Lovely place, wonderful people, great service. The humidor is huge and well-maintained - and there is a very nice cigar lady who can make recommendations if you need a cigar to match your mood. The bartender is also a friendly guy. The space is modern and clean. So, the vibe was very positive during our visit. No clue why anyone would leave a negative review - we will certainly be back. read more

Usually cigar bars provide an elevated experience and thus one is the opposite of that! Absolutely horrible place to visit if you're looking to enjoy a nice relaxing evening at a cigar bar. Stay far away. The staff, the owner, the way they treat people. They create an oddly hostile and uninviting atmosphere where you are watched and treated as though you might be a threat or there to do something other than have a good night out with friends. Mind you we were all dressed nice and frequent cigar bars often. The staff will literally follow you into the bathroom and then open the door several more times to look in. They "cut you off" after one drink (no joke), they will refuse you water if you're a person who is not drinking (they require you to buy a drink or cigar if you want water even if you're whole group already spent money on drinks and cigars). Weird. Most bizarre and awful experience ever at a cigar bar. We were there to have a good night and spend money at their establishment and all they could do was give us reasons to leave. ZERO STARS! read more

The atmosphere was on point. The service my brother and I received was unmatched. Very great customer service and very knowledgeable staff. We are definitely coming back before we leave town. read more

24th Street Cigar Lounge - The Plasencia 151 - Cigar Bars Near Me - Phoenix, Arizona

Very cool cigar lounge on 24th Street & Osborn. I've visited this place a couple of times with small groups and we've always had a great experience. The indoor lounge area is spacious and has very comfy chairs. The outdoor area is perfect when the weather permits, it's shady and breezy. They have a full bar with all the favorites. The humidor is nicely stocked, they have staff available if you need an assist picking something out. Service is excellent even when they're busy, they check on you often and change out ashtrays as needed. Parking is a little tight but we never have a problem finding a spot. All in all a great experience, I'd recommend this spot if you're looking for somewhere cool to hang out. I'm looking forward to my next visit. read more

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Great selection in cigars and drinks. Extremely kind staff with a ton of knowledge. Nice space, tons of tvs for games. Will be back! read more

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This was the worst cigar lounge in arizona and it's not close. they followed us around the entire time, told us to be quieter, cut us off after 1 drink and it was over priced read more

One of my favorite cigar bars in Phoenix. George and all of his staff are very welcoming and knowledgeable. Great prices on cigars and the chess tables are a nice touch. read more

24th Street Cigar Lounge - Bar area - Cigar Bars Near Me - Phoenix, Arizona

Server is cute and knowledgeable. Managers? Bless there heart. I don't really agree with their policy of no outside cigars, Even if bought at this store.. If you want my repeat business, let me smoke what I've bought off of you. read more

Fun atmosphere, outside patio. Knowledgeable and friendly staff. Drinks are a little pricey for what it is but a really nice place. Games out back for fun. TVs inside. We will definitely be back read more

24th Street Cigar Lounge - Cigar Bars Near Me - Phoenix, Arizona

I came for the cigars and stayed for the service. From the moment you walk into the sleek yet comfortable lounge you're going to be greeted by what is arguably the friendliest staff in the business. I've been coming here for a few weeks and they've already made me feel like family. The humidor is well stocked but will likely feature even more selections later on and they have a solid spirit collection including draft beers and wine. One of the highlights behind the bar would definitely be their Old Fashioned. Another must see is their one of a kind "butler" that is perfect for cutting and lighting your cigar. The seating areas include the main area with brand new chairs and couches, an island with high chairs and the bar of course. You'll also be hard pressed to not have a great view of one of their many big screen TVs Whether you're a first timer or a cigar aficionado, you'll quickly find that 24th St Cigar Lounge will be your go to spot to light up a stick and wet your whistle. 24th St. Cigar Lounge: where you're only a stranger once read more

24th Street Cigar Lounge - Old Fashioned at the bar - Cigar Bars Near Me - Phoenix, Arizona

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Would HIGHLY recommend to NOT I repeat DO NOT patronize this business. I live downtown and usually go to Fox, Trevor's, Castros, Zeal Cigars, Ambassador, or Fine Ash. All of those places are amazing! This place, NO. To start with the ventilation there is nonexistent. When I first pulled up, I could smell the smoke outside the building. Not a big deal for me, as I still wanted to see what this place was about as it was my first time coming here. I walked in, went inside the humid door, and was followed around the whole time. As an avid cigar smoker, I've never experienced someone following me around the humidor, ever. Most of the cigars are anywhere from $12 being the bare minimum of the low end to $35 and up. Extremely expensive for Arizona (more like California prices), but I always want to support Brick and mortars especially those that are new. So I bought a $25 dollar El Septimo. When I exited the humidor, the woman that followed me around exited as well and walked to the counter so I can pay and get me a cup of water. The price came up to about $30 which I didn't think much of it. I just thought it was something to do with tobacco tax even though I thought like wow that's kinda high but after leaving in California, I thought whatever I'm just happy to support a B&M. When I sat down, I just happened to look at my receipt and I was unknowingly charged $5.00 for water. Anywhere else you ask for water or in this case, soda water out the gun it's no charge whatsoever. So when I called the manager over to provide an answer to this, she tried to justify this ridiculous charge by making it seem like water was from Lake Minnetonka and blessed by the Pope himself, and told me that every place charges for water out the tap. NEVER in my natural experience of life had that EVER been true. So I told her that it's not the fact that is not true, it's the fact I was charged for it and wasn't told that it would be $5.00. When if I were given the option I'd obviously pay the $1.00 more and just get a beer. I asked her if she could rectify this and she said no but would talk to the owner. As I'm sitting there me and a couple of first timers as well from out of town visiting from Chicago were also flabbergasted that someone would ever charge for a glass of water. Here's where it gets interesting, the owner came out (Arabian fella, I believe he said his name was George) with a bag of candy and approached the two guys. I was speaking to from Chicago offering some Halloween candy as a consolation for being charged five dollars for water. Of course he was very condescending saying that, the guys looked at him like he was crazy and said no, we're good. I immediately told him that I am the man with this issue he came to offer me some candy. I said no let's talk about this $5 dollar glass of water you're charging me. When he said what about it, I mentioned to him that this is unreasonable to unknowingly charge someone for something but then also charge $5 for a glass of water that's ridiculous. He has prices for everything else posted everywhere, but there is nothing describing anything of $5 for some basic water. When I asked him is there anything he can do? He can take the water back and take it off of my receipt and he said he wasn't going to do anything to rectify. I told him that isn't good business, charging for tap water and not telling anyone but also not willing to be understanding is horrible for business. He didn't care and when I told him as an avid cigar smoker I'd make sure he doesn't receive business again. He told me that's fine, I have great business. Which in fact he doesn't, if he's charging $5.00 for water and not to mention his cigars are very expensive compared to all the other brick and mortars that I've mentioned above. I honestly saw the prices of the cigars being high but I said hey, it's a brick and mortar let me patronize and support. BUT NEEEVER again this place! The two guys I was speaking to from Chicago, you know the ones that were also new patrons here too? Yeah they were floored with this negative interaction coming from the owner and the manager. I was literally writing this there while I was about to leave then about 10 to 15 minutes in, the woman manager came back to apologize and said is there anything she can do? By that point I was just done. So I told her just do whatever you think you can to salvage this. She brought me a beer, and the owner, "George" came over and said, "do you like your beer?" I just gave dude a head nod shook his hand and left it at that. So you've been WARNED brothers of the leaf and sisters of the leaf. I'd advise you to take your business where it's wanted versus coming to this place. With her being a plethora of great cigar owners and businesses out here in Phoenix, you definitely have more options than settling for this place. read more

Excellent service, well stocked humidor and drinks! Upscale, classy and clean smoking lounge with comfortable seating and plenty of room for my wheelchair. The owner and staff are very pleasant and always checking to make sure everyone is happy. Couldn't ask for a nicer lounge. read more

24th Street Cigar Lounge - Wife enjoys the non-smokey atmosphere and the Moscow Mules - Cigar Bars Near Me - Phoenix, Arizona

Great drinks and ambience, the service is top notch!! Tried my first cigar with great guidance and recommendation from the owner. Drinks are AMAZING!!! Bartender is super friendly and has great chat. TV's everywhere, elevated cool atmosphere and very comfortable chairs! Can't wait to come back! read more

24th Street Cigar Lounge - Cigar Bars Near Me - Phoenix, Arizona

Visiting cigar lounges is a passion/hobby of mine. This lounge is up there with the best of them. Great selection, really good service and knowledgeable insight on cigars and drinks. This place has great music playing and a lot of TV's for entertainment purposes. All the seating is relatively new and comfortable. The humidor is a big size with a lot of selection with very fair pricing. This place has a bar with drinks and full service weighted on at your seat. For the cigar lover or casual cigar smoker that enjoys a good ambiance, this is a must try. You will not be disappointed. read more

Great cigars selection , well conditioned and great service friendly staff must visit.

Stopped by on my way back home to L.A from Spring Training. Outstanding laid back cigar lounge with a superb Old Fashioned. I would definitely recommend. Nice selection of cigars and drinks. The bartender was really friendly and the service was great. read more

Excellent service and great attention to details on alcohol drinks and very fluent in cigars.

Quaint place. Owner was a bit over zealous putting of me putting my drink on a coaster when I accidentally placed it on the table. Really ? It's a cigar lounge and you're worried about your furniture??? Not a friendly atmosphere. We left and went to another lounge where we spent $500 that nite on more cigars and a bottle wine and felt our business was appreciated. read more

If you're looking for the perfect spot to unwind and enjoy a premium cigar, look no further than 24th St Cigar Lounge. From the moment I walked in, I was enveloped in an atmosphere of sophistication and relaxation. The dim lighting, plush leather chairs, and rich wood decor create a cozy yet upscale ambience that is simply unbeatable. The selection of cigars is impressive, catering to both seasoned aficionados and newcomers alike. I was particularly impressed with the knowledgeable staff who guided me through their extensive inventory, helping me find the perfect cigar to suit my taste. But the experience doesn't stop there. 24th St Cigar Lounge also boasts an excellent drink menu. Whether you're in the mood for a classic whiskey or a finely crafted cocktail, their drinks perfectly complement the cigars. The bartender, Jess, deserves a special mention. Her expertise and friendly demeanor made my evening even more enjoyable. She not only mixed fantastic drinks but also recommended a pairing that enhanced the flavors of my cigar. Overall, 24th St Cigar Lounge is a gem. Great ambience, top-notch cigars, exquisite drinks, and a fantastic bartender--what more could you ask for? This place is a must-visit for any cigar lover. I'll definitely be back! read more

This farther daughter duo was not only entertaining to speak with ... they had amazing customer service ! Definitely will be back!

This place is amazing!!! I threw my birthday party here and the staff was beyond helpful and considerate. The ambiance here is so laidback and relaxing. They have a vast selection of cigars and a full bar. George and Jessie were absolutely awesome, so accommodating and the rest of the staff on were fabulous as well. If youre even just thinking about trying to go here, just go!!! Its completely worth it and I will be back!! They allow you to bring outside food in, its just such a great vibe all around. Their patio is absolutely adorable too, they have games and tvs, and beautiful patio furniture. Thank you guys so much for everything!!! read more