Isaac and Carlos were very professional. Installation was…read moresmooth and we are happy with the service. Now to try this new dishwasher!

OUTSTANDING......ABT ELECTRONICS My 92-year-old mother's TV…read morewas no longer working. My mother is severely disabled and cannot leave the house unassisted. I called ABT and spoke with Lou (his direct # 847-954-4140). I did some research before I called and liked the Samsung 55." 4K NEO QLED, originally $1,297.99, on sale for $897.99. Lou stated, "They had a sale starting tomorrow (Saturday) and that he could sell it to me for $651.00." Great! Lou said he could have it delivered next Tuesday. I explained my mother's situation and asked if it could be delivered tomorrow, on Saturday. Lou said, "I'll make it happen." Now that is exceptional customer service! Josh Hoffman was the technician who delivered and set up my mother's new Samsung TV. Josh programmed the Xfinity remote to the new TV, and my mother accidentally hit something that made the TV verbally announce everything she did. Josh asked if she wanted that, and my mother said no. Josh was quick-witted and a comedian; he had my mother laughing. You certainly can tell when an employee loves their job! THANK YOU SO MUCH, LOU AND JOSH, FOR MAKING THIS PURCHASE GO SO SMOOTHLY AND ENJOYABLE FOR MOM!

I was seeking to update my 2-channel system for my enjoyment in retirement. My vintage system,…read morepurchased in large part from Simply Stereo at their old location, was working fine but I was looking for something better. After answering question after question and really listening to my responses, Dave set me up with an incredible system. He matched a McIntosh integrated amp with a pair of Dali Epicon speakers and a REL subwoofer. He came out to the house, set-up the entire thing and even corrected errors on my video system. The results were incredible. I could not be happier with the component choices and the musicality of the system. It has a great sound stage. Daves interest, attention and willingness to take the time to explain things are second to none. This is the only place to go when shopping for high-end audio equipment.

Very knowledgeable and helpful staff. I wouldn't go anywhere else: fair prices, equipment for all…read moretypes of listeners.

Shoutout to the employees - everyone was SO kind and truly went above and beyond to help me…read more Honestly, thank you

For all the options available, I decided to go to Best Buy and purchase a pre-owned iPhone. I knew…read moreexactly which one I wanted because I had already looked on your website. As soon as we walked into the store, an employee offered us a promotion: 15% back after applying for the store credit card and making the first purchase. It sounded like a good deal. We waited for assistance, and then Sohan came over. We looked at the iPhone options, and once I made my decision, I decided to apply for the store credit card to take advantage of the promotion. I have a strong credit score, so I believed one inquiry would be worth it. I was going to apply myself, but Sohan said he would handle it, which I agreed to. He then processed the application and said he needed to call the bank. While supposedly handling my application, he was on the phone watching videos and scrolling through social media on his personal phone. After a few minutes, he told me I had been approved for the Best Buy Gold Card with an annual fee. I immediately asked why, since that was not the card I applied for. He said that was "what the bank told him." At that point, I became very concerned because none of it made sense. I was applying for the regular store credit card, not a Gold Card with fees attached. Instead of giving a proper explanation, Sohan carelessly responded, "Do you want it or not?" I said no and was understandably upset. Another employee approached and asked what happened. After I explained the situation, he admitted there are different card options during the application process and asked Sohan if he had explained those options to us beforehand. Sohan admitted he had not. He apologized, but by then claimed there was nothing they could do because "it was the bank's decision." I then asked for a manager. This is absolutely unacceptable. A Best Buy employee made a careless mistake and damaged my credit in a matter of seconds. Then Jonny, the supervisor, came over and was even more dismissive. He simply repeated that there was nothing they could do and that I needed to contact the bank myself. I told him that Best Buy caused the problem, so Best Buy should be the one contacting the bank to correct it. Again, I was told there was nothing they could do. Furious, I continued with my purchase only because I had already wasted enough time. This entire experience was ridiculous, unprofessional, and unacceptable. Best Buy needs employees who are properly trained in customer service and competent enough to complete something as basic as a credit card application. I have completed many credit applications before, and I am not naive enough to believe the excuses I was given. My credit score is now going to suffer after years of hard work, all because of the incompetence and negligence of one of your employees.

Amazing service, they have SO much to offer, something for everyone. They had exactly the furniture…read morepiece I was looking for and at a great value. The employee that helped me was very kind and personable. Definitely recommend!!! Check them out

Prices are hit or miss here. Some things are bargains and some seem to be more expensive than your…read moreaverage retail store. It has an odd layout too. We really weren't too impressed and have no reason to return.

I was truly impressed to learn this store location has a fairly good supply of office and gaming…read morechairs to try out and choose from. There are currently some good sales right now too. I am looking for a new home office desk chair and I enjoyed perusing the aisles and narrowing down my choice. I also appreciate the helpful employees here who won't just point you to an aisle but will actually walk you over to what you are looking for. Check out the sale items here too. This location typically has my favorite office items in stock and is an easy and fast shopping experience.

HP 952 Ink, NOT XL. Advertised on their website for $43.89. Walked in, picked one up, and walked…read moreto the checkout. $67.89! 54% MORE! I told the clerk that it was advertised for $43.89. He said fine, and sold it to me for $43.89. I asked why? "We have lots of prices, but if a customer says he saw it for a lower price, we are supposed to just give you that price". REALLY? So the advertised price only counts if you LOOK at the receipt, SEE that you got taken by over 50%, and TELL them it's the wrong price? NEVER. SHOPPING. OFFICE. DEPOT. AGAIN.

I'm gonna try to sum up the value of this place. I'm an early 80s kid who spent my youth at Roxy…read morewheels roller skating rink and the RC car hobby shop in the same plaza. Century Electronics was located in the same plaza. My friends and I would go in the store and look at all the hifi stereo equipment. This was probably nearing the end of the HIFI stereo era which produced the best iconic stereo equipment of all time. Needless to say we were tolerated even tho we couldn't afford anything in the store. Fast forward 30 years. My collection of stereo equipment was all manufactured before I was born by a good decade. It's the type of equipment that you get fixed and will never ever see the bottom up a dumpster. The number of individuals still alive with the skill to service these units and restore them to their glory is dwindling every year that goes by. Century Electronics has not 1, but 2 old school techs that can fix anything from Marantz receivers, McIntosh tube amplifiers to speakers all made before the Vietnam war. They take pride in their work and preserve quality by refusing to use cheap Chinese capacitors and other inferior parts. This is the only place I will take my equipment. Don't expect to walk in for the ABT style showroom with 100k of product. The back room repair shop is where it's at here.

I'm an audiophile with large speakers from the 1980s whose woofers were failing. They repaired the…read morespeakers at what I thought was a very reasonable price and were very prompt. I recommend Century Electronics in west Dundee.

I've been coming back to this shop multiple times with my Porsche, and every single visit has…read moreconfirmed that I made the right choice. From the very first experience, I was so happy with the service that I didn't hesitate to return, and they've been consistently excellent every time. Their customer service is outstanding: professional, attentive, and truly focused on the client. They take the time to explain everything clearly, are honest about what's needed, and make the entire process smooth and stress-free. It's rare to find a shop where you feel this level of trust and care. They've handled my car with great expertise and attention to detail, and it's clear they take pride in their work. If you're looking for a place you can rely on, especially for a high-end car, this shop is it. I highly recommend them and will continue to come back.

Had a backup camera and radio installed for an older car and they did a great job. Was priced a…read morelittle higher than other places but had no issues and they were able to complete the work on time. Give them a call!

I went to 2 places trying to find someone to fix my Fitbit. The plastic insert on the band cracked…read moreoff inside the face of my Fitbit watch and I tried everything to get it out. This was required for me to be able to put a new band on it or I would have needed to buy a new one. I figured someone with the right tools and experience with detail may be able to help, and that's when C&K electronics came to the rescue. Perry was so nice and had the piece out in under a minute, and insisted on putting the new band on for me. I will return here for any other needs he may be able to assist me with. Thank you so much, you're the best Perry!

Very personable, know their electronics, and honest. Like any repair business, they do charge a…read morediagnostic fee but they aren't going to over charge you for the repair. If the repair is going to cost more than replacing the item they will let you know. I have taken 2 TVs to them and still spent less than replacing either of them. Will definitely be taking them my future business as well.

Out of business , they may have another location far away. I left a message on the phone and got no…read morecall back.

Zac at P&P is awesome! We really needed someone who would look at our robotic vaccum cleaner. After…read moreringing more than 10 places (vacuum cleaner as well as electronic repair stores), Zac was the first one who agreed to even look at it. I knew it was something super easy, and he said he'd try to fix it if it was easy. Thank you Zac

Great Customer Service Straight to the point and quick…read moreservice $20 for an iPhone tempered glass cover

Brian is very helpful and knowledgeable. I would highly recommend his services anytime you need…read morehelp.