Our rental agency contracted Total Restoration to fix some water damage from a leaking pipe. Jose…read moreand Michael came and were very professional. I had so many questions about the next steps and they gladly answered me and was so nice. I would definitely recommend this company.

Oh my gosh people, if I could give this company more stars I would. I'm even considering writing to…read morethe Better Business Bureau letting them know, that Total Restoration is a A+ company. We had two trees fall on our house in May 2024 puncturing our roof and ceiling, and we were referred to Total Restoration by a neighbor. I will be forever grateful for both the neighbor and the referral. If you are local to Houston and need anything, CALL THEM! The owner (Wade Bowles) came out himself which my husband and I both thought was incredible but he took it a step further and climbed onto our roof with the roofer! THE OWNER himself! Talk about customer service. There are too many to name here but we've written down everyone's name that came through our door. I will add Colby Hutchinson, Sergio Rodriguez, Victor (I'm sorry I forgot your last name) the painter, and Jessica Bowles are such good people that throughout this rough time, We've felt loved and taken care of. Please save yourself the headache and call (936) 321-7205 them when you need them. I never write reviews of company's so know that this company goes above and beyond for their customers and deserves this review and better! Thank you Total Restoration, truly amazing job and awesome people.

So I knew Roof 1 and Scott Westra because 5 or 6 years ago, I contacted him. We went to High…read moreSchool together in the late 1980's and we hadn't seen each other since. My mother was having issues with a roofer on her home in Houston, and Scott worked with her and got everything taken care of, well done. His team was professional and she was super happy and still is now. For my home in the Austin area, Scott has come out and checked my roof after Hail here in Cedar Park. Both times he said the roof was good. This past time June 2023 it was not. Scott worked with us, helped us through the process. This week, he had his crew out, and he was on the roof and around the perimeter himself. It's a pretty good sized project, but we got high quality, and very good work done. The roof looks excellent, and they did a very, very good job getting the perimeter looking better than when they came, and checking on my neighbors to make sure nothing fell over a fence. Scott grew up in Houston, and did mine and some of my friends roofs in Austin area and San Antonio. A real Texas Roofing company that provides quality work and follow up.

ROOF 1 Construction was at my home earlier today and was very thorough and informative. He got me…read moreon the schedule in a timely manner, provided before and after pictures as well as fixing a problem other roofing companies said I didn't have! Will definitely be recommending them to anyone I know for roofing needs!

I have used this service twice due to a hose going bad on the water heater. Water was everywhere…read moreand destroyed my spare room upstairs, and the closet in the master bedroom downstairs. My husband called Resto Medic and spoke with Patrick, who came to our house the same day to assess the damage. The very next morning a team was at our house. The first thing they did was tear away the wet drywall and floors. The next step was the set up of dehumidifiers and fans to dry everything out. If you have never experienced this, let me warn you that the dehumidifiers are very loud. When it was time to go to sleep, we had to turn the one off in our closet because there was no way I was going to be able to sleep with it running. I will say that it is very important to leave them running as much as possible to make sure the walls and floors are completely dry to prevent mold from forming. The dehumidifiers and fans ran for four days straight, and when Resto Medic checked the walls, everything was completely dry. I have nothing but praises to sing for this company. This incident happened at the worst possible time. The pipe burst on a Tuesday afternoon, and Resto Medic set up shop Wednesday morning. They checked the walls and picked up all of the equipment Sunday morning. On Monday morning, my husband and I were leaving for a cruise, so a sense of urgency to take care of this problem was needed. Patrick and his team understood the importance of drying everything out, and having their equipment picked up before our trip. He and his team were honest, professional and efficient. My husband and I cannot express our gratitude enough. The second incident was very minor. Same issue, but minor. This time it took two days to make sure everything was dry. The room and closet was already opened up from the first incident, so drying it out was faster. Once again, stellar service with the same sense of urgency to make sure everything was dried out as quickly as possible. If we ever need their services again (hopefully not), we will definitely be calling them back.

From the owner: We are a fire or water damage restoration and mold remediation company. We are trained, equipped,…read moreand ready to restore your home or business after any disaster.

We used them to get a referral for a home inspection specialist, and the whole process was quick,…read moresmooth, and super professional. They actually answered and arranged the appointment via text around 9pm, which totally surprised us. In a good way. Most places wouldn't even bother responding that late. The owner was pleasant, responsive, and got us connected right away. It was such a relief to have someone reliable handle the referral quickly. 5 stars all the way. Professional, helpful, and on top of it. Would absolutely use again.

**More details but same review** Anthony came to the property to do an inspection of the home but…read moresomehow only managed to inspect the livingroom and tiny "hallway" connected to it. Which were the two spot I pointed him to as the worst in the house but were absolutely not the only affected areas. Something I brought up to later on which he turned into a "miscommunication" on my part. No Anthony. There's no miscommunication about you not doing a job you were paid for. Unfortunately our landlord then turned around and hired Anthony to do the retesting during remediation and Anthony suggested a remediation company that did not have their license to run a remediation company (see photos) but the quality of their work and complete confusion when asked anything during the process was telling even before online confirmation. Two areas in the living room were written in the report that needed to be addressed by remediation professionals. Day 2 of remediation, we stop by the house to check the mail and to be nosy about the process at the house thus far. They completely missed and didn't do ANYTHING to one of the two areas in the living room even after we asked them why they weren't touching that area (they had no idea they needed too despite the report having it) and when bringing it to Anthony's attention (as well as him not doing any moisture readings or checking any other room or area in the house) he ignored the questions. There was a failed retest that we never got the results from and then a passing one 3 days later showing ZERO counts of black mold. Don't know how that could have been since no fans or dehumidifiers were used at any point. The second round of remediation after the failed attempt, was just one guy cleaning up the mess the first round left behind and him putting a fan in the kitchen with a bag on it that led out the kitchen window (we have cameras dummy) Also, locating and fixing the issue that was causing the mold in that one area until AFTER remediation was completed. The whole house smelling of mold and walls dripping with moisture still when we were allowed back in. I brought all of this up to Anthony and he played dumb but was all too ready to remind me of THCs price points if I wanted him to come back to the property and check things out. I also got the craziest one way-ed non-disparagement release/settlement from their lawyer that I've ever seen. They are insane if they think people should sign that just to get their money back for a job not done in the slightest and give them the power to sue you if they decide some random persons bad review of their business is connected to you in anyway imaginable. I gave multiple options for renegotiating terms and contract modifications that were mutually beneficial and they would not budge a fraction of an inch. Feeling guilty boys?

I had the pleasure of hiring Stracoa Construction Services for a multitude of interior and exterior…read moreprojects. From start to finish they were spot on. Communication with Alex, Melissa and Richard was daily. They kept us updated on all work to be performed the following day as well as what was completed each day. We had no "surprises". If there was a needed change order or an idea to lower costs it was communicated immediately. To give an idea of some of the projects we had done; new roof, installed gutters around entire house and garage, major interior repair due to massive water leak on second floor that completely flooded 1st floor (walls, ceiling, stairs) new wood look tile flooring downstairs, interior design - turned my 3 1/2 car garage in to a full 2 car garage and a beautiful pool room with French doors leading to the pool, wood look tile flooring and a split AC/Heater unit. We also had the upstairs guest bathroom remodeled and our front door replaced. I am already planning my next project and Stracoa will be my go to contractor. I highly recommend this company. You will not be disappointed. I added a few photos of the pool room and front door.

I hired Stracoa for a complete room addition in early 2024. I sourced some materials for the team,…read moreand project management was extremely easy to work with. I sourced the flooring, door, and light fixtures. They handled improving the bracing, installing subfloor, additional bracing in the walls, dry wall, painting, texture, installation of the door, electrical outlets and installation of the flooring. The storage room that they completed is my favorite room of my home. The flooring was installed perfectly and there isn't a pop or squeak in the whole room. I wish that these guys had built my whole home. The project Manager Alex was very hands on, and he worked on-site most days. In the event that he would go to another job site he would let me know the plan for the day and generally check in on his return, or at the end of the day. The team kept a clean jobsite and would clean up at the end of every work day. I would have no hesitation on hiring them and I plan on hiring them in the near future for some additional work around the home.

Very nice people. They do great work and very professional. They worked on a variety of projects…read morefor us.

We were very happy with the service we got from ProGeneralService (PGS). Russel and his father…read morewere on time, very polite, did a thorough job, and finished cleaning our carpet in short order. Closets were no extra charge. Their price was the best we found by far. We will definitely call them again, and will recommend them to our friends and neighbors.

Terrible company. Will only do half the job because it's easy to do mitigating. I would hire…read moresomeone that will do the job turn key next time and ensure my clients are happy. Holes in the wall. AC is high and 90 degrees inside because they denied rebuild after tearing up their walls. Her brother can't sleep for days. They are not happy right now. We would not recommend to any of our clients in the future. I spoke to an inside guy at Serv Pro and he told me they do bad business on a regular basis. Wish I knew this 2 weeks ago. Beware!

Fantastic response for an emergency flood through the roof. It was an afterhours call, and Liz in…read morethe office was beyond helpful. I was shocked at how fast the technicians arrived onsite, and the process was smooth at every turn. I strongly recommend Serpro-Spring/Tomball

Great work. Fair pricing. Quick turnaround…read more George and team did a fantastic job with my water damage / mold remediation project. Their work. (Home prep, covering, and barrier sealing) is impressively sharp and clean. His team is punctual, honest, and trustworthy. Would recommend them to anyone.

Lone Star Pro Services was very professional. They work clean and everything went smoothly from…read moreconsultation to day of work. We got our HVAC cleaned from dust and molds and they did a fantastic job. We came back to our house with a fresh clean air and it was nice to breathe again inside our home without worrying about the molds and dust. George was very good at communicating and even suggested helpful tips how to take care of our HVAC with recommendations with no pressure. You can tell that George really cares and willing to help. He will let you know upfront what are the things needed to be done. Very professional work from him and his team. Great price and you get professional clean work! Thank you Lone Star Pro!

I have post request for quotes in here, and Gil responded within minutes and arrived within an…read morehour. He evaluated scope of work and answered all our questions and beyond. Within the next 3 days work was completed. Definitely he took customer service to another level, as everything was done with great accuracy and care. Great knowledgeable professional rare to find.

Gil was fantastic, came out to evaluate my possible mold and water damage. He spent almost an hour…read morein my boiling hot attic diagnosing the issue. Found out that i have some water overflow from my hvac unit. Ruled out mold and spoke to my HVAC tech to let him know what needed fixed. To even top it off he didn't charge me a dime. You don't find people like this everyday. Recommend recommend!

The service was performed quickly and according to my request. I would certainly use them again.read more

Was ghosted after promising to email estimate for a small project I desperately need done.read more