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    321 Drive

    4.4 (7 reviews)
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    Updated a few days ago

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    23 hours ago

    muy agradable la verdad un trato muy humano. me compré la troca que vine y venden títulos limpios

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    2 months ago

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    6 months ago

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    7 months ago

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    8 months ago

    321 Drive was great! Autumn helped get me into a car and made it as easy on me as possible

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    7 years ago

    Rudy sold me a car. Great service. Quick and easy. No hassle, he worked with us on our payments and down payment amount.

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    5 years ago

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    Freeland Chrysler Dodge Jeep Ram - Carvana picking up the Durango Freeland wouldn't take. Sell your car to Carvana!

    Freeland Chrysler Dodge Jeep Ram

    (64 reviews)

    I wouldn't send my worst enemy to this store. They literally don't want to sell cars. I bought a…read morecpo 2015 Durango from them years ago when Matt Horn was the GM. I've had it serviced at the store numerous times. I consider David Beasley, the service manager, a friend. (He owns 34 pairs of Jordan's). I tried everything to buy a new (to me) vehicle from them while I was getting my oil changed a few weeks ago. They acted like they thought I was joking. I went and bought another car from another dealership and then came back to try to sell them the Durango that I bought from them. I took it to them on Friday February 20th to see if they'd purchase it. After all, I get emails and mailers from them all the time saying they want to buy my Durango. Well, the used car manager took a look at it and then proceeds to have the salesman tell me it's not something they'd be interested in purchasing. Fast forward to today. Carvana just picked up my Durango and brought a check with them. Easiest experience ever!

    Very disappointing experience with the service department at Freeland Chrysler Dodge Jeep RAM in…read moreAntioch. Our 2022 RAM ProMaster City was brought in due to a transmission issue. The dealership diagnosed a leaking transmission cooler and told us the repair was not covered under warranty, so we paid about $1,900 out of pocket to replace it. However, the same transmission vibration and shifting issue remained when we picked up the vehicle. When we returned the vehicle, we were told that the transmission had internal damage caused by fluid loss from the cooler leak and that the entire transmission now needed to be replaced for over $9,000. To make matters worse, our original service contact stopped responding and later left the dealership. Communication only resumed after we opened a corporate complaint with Stellantis. Meanwhile, our vehicle sat at the dealership for over two months without repair, which significantly impacted our business operations. We also opened a corporate case with Stellantis. Unfortunately, Stellantis simply relied on the dealership's explanation and also denied warranty coverage without clearly explaining what actually caused the cooler leak. The dealership acknowledged that the cooler leak caused the transmission damage, yet they still refused warranty coverage. At one point they suggested possible "impact damage," but no documentation or evidence supporting that claim was ever provided. Meanwhile, our vehicle sat at the dealership for over two months without repair, causing significant disruption to our business operations. This entire situation could likely have been avoided if the initial transmission cooler failure had been properly handled under the powertrain warranty. Customers should carefully review warranty coverage and repair documentation before agreeing to repairs here.

    Toyota of Gallatin

    Toyota of Gallatin

    (68 reviews)

    I don't write business updates often, as it usually takes a special or terrible experience for me…read moreto do so. But this time, I'm happy to share that it's been a positive experience. Since I bought my RAV4, now called Nirvash, I've regularly gone to Toyota of Gallatin for service and upkeep. Apart from changing tires, I trust them with everything else I can't handle myself--like replacing wiper blades or the air filters. Over the years, I've heard some not-so-great stories about dealerships taking advantage of customers, but luckily, Toyota of Gallatin has always been honest and fair with me. Every visit, they make sure I have all the info I need to take good care of my vehicle. They even do this when there's an opportunity to make extra money from services I ask about but don't actually need. For instance, about a year ago, I went in for an oil change and tire rotation. I asked them to replace both the cabin and engine air filters. It turned out the cabin filter needed replacing, but the engine filter was still in great shape. They asked if I really wanted the engine filter replaced, showing it to me to confirm it was fine. That saved me around $50-70 that they could have charged me for that day. Earlier this week, I visited for fuel treatment and brake service. They completed the overdue fuel and engine cleaning treatment, but upon inspection, they found my brake pads still had plenty of life. They told me I was good to go, which saved over $600 in parts, labor, and taxes that could have added up. I asked for the service anyway, and they could have done it for extra profit but chose to be honest and fair about what was really needed. I've heard a lot of stories about certain dealerships just trying to rack up big bills by recommending unnecessary repairs. But so far, Toyota of Gallatin has been different. Their honesty and fairness have earned my trust and loyalty.

    On 12/29/25, when they called after a month of waiting with my bank check in hand for $24k OTD,…read morethey upped the price to over $26k and casually suggested I just put the difference on a credit card. I walked out. Don't get scammed by car dealerships.

    Vehicles Nashville - Toyota Sienna

    Vehicles Nashville

    (44 reviews)

    Joe Semmes took outstanding care of me in the purchase of new truck! Quick and efficient, got me in…read moreand out!

    On August 23, 2025, my family bought a pre-owned 2011 Audi Q7 from Vehicles Nashville (1938 Elm…read moreHill Pike, Nashville, TN) through salesperson Seth. We were looking at another vehicle, but Seth persuaded us into this one. The dealership plays worship music, has mini Jesus figures and Christian signage throughout the office. My son liked it because the music reminded him of church. We trusted them as a values-driven business. From day one, the Q7 has had severe overheating issues -- the temperature climbs or warnings activate after only 10-15 minutes of driving. We've been forced to limit trips to just 5-minute school or hospital runs. We cannot do normal family drives without fear of breakdown. Timeline of service failures: * ~1 week after purchase: Took the car for nearly 4 weeks; claimed water pump replacement (appeared used or possibly not done). * ~1 week after return: Same issue continued. Took it back for another ~4 weeks; said pressure test found "nothing," claimed they ran it for days but couldn't recreate it, and provided no test results. * Same week we got it back: Overheating happened again on the way home from work. Brought it in for ~2 weeks; again "nothing found." They then said it was no longer their problem because we bought it "as is" and paid cash. Seth had earlier said if the problem wasn't fixed, they would "work something out" -- possibly a refund or different vehicle. That never happened. We also took it to their recommended shop, Valdez Motorsports on Winford Ave. They were equally unhelpful, did nothing effective, and provided no invoice. Other issues since purchase: seat backs have fallen off (reattached with aftermarket glue), A/C takes forever to cool, and a side panel fell off while driving. This has been incredibly stressful during our family's medical battles. Chemo started in November 2025. In early October 2025, right after one service visit, we rushed our child to the hospital where he was diagnosed with a glioma on his optic nerve. I now spend ~$40/week on coolant and oil just to keep it running. We've cut back on family activities and my hour-long work commute is much harder with only one reliable vehicle. The contrast between the worship music/Christian atmosphere and the way we've been abandoned -- especially while dealing with cancer treatment -- is deeply disappointing. Vehicles Nashville, please make this right. Provide a proper repair with new parts at your expense and a real warranty, or honor what Seth mentioned: a buyback/refund plus expenses, or credit toward a reliable replacement vehicle. Contact me directly to resolve this. I cannot recommend this dealership or Valdez Motorsports. Look elsewhere if you want honesty and follow-through.

    Mercedes-Benz of Music City

    Mercedes-Benz of Music City

    (135 reviews)

    Highly recommend Kira at Mercedes Benz of Music City! Easy purchasing experience! Kira found me…read moreexactly the next vehicle I was looking to own. Professional, knowledgeable and very enjoyable to deal with sums-up my vehicle search and buying experience with Kira.

    A Frustrating Experience at Mercedes Benz of Music City's Service Department…read more If you're expecting the luxury service experience that should come with taking your vehicle to a Mercedes dealership, Mercedes Benz of Music City might leave you disappointed. My recent visit was a string of miscommunications, unexpected costs, and an overall lackluster customer experience that fell well below expectations. The Loaner Car Debacle From the start, things were off. After my car was towed to the shop, I requested a loaner vehicle and was assured that one would be available the next day and that it would be held for me. When I called back the next morning? Suddenly, it was 3 to 5 days before one would be available. Then, to make matters worse, one of their technicians, Noah, actually suggested that I rent a car instead. Not exactly what you expect when you're told a loaner will be reserved. Pushing Sales Instead of Service At one point, their sales department reached out--not to check on my service experience, but to try and sell me a new car. After that? Radio silence. No follow-up, no courtesy check-in. Just another attempt to push a sale without ensuring their service department was actually taking care of my current vehicle. The Costs and Previous Service Issues When the diagnostic came back, it was a whopping $550 just to figure out what was wrong. Turns out, it was the starter, and fixing that alone was nearly $3,000--not to mention the other recommended services that they tacked on. What made this even more frustrating? I had recently come in for an oil change, and not only did they fail to reset my onboard computer, but now I was being hit with more costly "suggestions." Poor Communication and Customer Service When I finally picked up my car, the experience was completely impersonal. Unlike other Mercedes dealerships I've been to, where the staff ensures a smooth handoff, I was barely acknowledged. No manager came to speak with me about the issues I had with the service department. Instead, I was handed my keys and vaguely directed to find my car outside. I was literally left wandering the lot, clicking my key fob like I was lost in a grocery store parking lot. Final Thoughts The one bright spot was my service technician, Kalyn, who was friendly and professional. But that alone wasn't enough to make up for the poor communication, inflated costs, and lack of basic customer service from the rest of the team. While I appreciate the discount provided after raising concerns, my experience at this location did not reflect the level of service I expect from Mercedes-Benz. I truly hope they take steps to return to the high standard of customer care that the brand is known for.

    321 Drive - usedcardealers - Updated May 2026

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