Very professional! Would highly recommend this company. Anytime they said they would come to the…read morehouse for work to be done they were there.

In addition to previous maintenance requests being ignored (another story all together), and after…read morenearly 10 hours of trying to get a hold of someone from the Property Management Company on a Saturday, I finally got a return phone call a little after 6:00P.M My a/c had been leaking intermittently since April 27th. And of course, it decided to let loose (about 150 sq ft is under water) on a Saturday morning. Unfortunately, the a/c guy wasn't able to get out here (it got up to 89 (Sunday morning, up to 96 :-o ) inside; but much better than the 107, when my a/c went out last June in Arizona). But, luckily, the Water Resteoration people were. After getting another phone call from a representative from the PM Co. representative telling me that the Water Restoration people would be here within the hour, I was a bit sceptical. But, sure enough, after about 55 minutes, I heard the warning beep of a commercial vehicle backing up. When, I opened the door, sure enough, the Service Utility Van from the company was backing into a space, in front of my Apartment. 8-) I showed the service tech, Jordan, what the leak looked like 2 days earlier. And, when he stepped walked into the hallway, I think he was a bit surprised to see so much water on the floor (thank goodness I didn't have carpeting!). He got to work, and got the water sucked up. The company keeps their vehicles looking very nice; both inside, and out. Jordan was very nice, and professional. And, had the water cleaned up in about 15 minutes. He also put in 5 blowers, and a dehumidifier (Whew! The one time where I'm glad I have a severe hearing problem with those things running). Unfortunately, the a/c kept leaking. And, due to blowers, there's a good amount of water in both bedrooms. And, a little bit in the hallway. Luckily, he gave me his card. So, ill be calling the main number in just a minute (about 5:37 A.M. on a Sunday morning; let's see how responsive the company is). Update: Well, it took a little longer this morning, as Jordan, Operations Manager & co-owner) came out himself. Unfortunately, he said that there shouldn't be that much water coming out (sucked up about 20 gallons last night). So, he decided to not to suck up the Water :-(, and wants to hear what the a/c guy says. He's also going to contact the Property Manager to get the a/c guy out here ASAP (as of 10:53, still hasn't shown).