Dalton Motors is a multi-generational business that is perpetuating a great legacy in terms of…read moreexpertise, resources, and a caring customer-oriented culture. John owns/runs the operation. He's an excellent communicator and patiently absorbed the perplexing history of my truck's fuel problem. Jennifer kindly handles the administrative elements from a knowledgeable foundation, and Lauro provided helpful coordination as well. Finally, the lead mechanic Manuel, was so kind as to tackle this problem promptly with his excellent knowledge of diesel engines. Additionally, he was a great teacher, explaining the potential sources of the fuel system issue and his strategy for the remedy. Not surprising in light of the culture here, but he is also really nice guy! I highly recommend this business for anyone who wants to experience professional service across the board!

Roadside Assistance - Dalton Auto accepted the call from my insurance. The tech called and arrived…read morewhen he said he would. He was polite and efficient. I was on my way again within 20 minutes. kudos to Hunter at Dalton Motors for a job well done.

After 52 years of driving, I got in my 1st accident -- I was rear ended. Not knowing where to take…read moremy car, I called my local Toyota dealer who recommended Churley Collision. From start to finish, Churley Collision was wonderful to work with. They worked with my insurance company and when it was time to pick up my car, when all the work was finished, all I could say was WOW. My 4Runner looked like new and I no longer had to be embarrassed driving around in a banged up car. Thanks to the entire team at Churley Collision for a job well done.

FCC was highly recommended by the Service Department at Winslow Ford to deal with a dent and…read morescratches we received to our 2018 Lincoln MKZ. They did an amazing job in just a matter of days. Great communication from our point of contact, Freedom! She called regularly with time estimates and handled all of the details with Austin, the Progressive Insurance representative handling the insurance/payment process. The body work and paint match up was perfect! Great job to the body and paint shop! We will highly recommend FCC in the future and return with any other needs! Great job!

On September 23 I had given my car to Flagstaff Collision Center to fix my bumper, headlight and…read moreblinker on the left side after an accident. They called a day later saying repairs will be about two weeks. I did not get my car back until October 28th. I had received my car with a large crack in my windshield that I was not notified about. They claimed no fault, and I ended up having to pay half the deductible despite my car not having that damage beforehand. They did have a clause within their contract that makes it so they are not liable for any damage to the glass of the car in their possession. They had claimed it was a mixture of temperature and rock fracture damage. The photo attached of the crack does NOT line up with any rock damage I have ever seen. While getting my window replaced (by a partner company) I was then notified my car was missing more pieces. Flagstaff Collision Center did not notify me of this either. I do not trust this car repair shop after the unprofessional experience I had with them. Granted, the people I dealt with were nice, but it does not fix what was and still is broken from my car.

Summer and Billy went above and beyond for us. Our truck was a total loss so they weren't even…read moregoing to get much $$ from us. They were still awesome giving guidance and support to get us through the insurance process! Thanks for your support!!

This is the most untrusted shop in the white mountains. The owner William Dawes will charge you to…read morerepaint your entire vehicle but only spray portions of it. He claimed since we installed 4 fiberglass fenders on my bronco that he would also have to respect the doors, hood and back tailgate so it would all match and charged more than $10,000 to do it. Yet he didn't spray any of the existing panels and only painted the fenders. He also caused additional damage to the passenger side door jamb just to lie and claim it was existing damage, this outfit should not be trusted and the owner will do people he calls friends wrong so why would he be any better to people he doesn't consider friends, I should take them to court and sue for not doing the work I paid for. If you want an honest shop working on your vehicle I would take your business anywhere but here in the white mountains.

In my opinion, after being in this industry for two decades, this is the BEST auto repair shop in…read moretown! Honest, affordable and trustworthy! Thats what everyone is looking for right? This family has solid Christian values! That's a HUGE plus in my opinion

Sally was super helpful when she got back to me so quickly. My friend and I have been…read moreroadtripping/camping for over a week when my car started dripping a concerning amount of oil. I was super stressed being a thousand miles away from home in a place I've never been to. Auto Rehab was able to get me in and fix the issue all within the morning and got it back early afternoon. Super helpful, affordable, and fast! That's everything I could've hoped for. Thanks you guys!

We just drove a rental car into Red Rock Auto Center for an engine oil light during a vacation. On…read morethe spot, they just had me pull into a bay, check the oil level and refill a quart that was short, I insisted they charge me but they declined. Even made up a receipt for our time and gave a balance of zero! Too kind, very rare these days, and we're so grateful to the Red Rock Auto Center team.

I was moving across the country when my car started losing power in the canyons approaching Sedona…read more The next morning, Matthew got me right in, and between their appointments they got me all squared away. The guys were friendly and I made it to NC without any further trouble. It turned out to be some loose wiring and a degraded battery terminal which they fixed for me without charge. Red Rock Auto crew, you're amazing!! Thanks for helping me!

They gave me an appointment immediately within just a couple of days. Quality service at a…read morereasonable rate!

I was recently rear ended by someone. I brought my vehicle to Heck's and the customer service was…read moreexcellent. They make it easy by dealing with the insurance company directly and made the entire ordeal pleasant. I highly recommend bring your vehicle to Heck's, you won't be disappointed.

So impressed with Gage, Jason and Toni. They were so helpful…read moreand clear when we needed a work truck fixed, I decided to have them help me get some parts for my personal car. I got what I needed, quickly and at a good price. Will definitely recommend this team again and again.

They were very friendly and took great care of my car. They replaced the mirror and offered me…read moreoptions so I could get the best deal. Great service!

Worst customer service ive ever had. Tammy is beyond rude despite being" excellent at her job" then…read morewhen ask for manager to call back he was even worse. Lied to me when I asked for owner to contact me as obviously he wasnt going to address the issue. And was told " he's a silent owner and he wont call anyone. Started recording the call and asked him to repeat that. He went silent for over 3 mins while speaking to a woman in the background and then hung up on me. Proceeded to tell several more lies before I hung up and contacted horne auto group down in the valley to speak to John or Aaron. Do better Eddie and Tammy. Customers beware steer clear of this place unless u want to be treated like garbage

We DO NOT ~ I REPEAT ~ DO NOT!! RECOMMEND HAVING ANY WORK DONE HERE!! We were NOT satisfied with…read more the process or the finished product! Very Unprofessional! We took our truck to Horne Collision for repair on Tuesday, Sept. 3, 2024. We were told that they could have the work done and we would have it back in two weeks! ---* I asked and was told there would be no problem with getting the parts needed for the repair!! * --- After 3 weeks and NOTHING done on our truck yet . . . I wrote a review on here *YELP*. My husband received a phone call the next morning. He was told that they (Horne Collision) saw my post on Yelp and that he was to come and get our truck. They were not going to do the repairs!! Because of my review!!! SMH!!! The ONLY way that they would go ahead and do the repairs is IF I WOULD DELETE my review!! SO . . . I did. For my husband and the need to get our truck repaired and back!! But I did take a screen shot of the post and am attaching it to this review. SO, FIVE (5) WEEKS TO THE DAY ~ WE GOT OUR TRUCK BACK. Tuesday, Oct 8, 2024. And NO!! We are NOT happy with the work/repair! Won't be back! And FOR SURE DON'T RECOMMEND THIS PLACE!!!