Great people! They got my tires order quickly and had them on in an hour as soon as they came in…read more Great price on the tires, too.

They got my wife and I back on the road quickly and professionally when we showed up at their shop…read morerecently with a flat tire on her bike. They also checked all related components while they had the wheel off to mount the new tire. I would definitely recommend their services.

Took an older bike in to run through to make sure its good to go. Bob is very knowledgeable, didn't…read moretry to over sell, but got everything done so I feel safe to ride on road or dirt without getting stranded or worse. This is the kind of service that is really hard to find anymore. I really appreciate the attention to detail and kind, professional service. Wouldn't think of taking my bike anywhere else.

A great shop! The place was quick with my inspection and oil change! Highly recommend them for your…read moreYamaha needs!

We have been researching for months- it is almost embarrassing the analysis we have put into our…read moremowing. But with lots of mow and lots going on- it is a necessity to have a dependable machine to make life easier. After cross referencing YouTube videos and reading loads of testimonials we settled on the bad boy mower. Our neighbor has had his for 15 year with no issues. Next for the dealer. My husband had enjoyed YouTube videos by mckenzie jump in marionville so we decided to give her team and shot. We got our socks knocked off with amazing customer service. We used the text feature on their website to see if our desired model was in stock. Tracey was quick and efficient and let us know that although they didn't have one at that moment they would soon. By golly, the next day they did ! Yahoo ! Tracey got us in touch with mike the magnificent. What a nice knowledgeable guy. He made the whole process so smooth and easy. No hassle no fuss just straight forward and honest. Mike helped us load it and walked us through the mower, answered all our questions and introduced us to the service department. We were impressed. Thank you so much for such a great experience- we will tell anyone and everyone about how happy we are !

Gene's came to my rescue and really saved my butt! I'm heading off on a two week ride tomorrow over…read moreto Tennessee and then up the Blue Ridge Parkway from NC through VA. The day before I leave my battery starts to show signs it's dying. The local HD store is closed on Monday so I called and spoke with the head chief here. He told me to swing in and they could set me up with a new battery if I hustled over. Trust me when I say the Blue Ridge Parkway is NOT the place to find out your battery just died, so I hustled over just as fast as my little bike could take me. It took them a bit longer to install the battery than he thought it would thanks to Harley over engineering everything, but he only charged me the quoted time for the service which was nice. He's a very personable guy as well. They also have a lot of riding gear to check out and I walked away with some additional rain gear which I probably should have picked up a week ago. Their prices are right to be sure. Their showroom for bikes isn't large but there is no question they just earned a customer for life on their service side of the spectrum. Most dealers wouldn't care what your emergency was, but a real service department gets you back on the road because they know those rides just won't wait.

I've done business with Genes Gallery for over 20 years. They've always been very helpful and…read moreprofessional and I would recommend them to anyone.

I have been out of the motorcycle world for a number of years and last week picked up a bike. I…read moreneeded some tires mounted and balanced. I called a different local shop and after two days I still never heard back. I called "417 The Shop", left a message and in less than five minutes had a return call. The owner is a super nice guy, he was honest about what he could and couldn't do on this particular Friday afternoon and what would have to wait until next Monday. I was able to get done everything I needed to within the afternoon. Efficient, knowledgeable, respectful and honest. Customer service was even above what I have experienced from many shops in the past. They even had a young man carry my freshly mounted wheels/tires out and load them up in my car for me. I will definitely be back!

I was really pleased with the used set of tires they offered. The young lady went the extra mile…read morenecessary to balance the tires. The young man worked hard and was very accommodating. I had called before they closed. I got there with about 45 minutes to spare, but didn't realize they were cash only. I had to run to the bank and get cash out. This put me back close to closing, but they worked after hours to get me out. I really appreciated their effort. I would certainly use them again.

I have always been treated great when i go here. Its family owned which i live to support family…read morebusiness they were fair on their prices when i first started going there they went above and beyond to get me taken care of they treated me right. That means alot as well. I highly recommend this place.

Useless employees. Can't even be bothered to stay open the hour before they SAY they close online…read more Either change your hours or stay at work until you close. Ridiculous. Driving in the rain to come pick up a car only to arrive and they're closed early. I guess they just didn't feel like being there anymore. Funny, I don't feel like paying $125 for you to do nothing for my car but I still have to do MY part.

The best customer service! They were professional and very kind. I was having low pressure…read morewarnings on all four tires and was worried a recently plugged tire was going flat. The shop was very busy but Brent squeezed me in there and filled all tires with nitrogen, inspected the tires and got me out quickly. He reassured me my tire was fine and didn't charge me. He was very patient and kind. I'll be using Yocum Automotive for all future repairs.

Apparently they over heard me saying the I resold a bumper and now they banned me from coming in?…read moreIs this legal? If I pay them what they're asking for the parts then why does it matter what I do with them? I've done tons of business with them. Workers complained about picking up carts when that's their job to bring them inside... isn't that why you get paid. Workers are extremely lazy and rude. If you don't like your job work somewhere else?? That's the reasoning behind the ban, reselling a bumper and not bringing a cart in. No warning, nothing. Seems like they don't want anyone to benefit except them which is extremely unprofessional and selfish.

Good service when buying my car. They fixed everything that needed to be fixed to get me a good car.read more