We had a quick flat repair while we were watching our granddaughter. I have always received great…read moreservice at this location!

I had a hole in my tire and this was the only shop that had space to fit me in. I had a little wait…read morebut they were super pleasant and the space was clean and cool on these hot Summer days. I was surprised to know that my service was complimentary. I def would recommend here and I am thankful for how flexible they were.

I had called about noisy front wheel bearings. I already had two other estimates between…read more$800-$900+. Economy was cheaper by far. In the process they found that my front brake pads were dangerously thin. So I got front bearings AND front brakes for about $580+. Through the whole process they kept in good communication with me. I would definitely recommend this place of business.

Always friendly honors their warranty. Twice the honesty of other shops. Trustable and great prices.read more

Giving 1 star only because I can't give 0 stars and have the review show-up anywhere. I made an…read moreappointment to have my car looked at because of a small bounce - I was told that it wasn't a balance issue by another dealership, so I was expecting it would be shocks and struts all the way around, which they confirmed - original estimate was $1100 and that it would be done in 1 day. I was able to take my car in on a Friday morning so that they would be able to start the work first thing Monday morning - I received a revised estimate on Monday of $1400 - then received a call that the CV boot was leaking and should be replaced - revised again to over $1600 - asked if this would all still be done in 1 day - YES - I went to pick-up my car, when I arrived the car was still on the hoist with no one working on it and the "techs" all standing around chatting. I was told by one of them that the car ready - by another that it was still needing to be aligned - and by a 3rd that the CV boot was now actually not the boot but the CV Axel that still needed to be done. I was told that I would still be able to pick up the car that day - however - I received a car shortly after I left that the CV axel was stuck in the socket and they were unable to free it - would have to be completed the next day. After some discussion I was told that they do not normally perform this type of work which was why it was taking longer than expected - to which I inquired as to why-then did they offer to make this repair and also have this type of work as a "button" on their register. No real answer was given to that question - during that conversation I was told that I would be given a bunch of extra discounts and that some items would not be charged to my bill because of all of the delays and miscommunications that had occurred. The following day when I was told my car was ready, I went in to settle the bill - there were no discounts applied - and when I asked about the discounts - without checking or asking anyone I was told that the total is correct and that there are no discounts. As I was leaving, I asked one of the other people that had worked on my car about why it took so long - his response was that the car didn't arrive when it was supposed to, so they got a late start on it was why. I REALLY hate being lied too and then having them try to blame me for their incompetence - We will NEVER go this or any other Big-0 Tire again - Not that my one car will mean the difference between them making it or not - even when you throw in the other 15 cars that are in our extended family in the area - I just hope that this review is taken to heart by anyone else that my want to have this company perform work on their vehicles - my advice is PLEASE DO NOT!!!! You will probably regret it...

Was told 30 minutes for an inspection. Waited over an hour. Couldn't find someone for help. Once I…read moredid, I was told , oh! We are Justin's pulling your car in! Five Minutes later-you need a new tire and there's a chip in your windshield so we had to stop the inspection. Ok. So now I'm running around trying to get this crap fixed and I don't even know if there's more I need to get done. I call BS. I do not recommend this place.

This Manager, Bryan at this location is amazing! I made a phone call, saying my tire pressure light…read morecame on and I'm from out of town. He said, bring it in. We will find it and patch it for $25. It took 25mins. He made her patch it & also had her check other fluids and everything on the car for free since I was on a trip. I DEF RECOMMEND!

Staff there is honest and incredible. I've been going here for ten years now with zero issues. The…read moremanagement is above reproach. Like many of us, trusting mechanics can be difficult. I have no problem trusting this team and their recommendations.

I have been buying my tires here for years. Never a problem. This year, I called my dealer for an…read moreall-fluid change with a 100k service. They quoted my $1600, so I decided to give Performance a try. They quoted the same work for $900. I have had several tires plugged after running over screws, nails, etc - they get me in and out quickly - a matter of minutes. Gene, the owner, is a good local guy. Cannot recommend these guys high enough.

These guys are always really nice and always go above and beyond to ensure customer needs are met…read more Their waiting area are clean compared to others in town. Their prices are good. I just cant say enough good things about this business.

JERRY, Jerry, Jerry!!! YOU ARE THE BEST!! I REALLY feel like God controlled my brief internet…read moresearch as Tom's car choked barely up the last hill toward your wonderful shop. You guided is in for the landing with excellent phone directions. Immediately you were checking with your electronic sensors for every possible defect in Tom's engine Lincoln Navigator. Many problems, kind of falling apart but somehow you got us back on the road and WE MADE IT ALL THE WAY HOME!!! You are our hero. You even took GREAT care of the five of us in your very comfortable waiting room with television and nice clean restroom. We just cannot thank you enough. The world needs more people like YOU, JERRY!!

When time was running short to have my vehicle registration renewed, Jerry got me in immediately…read moreand did a detailed inspection to get me back on the road. I would trust Jerry to work on my vehicle for any issue. Great service!

Stopped in for vehicle inspection & was told it'd be apx. 1.5 hours. Came back in that time, & was…read moretold it'd be ANOTHER 1.5 hours! They SHOULD have told us to WAIT! But after sitting here for a while & listening to them 'work' I'd NEVER trust them to do ANY WORK on our car! Go ANYWHERE ELSE! We will!

We would like to thank Wesley. He went above and beyond!! He stayed with us through the whole…read moreprocess. Michelle and Chris

We had an excellent experience with Finley River Towing, especially Matt. Our car was completely…read moredead at Springfield Airport around 11:00 PM, and we requested roadside assistance through USAA. Matt showed up quickly, got our car unlocked, and charged the battery to make sure we were fully good to go before he left. He was professional, efficient, and incredibly helpful during a stressful late-night situation. The whole process was smooth and easy, and they truly helped us out in a pinch. We're very grateful for the quick response and great service. Highly recommend Finley River Towing!

Had a tire issue tonight....and this outfit did a great job. Accessed through my AAA....the…read moregentleman showed up inside of 15 minutes of my call. And was fast and efficient with the service. Nice fella and all a great experience.

got my new tires on and wheels balanced very fast service, job done right, fair price, couldn't ask…read morefor more. thank you!

I called the shop. He got me riding in right away two new tires all new brakes very reasonably…read morepriced. I highly recommend the shop very good customer, service and clean.Ty brother!!!