I had high hopes for this service after speaking to the owner. We discussed what we needed and were…read moreassured that it could be done the same day. 3 and a half hours after they scheduled a pick up with us they finally arrived and we gave them extra money because we had 3 extra bags of clothes to be washed. Mind you, during our initial conversation, we discussed prices and services and the amount of clothes to be washed. Once they picked up our clothes the drop off time changed to the next day, which wasn't a problem because of the size of our order. Our scheduled drop off time was 4pm, which came and went. At 6pm we called to check the status of our clothes and were told that they were almost done and our last load had just gone into the dryer. At 8pm we reached out again to see what was the holdup and were told that they were in traffic. Finally, at 10:25pm our clothes arrived and were less than satisfactory. Not to mention, they charged us an extra $125 for our clothes which totaled out to a whopping $300!!! For $300 you would think that our clothes would have been done exceptionally well! Well it wasn't. Our clothes still smell sour, some of them had color damage, and there was even rust on brand new under garments. I'm very dissatisfied with this service and very sad that it turned out this way. Please do better. Then you respond with lies....

From the owner: Hello! My name is Paradise and it is a pleasure to meet you. With five years of specialized…read moreexperience in cleaning Airbnb mansions in Lizella, GA, I bring a wealth of expertise to ensure your property shines. My skills extend to large homes, post-event cleanups for parties, weddings, family gatherings, and even concerts—no mess is too daunting for me. Are we pet-friendly? Absolutely! I guarantee meticulous and thorough cleaning of every nook and cranny, or there’s no charge. Your satisfaction is my top priority. My commitment to excellence is driven by an eye for detail that borders on obsessive—it's my secret to success! I look forward to the opportunity to provide you with impeccable cleaning services.

She cleaned well . She always did a good job while she was cleaning. Very thorough andread more

Jess was very professional and great at communicating. We hired her for a deep cleaning. It has…read morenever looked this clean. We will definitely be using her on a regular basis

There is likely not enough space for me to begin to list the multitude of issues I have had with…read morethis company, but here goes: 1. Several months ago one of their employees went into my master bathroom and shit. When I walked in and I found her shitting in my bathroom, the owner and I discussed it and I requested that the employee not come back to my home to clean and the owner agreed. The company respected that until December I walked out in my living room to see the same cleaner standing in my home and did not even say good morning to me. Now fast forward to January 5, they did it again. Brought the same employee to my home and when I told them that I would not be able to allow her to clean my home, but the other cleaner Alyssa is allowed to come in to clean, Alyssa told me it will just be her cleaning and she went to check in with the office manager Steve. Alyssa came back and said they will have to clean on another day because Steve said she can't do it on her own. They then proceeded to charge my card on-file and indicated that I refused access to the home which I have video recordings from my doorbell that I did not refuse access to Alyssa. They are the ones who refused to allow Alyssa to clean the home alone. 2. Very unprofessional services. They will be in the wrong and not apologize. They no showed on me back on Sept 29, and then gaslit me and said that my schedule got thrown off from vacations that I took several months prior. Up until that time, they were coming for the regular two weeks schedule, so I'm not sure how to schedule worked for several months and then suddenly did not work in Sept. They clearly messed up and had a scheduling error and instead of owning that as any professional Business would do they gaslight costimers. 3. The cleaning services was great in the beginning and then their attention to detail and level of cleaning drastically dropped. They would clean and my bathroom floors would be left completely dirty for several cleanings back to back. They were spraying and washing it down, rather than actually scrubbing it. See photos below. Several other areas of my home would be neglected from basic things like dusting the lights over my kitchen island, blinds, cleaning the backsplash behind my stove, cleaning the range hood, cleaning underneath the kickboards of the cabinet where several food crumbs would remain that my 19 month old daughter would constantly pick up. And there's so much more. 4. They scratched the outside of my new tub in my bathroom with their vacuum. 5. Please note that if you use this company, not only will you get unprofessional services, but they will have a nasty attitude that you are begging them to clean and they are doing you a favor. These are very inexperienced people trying to run a business and doing a very poor job at it. RESPONSE TO THE BUSINESS's REPLY. Using ChatGPT to reply to me is actually amusing and shows that you just don't know what you're doing. You can't even come up with an authentic response and a lack of education in your field. It truly baffles me that they will lie when I have video recordings and I am not bluffing. I just sent them proof that I have a video recordings. I did not address the employee directly. I spoke to the Action manager this morning and I said to her very calmly that I was confused because I had an agreement with the owner Kia for the individual to not return to my property. In fact, my video recording will show that the employee walked away while I was speaking to the acting manager to go back to their car and started cursing, she was the one who used profanities. As far as several site visits, management visiting and quality control, THAT IS A LIE. The owner Kia cleans my home. That's not a site visit, that was her coming every two weeks to clean and she was part of the problem. She's actually the one who did not clean my shower for 3 consecutive cleanings. If a company would lie, knowing that a customer have actual video proof....RUN! These are not the kind of people that you want cleaning your home. And I absolutely use profanity only after they left my property and charged my card today on January 5, 2026. Our long history of text messages conversations history will show that there was never prior any profanities used before that. I also downloaded and saved all video recordings from my camera anytime any discussion took place in my home regarding any issues so I have proof so keep lying and I'll show those as well. ANOTHER UPDATE: Company states that they're immediately refunded me that is a lie. Got an email indicating that I was charged and there is no email indicating that I was refunded and my bank account reflects the same. These people are DANGEROUS !! They are lying, knowing that I can disprove everything that they are saying.

Professional, responsive, and hard-working, Kia and her team were a pleasure to work with. I asked…read morefor a deep cleaning of my home and was honestly startled by how much they could accomplish in a single day at a fair price. I imagine I will be retaining their services for quite some time to come!

I had issues with finding reliable and affordable lawn care services. I saw J&J in my neighborhood…read moreand approached to seek their services. They were very nice and was able to fit in a cut and trim my yard in their route for the day. They stopped by my house, text me a quote and after approval, cut and trimmed my front and backyard. They sent pictures. Very professional, affordable and flexible. I also wanted my bushes trimmed. They advised they did not have time to fit it in but would be happy to include in my next cut. I appreciated them providing the services that time allowed and their communication to meet my yard needs. I am beyond pleased with their law care service.

I've been meaning to write this review for months. I needed someone to cut my very steep front…read morelawn. J&J were quick to respond to my inquiry and provided an estimate in lightening time. The estimate was reasonable and they were able to schedule service quickly. They did an absolutely fabulous job. I highly recommend. Thanks J&J!

Many thanks to Brittany and her team for an amazing job. Not only was she very quick to respond…read morewhen I reached out, she came out to quote us and completed the deep cleaning-all within a week! Very thorough and could not be happier with the results. I can't wait for her to come back!

From the owner: Our business specializes in making our clients feel like family. We customize our services to fit…read moreyour budget, style, and time.