Went to look at bows and firearms. One guy was as helpful as a wet paper bag. Besides just stating…read morehe knew nothing about archery, we were met with a lot of maybes. There are no archery services, but they sell bows. Sounds like a lost opportunity there. However, we did have a positive experience with the firearms CSR. He stated he was ex-PD and took the time to explain different models we were looking at. So if you want a fire arm, start here. If you want any archery info like sizing, draw, etc, go to Bull Basin in Flag.

Just ok. salesmen think they know everything when they don't. If you need a specific item (gun)…read morecheck your locals first.

I'm a gun enthusiast and military history buff. My only regret with J and G is I didn't act faster…read moreon some of their surplus deals. I have an extensive bayonet collection and J and G has been my completist source. A lot of the complaints come from ridiculous expectations or ignorance of c and r fire arms and accessories. My son bought a Ruger Mark 4 anniversary in new pristine condition for me for x mas. I bought a dpms complete lower with a polished trigger under 300. Matt is a great salesman because he doesn't oversell or make things up out of thin air.

Am longtime customer. Wanted to ship a handgun via USPS priority mail to another ffl in Tennessee…read more Clerk was adamant that could not be done, as not legal. Very ignorant and arrogant. US Postal regulations are very clear that one ffl and ship a handgun to another ffl via priority mail. I have had this done numerous times. J&G needs to educate their workforce on several levels. This is not the first time in recent history I have come up against a snotty clerk at J&G. Historically, this was not the case, but is now.

I cannot say enough good things about my experiences with the people at Big Chino Outfitters…read more Definitely using them again and highly recommended them.

Bottom Line - Customer Service was out of this world…read more My family and I planned a trip starting in Vegas, and then we were going to go to the Grand Canyon to hike to the bottom then out. Some things that were weren't fully prepared for was the snow storm that had come in and all of the ice on the trail. (Being from North California, we don't really expect the desert to have snow). We found out a few days in advance so made plans to get some YakTracks or spikes for our shoes. Most sporting stores don't carry them, and when they do, they are expensive. While calling around we found this store. We were told that they had them in stock and they opened at 8am Sunday morning (this was reconfirmed). Come 830 the store was not open. Were were ready to give up and give this one star and a bad review. When a local, who knew the owner, heard about our situation. They called the him, and he came and opened his shop. Apparently they had changed to winter hours, and that he was not the one who confirmed hours on the phone. Once we were inside of the shop, he helped us get the missing gear we needed, and told us about the trail conditions. He was genuinely concerned about our safety and well being, and even asked us to contact him is we had any kind of trouble while in the park. Once we left the store, (I went from being personally prepared for any situation, to extremely anxious at what to expect), we felt like we were in a better state. Thank you so much for all of your help. I really appreciate it. And to the local who made it all happen- thanks to you as well, we had an amazing hike and got out safe. Couldn't have done it without this store and the service we received. My family forgot all about the issue with the time.

Their hours are incorrect. We drove an hour to get here, but apparently the store owner is only…read morepresent sometimes. Unfortunately, I wasn't as lucky as the other reviewer to have someone call the owner on my behalf. The local guy I spoke to said the owner was at the store earlier, but despite the hours, he was gone for the day. Very unfortunate.

Awesome place! Like all Bass Pro Shops, this is a fun spot to shop with a cool vibe. Great…read moreinventory and wide selection. The customer service is amazing. Every employee asked me if I needed help and did it with warmth.

On 12/21/24, I had a very disappointing experience at the Bass Pro Shops in Mesa, Arizona. During…read moremy visit, my mom was waiting in line to use the restroom along with several other customers when a mom and her child walked straight past everyone and cut through the entire line. It was extremely rude and disrespectful to everyone who had been patiently waiting their turn. What made the situation even worse was that no one from the store seemed to address it or manage the situation, even though the area was busy. Basic courtesy and respect for other customers should be expected in a public place, and unfortunately that wasn't the case here. While the store itself may be popular, experiences like this leave a really negative impression. I left feeling frustrated and disappointed with how the situation played out. I hope that some day, this issue gets addressed and resolved. Needless to say, I won't be coming back & would highly recommend staying away from this location.

I had a great experience at this Dick's location. The employees were very friendly, were able to…read moreanswer all of my questions and provided great customer service to my entire family. There was a great selection of tumblers, and woman's clothing which I went to this location for. I felt like the prices were reasonable for the brands. This store was also very clean and organized. I will be shopping here again!

My wife and I were camping in the Prescott area and forgot our Thermacell Lanterns at home. I…read morehonestly don't care for Dick's Sporting Goods because of their outrageous prices. I came here because none of the other local sporting goods stores carried Thermacells. I'll give them 2-stars because they had the product in stock and after asking three employees, the last one finally knew what I was talking about. Price of Thermacell at Dicks was a few percent over MSRP just like most of their inventory. I'm guessing their overhead is fairly high as any of their locations charge above and beyond MSRP. Even their "sales" aren't really sales. Like I said, I only came here because I needed a Thermacell. The girl running the cash registered was terribly inconvenienced that I had to purchase an item and interrupt whatever-the-hell-it-was-she-was-pretending-to-do. No idea why anyone would shop here.

I like Sportsman's in general. On this occasion, I was looking for something specific and they had…read moreit. The young man that was helping me was quite knowledgeable at such a young age. He prevented me from buying a California compliant version of the weapon I was looking to purchase. There was a bit of a crowd and service was a little slow, but the crew was patient and apologetic. One negative is that one of the ladies working the counter was far more interested in talking to her co-worker than helping me buy what I wanted. She made eye contact with me several times before I physically had to walk to the other end of the counter and ask her to come help me. Then she proceeded to try to sell me a California compliant weapon...

Great store. We were shopping for shoes and found the selection excellent. Prices were competitive…read moreand some sales. We were offered help and the store was clean and organized. Parking was easy and plentiful. Unfortunately we did not find prices on coolers and chairs in displays that peaked our interest. All in all great experience but suggestion better marking on items.

Nice little outdoor store in Williams. Not just because there are literally no other stores like it…read morebut because they have all the essentials. Went to buy fishing equipment for a bunch of kids on a camping trip. Bought what we needed, everything at a reasonable price. Will definitely go back when in town.

Shop owner is helpful and has a wide selection of useful products. She's invested in the community…read moreand clearly listens to her customers and makes sure she has what your looking for from fishing and camping gear to local products from local people. We even picked up fresh eggs! Definitely worth stopping and checking it out. Oh and get a picture in front of the store with the majestic animal (elk) out front!

Larry's class was so full of information. I have never owned a gun, so everything was new to me…read more After spending three hours with Larry, I am excited to buy a gun and practice in his next class. Larry has so much experience with guns, as well as teaching gun safety. I was very surprised how much I learned and am looking forward to his next class.

I never had any experience with firearms until I took two courses with Prescott Firearms Training…read more The instructors are very knowledgeable, patient and emphasize on safety. I'm looking forward to future classes.