We hired a two man crew for 4 hours to unload a POD. The crew that showed up was professional and…read moreefficient. They unloaded the POD early and helped set up furniture. I would re-hire this company and recommend them.

Odd... I tried to…read morebook them for a quick move and when I tried to call the number on their invoice to confirm the date, time and other relevant information, a woman picked up, said "No, no English..." and immediately hung up...LOL Puzzled, I double-checked the number on the Emailed quote and it was indeed correct. I immediately Emailed and cancelled. That was a serious RED FLAG. It did not stop there. The day of my move, guess what? They called to "confirm our 10:00..." I had to tell the person who called (he spoke ENGLISH) that I cancelled weeks ago. He seemed disoriented and clearly not organized. "Prohands?" More like "NO HANDS" LOL Coincidentally, I speak Spanish, among other languages so that whole thing was lame begining to end. Translation (for the woman who said "No English" and hung up on me ...LOL) Qué raro... Intenté contratarlos para una mudanza rápida y, cuando llamé al número que aparecía en su factura para confirmar la fecha, la hora y otros datos importantes, me contestó una mujer diciendo "No, no English..." y colgó de inmediato... ¡jajaja! Desconcertado, verifiqué el número en el presupuesto que me habían enviado por correo electrónico y, efectivamente, era correcto. Acto seguido, envié un correo para cancelar el servicio. Aquello fue una señal de alerta evidente. Pero la cosa no quedó ahí. El día de la mudanza, ¿adivinen qué? Me llamaron para "confirmar nuestra cita de las 10:00...". Tuve que decirle a la persona que llamaba (que hablaba inglés) que había cancelado el servicio hacía semanas. Parecía desorientado y, claramente, poco organizado. ¿"Prohands"? Más bien "NO HANDS" (sin manos), jajaja. Da la casualidad de que hablo español --entre otros idiomas--, así que todo el asunto fue un desastre de principio a fin.

I called Rod's Moving Service at the last minute last weekend due to my previous moving assistance…read morefalling through. The owner answered and I was able to schedule movers for the same day after describing exactly what I needed. It was just a small deposit and the owner himself showed up with a huge truck and another person, ready to empty out my storage unit and transfer the items to my new place. Both movers were efficient, quick, thoughtful and friendly. I couldn't have asked for a better experience and the service was amazing value for the cost. I would absolutely patronize this business again. Thanks Rodney!

Rod and his team got me in and out within 2 hrs. They went the extra mile for me and my family…read morethank u so much for taking care of my furniture and electronics

Excellent, professional, punctual, respectful... Terrell and crew from PrimeTime Movers are…read moreamazing. Moving is an overall pain but they came and hauled my stuff carefully (stacked boxes well, plastic wrapped furniture, picked up furniture instead of sliding across my wooden floors, etc). Recommend!!!!

I am a repeat customer. PrimeTime Movers is always great to work with. They are very professional…read moreand take great care while moving items. Another plus, is pricing has always been fair. I HIGHLY RECOMMEND!!

Move went great! Everything was loaded and brought over to our new place very smoothly. Thank you!read more

Updating my review to reflect that we found a few pieces of broken furniture (a desk and dresser)…read moreand a bed frame that was just not put together. They didn't screw in any of the parts of the bedframe and just out a mattress on top of it to make it look like it was fully assembled. I reached out to them and they said they would stop by and take a look the following week and I never heard from them again. This was disappointing because they had been amazing all move. Worked hard, communicated well, never complained etc. But Im going to have to throw out a desk and reassemble furniture because they weren't careful

DO NOT USE THIS COMPANY…read more Fake professional demeanor, but will scam you for your money break your furniture and run away! I use this company for a move May 6, 2023. He under estimated the job arrived with two men instead of three arrive with one truck instead of two charge me for the time it took to retrieve a second truck he took two lunch breaks and charge me for that time as well. The move lasted until 3 AM in the morning. He arrive late the day of the move. He arrived late on the initial move assessment. The crew reeked of marijuana. He stopped at McDonald's en route to unload and the truck and charged me for that time He arrive late the day of the move. He arrived late on the initial move assessment. He dented my refrigerator, assembled my son's bed without the screws, and which it collapsed on him while he slept. He broke my glass table, put a dent in the stairway wall. And he broke the control panel to my new dryer by aggressively, pulling and tugging on it to move it off the truck. I overheard conversations in which they spoke about their sexual experiences with women. A 900 dollar quoted job cost me over 2200 because of his inexperience in moving, arriving without proper equipment, including the right size trucks as well as his additional hidden fees. He charged me a $250 additional trip fee. He is not insured until this day has not replaced or refunded the cost of my damaged items, and refuses to return any of my phone calls I don't recommend this company to anyone particularly women in which you will be vulnerable to his scams and manipulation. He would never have done this to a man.

These guys would have received 5 stars but they have come up short on the backend. They make you…read morepay the entire cost upfront and if they finish sooner, you get a refund. My move was completed at the end of August. They did finish 1 hour sooner because my boyfriend pitched in to help. It is now FOUR months later and we are still getting the runaround about our $111 refund. First, the person that handles refunds was not available. Then it has been excuse after excuse after excuse. Still no refund. We paid nearly $1000 for the move, asking you to honor your refund policy shouldn't be this hard.

I've used Stephens Brand for 3 moves over the years and will continue to. I recommend them to…read moreanyone, they move efficiently, true professionals. My beds and furniture are always setup perfectly and in the same condition they came in. They don't nickel and dime you for every little thing like other companies. Choose them, you won't be disappointed.

DO NOT USE. They broke several platters from my travels to Europe with lack of safe packing. Dented…read moremy new refrigerator with 4 dents. It wasn't even covered in the move with plastic to protect it. They lost the handles for my refrigerator as well. Now I have to pay to have the dents and handles replaced. The manager at the storage unit where they took my things called me and told me they were drunk and broke his main gate because they were so drunk they couldn't find the code. Called how money for each step. Called for packing take, called for boxing items, called constantly instead of reviewing my items and giving me a quote for the job it was a daily harassment for money. I would not recommend them to anyone unless you want broken and damaged items and being harassed daily for money.

Do not hire!! Paid them in advance and they never showed up! This company is a total scam. They…read morewill not refund my money. My wife and I had to unload an entire truck ourselves while keeping track of our 3 year old. This is a cash grab scam. They don't respond to phone calls.

HELLO is this even a really company!!!!! Still trying to get in touch with someone from this…read morecompany in regards to getting my money back. Considering you never showed up to perform a job that you were hired to do. I think it's extremely unfair to charge somebody and keep the money. Send nobody confirmed a cancellation with me I don't know how you can justify the fact that I canceled my service outside of the 24 hours. We waited all morning for you to show up and you never did. I guess I'm gonna have to take you to claims court since you just can't be decent and refund me my money like you said you did in multiple emails. I'll see you in court

I want to start this review by saying that we do not have only small items. A lot of our items are…read moreheavy, fragile, and thicker. The two men did a great job handling our items and making sure that they got to their destinations. They were very professional, patient, and helpful. We paid about $600 for the service & we were very pleased with the price because movers are usually more than that. The items were placed in their correct areas and everything came in their condition it was before the move (so far, that I've seen). The movers were very friendly and had great communication. My husband did help with some items because he's particular about things but he didn't mind. I'd also like to note for everyone to remember that movers are still people and not machines. They deserve respect and care as well. I asked them if they wanted food (primarily my husband) and he offered to them as well and they took a break (off the clock) and then they were done shortly after that. I'd definitely suggest this company for moving. I love family companies so I'll always work to support.

I want to share my dreadful experience with CCE Express, a moving company owned by Tony, with…read morepotential customers. In my opinion, this company is dishonest and unprofessional, which made my moving experience profoundly frustrating. Tony presented himself as a hardworking family man, accompanied by his young sons, which made me believe that I was supporting a respectable, small family business. However, the trust I placed in him was misplaced. Despite moving just three blocks, from 8th and Juniper to 5th and Juniper, the experience was a nightmare. The team Tony brought was inexperienced and careless, which resulted in the breakage and damage of belongings worth thousands of dollars. It was not just the monetary loss, but also the sentimental value of these items that added to the distress. Moreover, the team was inefficient and took significantly longer than promised, showing a lack of motivation and professionalism. This inefficiency was frustrating and resulted in additional stress and inconvenience. Adding to the dishonesty, Tony claimed to own two trucks, including one large enough for my entire apartment. However, he showed up with a rented U-Haul truck, which was completely unprepared for the task at hand. In conclusion, I regret choosing CCE Express for my move, and I urge anyone considering this company to rethink their choice. In my opinion, CCE Express, under Tony's management, lacks integrity, professionalism, and basic competence. Tony promised to fix/replace all of the broken/damaged items. The move was August 31st. It is now November 14th and not a single item has been fixed or replaced. For anyone who wishes to discuss this further or seek more information about my experience, please feel free to reach out to me personally. I also added just a FEW of the photos of damage to this review.