them and get my money back. I will NEVER go here again, I will NEVER recommend this place to anyone. There are plenty of stores within the outlet mall with better shoes, and better customer service.

We just drove 2 1/2 hours across the state for a weekend volleyball tournament in Grand Rapids. Our…read moredaughter forgot her volleyball bag. It's 8:45pm, we just checked into the hotel, and we're calling around for someone who has volleyball shoes in stock. These shoes aren't something you just go to Meijer or Wal Mart to purchase. Dick's Sporting Goods and Dunham's couldn't help us out. Thankfully we called Johnny Mac's! Not only did they have a variety of volleyball shoes for us to choose from, they stayed open 20 minutes past their closing time to take care of us and help us out of this bind. Their service was to notch! We weren't rushed to get out of there, Jeff and Hannah took the time to make sure we got EXACTLY what we needed and were well informed about what we were purchasing. Great people, great selection, great store! They've only been open for two weeks, they deserve your business, you owe it to yourself to pay them a visit. Tell them the volleyball family from Shelby Township sent ya!

I grew up in the era of tech vests, $1 flip flops, and American flag t-shirts for everyone in your…read morefamily from Old Navy. Times have changed and the tech vests are no more, but $1 flip flops are making their comeback and Old Navy has plenty of patriotic gear for the Fourth of July. This location is pretty large and has a decent selection of basic clothes that I like to buy seasonally, including their luxe line of t-shirts and cute printed dresses. I've never really seen the store in disarray except for in the fitting room area, which is sort of awkwardly located in the middle of the store so there's not much space to wait in line. The employees working there have always been polite, and the long lines move quickly. I get a little annoyed with the constant badgering of "are you sure you don't want to sign up for emails / Old Navy credit card / etc." whenever I check out, but I know that's just part of working in retail. There's plenty of parking at this location, but the lot is arranged in a weird manner and usually seems kind of hectic.

I went in to try on a pair of shorts I saw on the website. Online they were on sale with an…read moreadditional 30% off. When I went to the front desk to check out, they came up as full price, but the employee gladly price matched the online price for me when I showed it to him. I felt awkward asking for them to price match it, but he was really nice about it and even threw in a free hand sanitizer for the inconvenience.