1. Earphone Connection

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Santa Clarita, CA

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Earphone Connection

3.0 (4 reviews)
Closed • 8:00 am - 4:00 pm

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11 years ago

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7 years ago

Great customer service. They will definitely help you. Do you have any radio issues definitely come here.

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Best Buy - Santa Clarita - My new beats headphones that KEVIN helped me buy

Best Buy - Santa Clarita

2.4(423 reviews)
2.3 mi
•$$

I came in here recently during the Best Buy anniversary sale that was going on. I needed something…read morebut it was locked up below the product displays. I walked over to the cashier area, no one, there wasn't a greeter and no one that I could see on the floor until I saw someone walking through and flagged him down. He was able to get my item for me and rung me up front right away. Super friendly guy but didn't catch his name. Upon checkout I gave him my number, confirmed my info and he mentioned that he sent a digital receipt to my email (apparently they don't give out physical receipts anymore; they don't even have bags either). Now this is where things took a turn and I know it's not his fault however two accounts popped up under my name, I only have one. I confirmed my email via the checkout counter. When I got home the receipt was never sent to my email. Reached out to customer care and it was sent to an email I don't even have (hence the account name coming up twice). I then had to call customer care to fix the issue. So my concern is if two accounts come up in store can the cashier double verify which one is yours so this doesn't happen again?? Def a hassle since I added apple care to my purchase and needed proof incase something happened in the future.

I bought a 85 inch Samsung TV unboxed it and the TV had lines in it and it was really bad. I called…read morecustomer service spoke with Claudia. They said you have a 15 day window to return it so I went ahead to return it same day one hour later. They said I caused the damage and it's my fault and they're not taking it back. I did not cause the damage. I left the TV there and I will escalate this matter all the way to corporate. Their customer service is really horrible. I would not buy anything from this place ever. The manager I spoke to his name was William very unprofessional.

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Best Buy - Santa Clarita
Best Buy - Santa Clarita
Best Buy - Santa Clarita - The paint job is a work in progress but here's my newly remounted tv courtesy of Aron and Ernesto! The best!

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The paint job is a work in progress but here's my newly remounted tv courtesy of Aron and Ernesto! The best!

Earphone Connection - electronics - Updated October 2026

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