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Westlake Village, CA

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360 Systems

5.0 (1 review)

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City Electric Supply

City Electric Supply

3.7(9 reviews)
1.7 mi

This is the third or fourth time I have visited this business which is just a few walking blocks…read morefrom my home. Today we were looking for replacement ballasts for kitchen fluorescent fixtures. The fellow who helped me was really patient, insightful and recommended something we had been considering which was to retrofit to LED bulbs. This ended up being quicker to wire using less labor with a lifespan of performance expected to be much longer. last time I was here I remember having a similar experience without remembering any of the details. The guys here are really good. I can compare and contrast my experience at another electrical supply where there was less consideration. for this reason I think five stars is well-reasoned and justified. I can recommend these folks to you with reasonable confidence.

I normally shop at the same 3 CES supply houses. I called the supply house where I normally go to…read moreand asked them if they had a 2-pole 20-amp Siemens breaker? They did not, but their other store on Russel here in Vegas had some. He told me they cost $46.00. I drove over to pick one up and a few more items. I asked the short, chubby darkskin counter guy about the breaker, and I gave him a short list of materials. He told me it was going to cost me $368.00 for the material. I sat there waiting for him to go and pull the material. In my head, I was thinking the total cost should be close to $200.00. The biggest item I had on the list was 100' of 3/4" flex and the breaker. He walked back to ask me again about an item on the list. I asked him if he could show me the invoice for the material so I could see what he was charging me. He wouldn't give me the invoice, he asked me what I wanted to know the cost of. I asked him what he was charging me for the breaker and the flex. He told me $156.00 for the 2-pole breaker and $146.00 for the flex. I called your other store, and they told me the cost was $46.00. I have to charge you what it says on the screen. He didn't even ask if the price was right; he said the other stores can charge less, but he needs to charge me what it says on the screen. I know he was high on the flex too. Let me pull the rest of the material, and he walked away to pull the material, and I just walked out of the store. I called Codale and asked them if they had the 2-pole bolt-on breaker, and they did, and the cost was $51.00. WTF is wrong with CES on Russell? I get to Codale, and some of the counter guys recognized me bc I've been in the trade for over 30 yrs in Vegas. I gave them the same list, and they dropped the price to $45.00 for the breaker and $105.00 for the flex. Total cost came out to $211.00.. CES WANTED $368.00 No thanks, CES. Train your rookies working the counter. His customer service skills are weak.

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City Electric Supply
City Electric Supply
City Electric Supply

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Video & Audio Center - Agoura Hills - Video & Audio Center Superstore in Agoura Hills inside "Power of Home"

Video & Audio Center - Agoura Hills

4.1(57 reviews)
3.2 mi
•$$

Kam the General Manager at this Agoura store has helped us bring life to our music listening and TV…read moreviewing. Not having any idea of what we needed, we entered with the hope of achieving a sound that causes one to feel they are attending a live performance in the comfort of one's home. Spending time with us asking questions, Kam found the perfect fit for our size, great room. He kept the pricing within our budget. His explanation of easily installing and operating was spot on. The quality, knowledgeable and friendly customer service Video & Audi Center give is reason enough to always shop here for video and audio wants. We'll be back again.

I used to buy all my TVs from the previous manager Kam, and I always had a good experience from him…read moreand the kids that worked there. However the new manager Rob is awful, he doesn't know anything about the products he sells, he quotes me multiple prices on products, and is constantly corrected by the stock guy on price, availability and services provided. I gave him two chances to keep my business, but him having no knowledge about my Control 4 system, or any products is very troubling. Not to mention the two times I've come to the store, the Manager Rob was fast asleep, and had to literally be woken up by I'm assuming the stock guy. The same stock guy was the one answering all my questions and showing him how to use the computers. Maybe they should've made the stock guy the manager. Avoid this place, it's seriously gone down hill, they're probably going out of business soon, wait for the closing the doors sale.

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Video & Audio Center - Agoura Hills - Nightshot.

Nightshot.

Video & Audio Center - Agoura Hills
Video & Audio Center - Agoura Hills

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360 Systems - electronics - Updated October 2026

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