I called and spoke to Jason about our Kenmore washer and dryer. I already knew that the dryer…read moreneeded a new roller and I just wanted the washer checked for problems. We have had these appliances for 9 years. The machines are stacked in a pretty small area unfortunately. Jason came the next day no problem. Jason absolutely worked his butt off. This was no easy job. The machines are large and heavy . He did a lot of physical labor to fix the dryer and check the washer. We absolutely appreciated his work. No more laundromat! The machines are working fine. Jason is such a nice guy. He is also extremely fair in his pricing. If need be , I will call him for any appliance that we need fixed. Thank you again Jason. You are a gem.

Overall, had a pleasant experience with Hammer appliance. We had them come out to do an analysis on…read morethe functionality of a few appliances for the home we just purchased. He was able to look at our washer, dryer, vent hood and fridge waterline. The Good Was able to schedule Jason to come out next day without issue. Came on time, courteous and thorough. The Better He was able to identify some root causes of potential issues for our appliances. Only downside is would note was there were a lot of "follow ups" around how to get them fixed which ended up with me running out to the store to address (buying small parts etc). But to know what to buy was extremely helpful. The Best After Jason left I was able to text him questions/followups. He went as far as to getting on FaceTime with me and I was able to catch that the dryer vent had completely disconnected from the dryer and we were able to get Abt out to repair it asap (it was their fault during a washer repair) as it was a fire hazard. Stellar customer service. Only downside was that they do not service our brand of range/hoods. I wish I had known that before calling them out because that was one of the main reasons to do the appliance checks and will need to pay a service fee to someone else to do a check on the unit.

We will always be using Switch service from now on! After a bad experience with a GE technician,…read moreTechnician Bek saved our washer/dryer combo machine. He diagnosed the problem right away, clearly explained everything, and the pricing was fair and transparent with no surprises. The turnaround was very fast -- as soon as the part arrived, he came back quickly and had everything up and running the same day. You can tell he really knows what he's doing and cares about his work. SO happy we found him and Switch Service. Highly recommend!

The company itself was very communicative via call and text about my appointment and what issue I…read morewas having with my washing machine. They gave me a two hour time window, and Bek, the assigned technician, was also great at communicating when he would be heading my way and when he was close, so I was not just anxiously waiting around during the window. When he arrived, Bek was able to diagnose and fix my washer very quickly and efficiently. Thankfully it was a relatively easy fix, and he was prepared with the replacement part needed in his truck already! He was very friendly and he made sure everything was in working order before he left. Great service!

I called A+ in to diagnose a washing machine that leaked on drain cycle - They arrive right on…read moretime and found the problem VERY quickly - GREAT SERVICE. Will use them again!

Honest professional service with knowledgeable and thorough explanation of the problem; also gave…read moreinsight on preventive maintenance. Ali also had a kind spirit!

I had a great experience with Appliance Repair MD. They recently serviced my dryer, and the whole…read moreprocess was smooth from start to finish. The technician, Jordan, was very friendly, professional, and easy to work with. He explained what was going on clearly and completed the repair efficiently. It's not always easy to find reliable service companies, but these guys delivered. I would definitely use them again and highly recommend them to anyone needing appliance repair.

this is a great service, very responsive and always gets the job done. I highly recommend them.read more

AA is one of the best appliance repair services in Chicago. After using several other services in…read morerecent years, Ivan with AA stands above the rest. I recently had an issue with my furnace. Ivan came through to our condo more than once to ensure the problem was completed. The communication on arrival times was accurate and the price was extremely reasonable. Above all, Ivan is a genuine person. I will not hesitate to continue using AA in the future.

Excellent service, quick response and super helpful. He walked me through what was wrong and what…read morewas needed and not needed. Would recommend since he was super fair.

My Magic Chef oven stopped heating. Rich promply arrived to save the day when diagnosed & replaced…read morea failed inginter in no time. I will have Chicago Appliance Service all my appliance from now on.

Rich worked very hard to fix my Speed Queen washer. He checked out everything that was the possible…read morereason it wasn't draining completely. Turned out to be one of the two computers on the Speed Queen. The computer was expensive but I chose to replace it rather then look for a new washer. I would definitely recommend Chicago Appliance for any appliance item I have. Rich was great.

We had J and M Appliance and Repair come to our house a number of times. Jacob, who I assume is the…read moreowner, could not have been nicer and his customer service is stellar and his prices are very reasonable. He has put in a new garbage disposal for us, repaired our dryer and recently repaired our washer. He's never in a rush, he takes his time and does a thorough job. If we should ever need appliance repair in the future we certainly will call Jacob. So glad we found this gentleman. We highly recommend him.

After our Whirlpool washing machine stopped draining, and we saw online that the likely repair was…read moremore complicated than we wanted to tackle ourselves, I contacted several repair companies that had high Yelp ratings. Jacob at J&M responded quickly, understood the problem, quoted me a very competitive price and was available as soon as anyone (the next day). He then showed up when he said he would, was friendly, and fixed the problem promptly for exactly the price he quoted us. Great work, Jacob! Thank you for providing terrific service! We would hire J&M again in a minute.

Found these guys by searching for trustworthy appliance repair companies in Chicago on Reddit, and…read moream glad I went with this recommendation. Nick replied quickly when I asked about getting my microwave repaired. At 16 years old, he recommended replacing it, and helped me ensure the one I bought from Lowes was the correct make and model. The tech that came out texted me when he was an hour out, which was a helpful amount of time because it narrowed the window but not by so much that if I had been busy I wouldn't have been able to break and let him in the house. Did a great (quick) job with install and cleaned up the kitchen area / took the old appliance out of the building after. Already using them again to help diagnose / repair an issue with my partner's washing machine. Fingers crossed that one won't need to be replaced! But I feel that I can trust this company to be honest there.

Really great experience with Boris. He was communicative before arriving and started trying to…read morediagnose the issue before arriving and came prepared with a part in case it was needed. He was available during a convenient window the following day and arrived on time. It turned out to be a really minor issue with the dishwasher and he was honest about this and didn't make unnecessary repairs or overcharge. He was also very friendly and accommodating, and we chatted about painting while waiting for part of a cycle to run to double check it was working before he left. Definitely one of the best repair/technician experiences I've had. Would recommend requesting him personally if it's an option.

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

This isn't the first time I've called Fit It. So when my dishwasher stopped working I called them…read moreagain. The power was completely out. Robert called me and said before I head out there could you confirm no power to the dishwasher. I said yes. He said could you go to the dishwasher and find the switch. He was clearly trying to save me from spending $ for something that would have just been a switch that got turned off. TBH, I had been staring at this switch behind my stove for the last couple of days and wondered if that was the answer, but was scared to mess with it being behind the stove. But sure enough it was the answer!! Thank you Robert for helping triage a very simple issue over the phone and saving me the $. This is why we call you guys all the time we need a hero!

I wouldn't know if they are good or not. They were unable to service my "area". I don't know if…read moreit's because I live so close to the Roseland area, but they do not service the 60628 zip code area. I will say that they did text me to inform me 3 hrs later after being told I would hear back from them in 5 minutes.