I cannot believe all the 5 star reviews for this company. I saw a commercial for Young Frankenstein on Good Lay LA and stupidly bought 6 tickets for the following night. Excitedly my family and friends went to the theatre and sat through the worst, most amateurish production we've ever seen. At intermission after the first half, all 6 of us agreed it was the most badly acted play we'd ever seen and none of us wanted to go back in for more punishment in the second half. I've seen high school productions that were better. The only thing good about it was the sets and costumes, but that's because they were from the Broadway production, unfortunately none of the actors was from the Broadway show. When intermission finally came after a lifetime of sitting there, I found Jennifer Nelson of 3-D Theatricals who was very nice and told me she was sorry and that they'd be happy to refund the $533.00 I'd spent on 6 tickets for a show we all were unhappy with and were not going to stay for. Jennifer gave me her name and phone number and I gave her my receipt for 6 tickets at $85 a piece for a total of $533 and our 6 ticket stubs which we wouldn't need because we were leaving. Today I spoke with Jennifer and she said that she shared my complaint with T.J. and that he denied refunding me. I spoke with T.J. who was very rude and said I could have tickets to another production, to which I said if I didn't like this production why on earth would I subject myself to another? He basically said tough luck, everyone else likes the show and it's not his problem and hung up. I called my credit cad company who reached out to 3-D Theatricals, and once again T.J. denied refunding me. So, I'm out $533 for a schlock production none of us enjoyed. My advice, if you want to see a show, check first to see if it's from 3-D Theatricals, and if so, save your time, money and peace of mind by skipping it. T.J., please do the right thing and refund my credit card! If you do, I'll write another Yelp review and let all your patrons, and more importantly your potential patrons, that you stepped up and did the right thing. Thank you. read more