Went to look at bows and firearms. One guy was as helpful as a wet paper bag. Besides just stating…read morehe knew nothing about archery, we were met with a lot of maybes. There are no archery services, but they sell bows. Sounds like a lost opportunity there. However, we did have a positive experience with the firearms CSR. He stated he was ex-PD and took the time to explain different models we were looking at. So if you want a fire arm, start here. If you want any archery info like sizing, draw, etc, go to Bull Basin in Flag.

Just ok. salesmen think they know everything when they don't. If you need a specific item (gun)…read morecheck your locals first.

I'm a gun enthusiast and military history buff. My only regret with J and G is I didn't act faster…read moreon some of their surplus deals. I have an extensive bayonet collection and J and G has been my completist source. A lot of the complaints come from ridiculous expectations or ignorance of c and r fire arms and accessories. My son bought a Ruger Mark 4 anniversary in new pristine condition for me for x mas. I bought a dpms complete lower with a polished trigger under 300. Matt is a great salesman because he doesn't oversell or make things up out of thin air.

Am longtime customer. Wanted to ship a handgun via USPS priority mail to another ffl in Tennessee…read more Clerk was adamant that could not be done, as not legal. Very ignorant and arrogant. US Postal regulations are very clear that one ffl and ship a handgun to another ffl via priority mail. I have had this done numerous times. J&G needs to educate their workforce on several levels. This is not the first time in recent history I have come up against a snotty clerk at J&G. Historically, this was not the case, but is now.

I cannot say enough good things about my experiences with the people at Big Chino Outfitters…read more Definitely using them again and highly recommended them.

stopped in to pick up an archery target, staff was incredibly nice to me and my 3yr old that kept…read morerunning around, awesome local spot that is actively looking for input, if they don't have it they are willing to get it brought in, give the guys a call before wasting the gas to go all the way to flagstaff!

Bottom Line - Customer Service was out of this world…read more My family and I planned a trip starting in Vegas, and then we were going to go to the Grand Canyon to hike to the bottom then out. Some things that were weren't fully prepared for was the snow storm that had come in and all of the ice on the trail. (Being from North California, we don't really expect the desert to have snow). We found out a few days in advance so made plans to get some YakTracks or spikes for our shoes. Most sporting stores don't carry them, and when they do, they are expensive. While calling around we found this store. We were told that they had them in stock and they opened at 8am Sunday morning (this was reconfirmed). Come 830 the store was not open. Were were ready to give up and give this one star and a bad review. When a local, who knew the owner, heard about our situation. They called the him, and he came and opened his shop. Apparently they had changed to winter hours, and that he was not the one who confirmed hours on the phone. Once we were inside of the shop, he helped us get the missing gear we needed, and told us about the trail conditions. He was genuinely concerned about our safety and well being, and even asked us to contact him is we had any kind of trouble while in the park. Once we left the store, (I went from being personally prepared for any situation, to extremely anxious at what to expect), we felt like we were in a better state. Thank you so much for all of your help. I really appreciate it. And to the local who made it all happen- thanks to you as well, we had an amazing hike and got out safe. Couldn't have done it without this store and the service we received. My family forgot all about the issue with the time.

Huge BPS store! This one is in Mesa. We were staying pretty close by, could've technically walked…read moreover had it not been so hot. Spent a couple of hours one afternoon. We love visiting BPS's, it's like going into the wilderness without the prep and mosquito bites. We're only semi-outdoors people of the paved or at least graveled/dirt-road variety, and not too much rugged terrain please for my getting-old bones. Pros: - It's for pros, hence the name, lots of specialty brands. - I feel like I'm a pro when I come here, only need to trick me. - My kids get such a kick out of this place, it's got all the cool gadgets to make camping and other outdoors adventures high-tech and fun - So many taxidermy animals, my wife hates seeing them and get squeamish, but the kids and I find them fun to look at. I personally think they're cool. Too bad I can't bring one home. - Some things on sale are pretty reasonably priced. - Huge place to walk around in, get your exercise done indoors in perfectly temp-controlled environment. - Clean bathrooms and the whole place is kept up nicely. Cons: - Some items are definitely full-retail prices - mostly hiking shoes, water sandals, didn't see much if any discounts for those. - Other items seem even higher than retail at other stores - grills, camping equipment, some knives (although I don't know prices for those as much). All in all, a great place to visit, stick to sale stuff and you can find some decent to good deal for your next outdoors adventure. Service from staff is good if you need help, just ask, otherwise, it's more a hands-off, self-serve, wander-as-you-like type of place which I prefer anyway.

Awesome place! Like all Bass Pro Shops, this is a fun spot to shop with a cool vibe. Great…read moreinventory and wide selection. The customer service is amazing. Every employee asked me if I needed help and did it with warmth.

I had a great experience at this Dick's location. The employees were very friendly, were able to…read moreanswer all of my questions and provided great customer service to my entire family. There was a great selection of tumblers, and woman's clothing which I went to this location for. I felt like the prices were reasonable for the brands. This store was also very clean and organized. I will be shopping here again!

My wife and I were camping in the Prescott area and forgot our Thermacell Lanterns at home. I…read morehonestly don't care for Dick's Sporting Goods because of their outrageous prices. I came here because none of the other local sporting goods stores carried Thermacells. I'll give them 2-stars because they had the product in stock and after asking three employees, the last one finally knew what I was talking about. Price of Thermacell at Dicks was a few percent over MSRP just like most of their inventory. I'm guessing their overhead is fairly high as any of their locations charge above and beyond MSRP. Even their "sales" aren't really sales. Like I said, I only came here because I needed a Thermacell. The girl running the cash registered was terribly inconvenienced that I had to purchase an item and interrupt whatever-the-hell-it-was-she-was-pretending-to-do. No idea why anyone would shop here.

Came in just to get bait, but met one of their helpful teammates, Colin, who was amazingly helpful…read more He gave us great advice on fishing techniques, tackle, and location. Caught a big pike on my third cast! Fantastic experience at the lake thanks to him.

Great store. We were shopping for shoes and found the selection excellent. Prices were competitive…read moreand some sales. We were offered help and the store was clean and organized. Parking was easy and plentiful. Unfortunately we did not find prices on coolers and chairs in displays that peaked our interest. All in all great experience but suggestion better marking on items.

Nice little outdoor store in Williams. Not just because there are literally no other stores like it…read morebut because they have all the essentials. Went to buy fishing equipment for a bunch of kids on a camping trip. Bought what we needed, everything at a reasonable price. Will definitely go back when in town.

Shop owner is helpful and has a wide selection of useful products. She's invested in the community…read moreand clearly listens to her customers and makes sure she has what your looking for from fishing and camping gear to local products from local people. We even picked up fresh eggs! Definitely worth stopping and checking it out. Oh and get a picture in front of the store with the majestic animal (elk) out front!

Larry's class was so full of information. I have never owned a gun, so everything was new to me…read more After spending three hours with Larry, I am excited to buy a gun and practice in his next class. Larry has so much experience with guns, as well as teaching gun safety. I was very surprised how much I learned and am looking forward to his next class.

I never had any experience with firearms until I took two courses with Prescott Firearms Training…read more The instructors are very knowledgeable, patient and emphasize on safety. I'm looking forward to future classes.