I did business with this store in the past. They once had excellent customer service. No longer. I…read morewas quoted $3 a square foot to have tile removed from my bathroom. When the man came out to the house he estimated three times that amount. I called the store again and was told again, $3 a square foot for tile removal. I explained that I was being charged three times that and they said I would have to speak to the owner. The owner does not return my calls and is usually not in when I call. Very frustrating and seemingly dishonest way to run a business.

From the owner: Mohawk Five-Star Retailers deliver an unmatched level of service and expertise…read more These full-service flagship stores provide a comprehensive assortment of Mohawk products such as SmartStrand carpet and ArmorMax hardwood and laminate flooring types.

he did a lot of work for me last year. I am having a…read moreproblem with my porch railing, I sent him pictures at his request .... crickets since .. 5 days have passed

Complete failure on James part. No contact for months then lied about trying to contact me to keep…read moreus updated on previous project. 3 months later after a $10000 deposit I have really nothing to show . He worked no more than 4 hours a day for almost for 5 days over a 2 1/2 week period. When he left on Friday he asked if we had a place to keep his tools ( and garbage) with the intent he would be here on Monday. Wrong. Today is Tuesday and he called the cops on us about his tools. Showed up with a smug look . He can tell you what you want to hear and then not perform. A huge 10000 mistake I ever made.

We had carpet installed on August 30th and the installers did a wonderful job explaining and…read moredetailing their work. I was very impressed with James and Eric. Very nice personable young men who took great pride in their work. I would work with Halverson again for other products. Would have been 5 stars, but had to wait a long time for delivery of carpet Thanks again guys. Great job.

I had luxury vinyl plank installed throughout my main areas of the house and vinyl in my bathrooms…read more Seth was extremely helpful when he came to measure and explain my options. James and Eric are top notch installers! They are hard working and took care to make sure the installation was perfect. They communicated with me throughout the installation, and they are very polite and friendly. I would highly recommend Halverson.

installed carpet on 12 steps and a hall. Left door open for 3 hrs, I go pneumonia. 3 workers…read moreshowed up, one spoke broken english the other two none (that I could tell). My entry door molding was chipped scrapped gouged. I was told these were their "A" workers. So that is the best they could do. Who would of thought installing carpet could damage your health and your home? Do not hire these people.

Do not use this company. They sold me carpet they said was resistant to pets and high traffic…read more Called them after a few months because the carpet was matting, fraying and strands kept coming out. Filing a warranty claim with them was a nightmare. It took a year from start to when they gave us a quote to replace it that was so high we couldn't possibly do it. It took a year of calling over and over trying to get them to return our call, pleading, getting angry and finally they're getting rid of us. It was deemed defective by the manufacturer, but we will never get that credit because they don't want to do it for us. The owner is useless and cares nothing about customer service, as far as I can tell.

Great carpet and great installation!! Wonderful to work with! Highly recommend!! Recommend…read moreMcCann to anyone looking for quality carpet, great customer service and great installation!!

From the owner: Tile • Wood • Carpet • LVP • Rugs • Window Treatments • Design…read more

The ~4 day project took 31 days from start to finish. The company and their flooring installer…read moreNathan Albrecht were disrespectful and unreliable by regularly showing up late, on multiple occasions hours late, and majority of the time not even giving notice that they would be late. The first attempt at replacing a stairway ended with stairs differing in height by over 2 inches, causing rework and delay. Flooring materials had to be reordered twice, causing delay. In my opinion I was overcharged for any additional work that was performed. The ~4 day project took 31 days to complete. Not even months post project completion and the project began falling apart. In the first few months post completion I had 6 pieces of new stair nosing become detached from the stairs. Areas where caulk was used are starting to separate so gaps are visible, and there is an area of floor bubbling. Even when the project is complete, the disaster continues. Total Concept & Design's project Nathan Albrecht performed is falling apart just months after completion. Rather than being happy and content with the project, I'm just thinking when is the next stair nose going to fall off? Will someone get injured?

From the owner: Kitchen, Bathroom design and remodel. Affordable to high-end flooring of all types, cabinets,…read morecountertops, Marvin Windows and much more. Professional installation. We will coordinate your entire project. New home design and construction.