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    316 Heating and Cooling

    5.0 (1 review)
    Open 8:00 am - 4:30 pm

    Services - 316 Heating and Cooling

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

    316 Heating and Cooling Photos

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    3 years ago

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    DUCTZ of West St. Louis

    DUCTZ of West St. Louis

    4.7
    (10 reviews)

    We had to replace our HVAC units in December 2015, and it was suggested that we have our duct work…read morecleaned before having the new units installed by Awtrey Air. They recommended Ductz, and it was the best experience. Their salesman who came out was professional and spoke in terms I could understand. Their team the day of the cleaning was careful, on time, and so polite! Then my office needed their duct work cleaned. It is a semi-industrial office, and had never had the duct work cleaned in 50 years of having the building built! My one and only call was to Ductz! Patty came out to the office, and explained the entire process through all 4 of our units. The team was in our office for 2 evenings, while the office was closed. They were AMAZING! Came back in both mornings and had no idea anyone was even here. They were so clean with everything, and nothing was out of place in the offices. Great job!!!

    They cut 2 huge pieces out of our hvac system that we were not prepared for. They used some kind of…read moresealant on the patches, which is an eye sore. I contacted the owner and was told she thought she informed us. We definitely would have questioned that procedure. Well, we recently had Peters service the unit. The technician said there was no reason for cutting 2 openings in the unit. We were very upset. Also, we had to replace several of the registers due to paint being scratched off by the Ductz employee. We also had to touch up the ceiling where black marks were made by the serviceman. Peters referred this company plus they had good reviews. So much for that. Per Peter's technician's request I did let them know not to refer Ductz any longer. Hopefully they listenened. Plus, it was expensive(over $900). All that and we haven't noticed any significant change in air quality. Very disappointed.

    First Choice Heating, Cooling & Plumbing

    First Choice Heating, Cooling & Plumbing

    3.7
    (6 reviews)

    I was first introduced to this company through my home warranty company when I had a blockage in my…read morekitchen sink and needed to have a cable ran to clear the pipes. I was very impressed with the service. The repair guys were knowledgeable, and very professional. I ended up hiring them again for another job in my home (installing a backup battery for my sump pump), which was not through the warranty company. They did not disappoint. Sometimes it's hard to find truly reliable service. Tyler and Tim are amazing. This company has now become my go to. Their prices are reasonable and the repairs are really efficient. Highly recommend!

    Be careful dealing with this company. They will put items in the invoice that will not be honored…read more Recently this company came to my address to replace a water heater. This was going through my American home shield warranty. When they submitted the invoice to them, my warranty declined to pay for upgrades. I paid for all additional work that was not under warranty. I will honor that. BUT, needless to say, they added items that were not necessary and I paid for items that were not upgraded or necessary to be upgraded. They LIED about needing a permit to replace the water heater. I had to message them back to get that money back. They LIED about needing to replace Gas piping. They did not replace it. They reused original piping and charged me for it. They charged the insurance company $570 dollars for a water pressure regulator. They LIED, they did not even touch it. Stay away from this lying company.

    316 Heating and Cooling - hvac - Updated July 2026

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