Absolutely love this lounge, by far the best in the west valley. Customer service is always on point, prices are solid, and the atmosphere is very chill and relaxing. My only complaint is they aren't closer to where I live lol! read more

I've stopped here a few times for cigars but never actually sat and smoked. Super chill vibes and lots of comfortable seating. They have beer and wine but no booze. That was a bit of a disappointment but over all it was fine. Everyone I met was friendly and easy to talk to. I will be back. read more

Always a wonderful experience here. Amazing selection even more amazing staff. Jared helped me out and was even able to find a specific brand I was looking for. Will always return. read more

What an amazing selection of cigars. My Buddy and I have been coming here for years and it's not unusual to be met at the door by Josh who directs us to chairs and beers coming up. Josh will offer Cigars brand by his recommendation based on our likes and the place is a fun, relaxing, entertaining and enjoyable way to spend an afternoon. read more

Love this place! Best cigar collection ever! Staff is very friendly and professional! Especially Josh! He is the best!

Love this place! Always great service and incredible cigar selection! And Josh is just the BEST!!

Simply another fantastic day at ambassador cigars on bell Road, both of their locations are fantastic but this one has the most amazing customer service. Very knowledgeable staff very clean establishment unbelievable inventory of cigars many of them aged to perfection. Absolutely my go to spot for cigars in Arizona. Be certain to stick around at the bar and enjoy a beer or glass of wine while watching sports on TV. Always other cigar aficionados willing to chat about cigars sports even politics if that's your thing. Run, don't walk to this amazing cigar shop. Be certain to ask for Kris or any member of the staff that's working. They're all fantastic and will answer all of your questions and assist you in finding just the right stick. Thank me later! read more

This is a really great place. The red brick walls, yellow Edison lightbulbs, and leather chairs provides a classic old time feel. They have really good selection of cigars, and the service is top notch, especially from Jared who plays the part as an old-time bar tender with the vest and the Dali style mustache. The only downside it that the only serve beer and wine and I prefer whiskey with my cigars, but the place is so great that I consider that a small tradeoff for something so unique and enjoyable. Beer it is then! I often come here with a few guy friends, but I also don't mind coming here alone to escape the estrogen that dominates my household of females. read more

A great selection and a great team. If you are looking for the best cigars in the valley this is the place to go. Definitely my go to spot. read more

Came here for the FULL bar, it's not. Beer and wine only. Great cigar selection, and lots of seating. Service was great, but get some liquor. I want some scotch or bourbon. read more

These guys were amazing great atmosphere very well stocked in every possible desire you might have. David was an absolute help in every way very knowledgeable and steered us in the right direction. Will be back for sure! read more

Outstanding! Great atmosphere, fantastic cigar selection, and an amazing staff, not to mention Vartan himself! Visiting Phoenix, Ambassador Fine Cigars (either location), you do not want to pass up! A high thank you to Vartan, Jared, Christopher, Devon, Drew, and Josh! A cigar lounge home away from home (Tobacco Grove -Maple Grove, MN)! Thank you for a fantastic experience!! read more

I like this place a lot for its selection, knowledgeable and friendly staff and the atmosphere. Usually I pick up what I need and leave but several times a buddy and I have met there to smoke, talk football, politics, etc. and we always want to stay a bit longer than time allows. Staff will advise you and lead you if you are unfamiliar with the layout of the humidor, just answer a few questions if you want or just leave you be if they've seen you a few times and know you. The selection is full of things you've smoked before - all classical types and things you've probably wanted to try in all sizes. Don't be shy if you have a need as they are well trained to help you feel at home. read more

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Employee disrespectful and used foul language when we weren't doing anything wrong and threatened to call the cops.

I'm a long haul truck driver Delivering next door. Stopped in the evening I'm so glad I did. Friendly staff Knowledgeable. I had a Arturo Fuente cigar with a ballast point sculpin IPA This is great read more

Ambassador Fine Cigars - Arturo forte cigar with a ballistic point, sculpin IPA - Tobacco Shops Near Me - Peoria, Arizona

Just on selection alone they get 5 stars. The good service, friendly employees and comfortable couches are gravy. They provided me with a good selection to enjoy at the vacation rental. Shout out! read more

Ambassador Fine Cigars - EP carillo Allegence and a cocktail by the pool courtesy of ambassador cigars - Tobacco Shops Near Me - Peoria, Arizona

Amazing as always! Jared helped us restock our humidor with suggestions based off our likes and then grabbed a beer and relaxed in the lounge. Thank you! read more

Ambassador Fine Cigars - Tobacco Shops Near Me - Peoria, Arizona

First time checking out a B&M after a few months of diving head first into the cigar world. The staff (Jared and GM Devin) were amazing. Helped me greatly with expert knowledge and experience. I'm only saddened because I'm just passing through and don't have such a place in Virginia. Well done and thank you!! I'll be back. read more

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This place is awesome. I originally went on a recommendation from several friends and I'm glad I did. The Humidor is huge and fully stocked with all the classics, plus some exotics. The staff is very friendly and made some excellent recommendations which I took advantage of and enjoyed very much. The lounge itself is large and very comfortable. And its very close to a bunch of great restaurants so it makes for a great stop after a nice dinner. I've already recommended it to many of my friends and I will be returning very soon. read more

Ambassador Fine Cigars - Corner table in the lounge by the bar with a My Father's Flor De Las Antillas toro. - Tobacco Shops Near Me - Peoria, Arizona

Well stocked selection, very knowledgeable staff, great atmosphere. Im new to cigars and the crew at Ambassador has been very helpful in recommending new selections. read more

Jordan is the man he pointed me in the right direction of a really good cigar when I was having trouble deciding.

Love this place especially in the hot summer months. Nice place to go just hang out and watch the game with other guys. Sometimes I like to go and just read my book and enjoy a good cigar. read more

My fiancé and I went in last night to pick up a few cigars for our upcoming wedding. We were helped by a young man (my receipt says Jared) who was amazing. He was able to guide us in choosing our cigars, and made us feel comfortable in a setting we weren't too familiar with (we smoke cigars only on occasion). Thanks to you, Jared (?) we will be back next week to purchase more and relax in the lounge. read more

Ambassador Fine Cigars - Tobacco Shops Near Me - Peoria, Arizona

Thank You ... I just wanted to say thanks again ... i am a fan ?? but the yelp thing made me use 42 characters ... let me see hmmm ... 1 one ROSE Guitar Linkedin read more

Ambassador Fine Cigars - Thank You . - Tobacco Shops Near Me - Peoria, Arizona

This one of the best places in the valley to enjoy cigars. The staff is very knowledgeable and excellent customer service. I highly recommend going here. read more

6/29/24 First 2 times I was in the Bell Rd. store I had a great experience. 6/29 I received a $15 cigar oozing tar. I brought it to their attention and got the "Oh well, that happens sometimes" I filled out their email survey they sent me.... and have not heard back. "Oh well", I guess I probably won't be going back. read more

Very nice and clean shop. People were very helpful and pleasant. Great assortment of cigars. Great place to sit have a cigar and relax with a drink read more

By far my favorite place to take a load off in AZ. Great people, fair prices and cold beer. 11/10. read more

Ambassador Fine Cigars - a hand holding a cigar - Tobacco Shops Near Me - Peoria, Arizona

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This is my go to place when I need a moment! Josh (Monday, Wednesday, Friday Josh) always makes sure I have the best experience, best cigar, best wine, best customer service! I wish more were as attentive as he is, it would make for a better opportunity for repeat customers! I enjoy this location a lot! read more

Ambassador Fine Cigars - This is my go to place when I need a moment!! - Tobacco Shops Near Me - Peoria, Arizona

Truly one of the finest cigar lounges I've ever frequented (but it is my favorite). Vartan is a gentleman and the quintessential 'ambassador' of this warm and welcoming establishment. I've had a number of excellent sit n smokes (sip n smokes too), and no matter how much time passes between visits, I'm always made to feel like I'm a valued member. Since I'm also from out of town, this is my go-to place for ordering "on-line" sticks. Great value, excellent products. F*I*V*E S*T*A*R*S!!! read more

A seriously awesome place to fine the best cigars around, a phenomenal lounge to smoke in, and the hughest rated bathroom of any cigar lounge in Az. Yes,I rate them. read more

Ambassador Fine Cigars - Stogie Madness 2023 trip with the boyz from Sacramento, Ca. - Tobacco Shops Near Me - Peoria, Arizona

Beautiful, welcoming and relaxing atmosphere. Awesome selection of cigars and beers/wines. What an amazing find in this area. read more

Ambassador Fine Cigars - an ashtray and a glass of beer - Tobacco Shops Near Me - Peoria, Arizona

This is by far the best cigar shop in the southwestern United States. They have a great selection of cigars and great prices. They have a nice clean seating area with DIRECTV. They also have water and soda. read more

Great place to relax meet new friends, they have great staff very helpful and welcoming this will be my hang out Cheers.... read more

Ambassador Fine Cigars - Inside - Tobacco Shops Near Me - Peoria, Arizona

I absolutely love this lounge. The staff make all the difference. Jared, Adam, and Carl (just to name a few) all make my experience a great one every time I come in. The cigar selection is great, the place is always clean, and the overall design of the lounge is aesthetically pleasing. 9/10 read more

I have my 2 cigar lounges I normally go to, but they are located pretty damn far away from my house. Ambassador is right in the middle. Not too far from my house, and close to the 101 freeway and Bell Rd. I had stopped in here a few times prior and purchased some cigars to smoke at home. I decided to pick up my buddy and head on down here to actually enjoy a cigar in their lounge. First of all, the service here is impeccable! Every time I have been in here, they have almost been "overly" friendly in helping out. They ask what you are looking for, provide recommendations and even have a "log book" of what you purchase (if you want to provide them your info, they will keep track of your purchases you have made here, so if you liked/didn't like something, they will steer you in the right direction). Their humidor is great! Tons and tons of cigars. I have never seen so many different varieties of Padron and My Father Cigars in my life. Most places will have a good selection of name brands, but may only have one or two sizes of that particular brand. Here, they have every single size imaginable of mostly every brand they carry. I went with a My Father La Opulencia for my smoke of the day. Prices are fair. Not the cheapest in town, but not gouging, either. Paid the man my money, they cut your cigar for you and light it and hand it over. Great service! Their lounge is incredibly comfy! They have leather chairs and couches all over the place, as well as a small bar. I ordered a Coke and it was only $2.00. My buddy got some IPA and it was $7.00. Fair prices. They have a couple of TV's on the wall, as well as 2 next to the couches we were sitting on. Remote is on the table so you can throw on whatever you want (DirectTV). What I really LOVED about this lounge is that it is very open and has huge ceilings. The ventilation in here is great and never did I feel hot boxed. Sure, you will still smell like cigar after smoking one, but you wont reek like cigar like at some other lounges, lol. Bathrooms are spotless. Unisex, toilet as well as a separate urinal. Cloth towels to dry your hands on. Fancy! I will definitely be back! It's probably the closest lounge to my house in Surprise, and when I don't want to drive cross town, I could definitely see myself ending up here, more often. Good times and definitely in my top 3 lounges in the Phoenix area! read more

Been coming here for almost a year and I have to say hands down best service in The greater Phoenix area. Staff always makes sure you're taken care of and enjoying your experience. Very experienced and knowledgeable not like other surrounding lounges that are just trying to sell their premium cigars. Their selection is very wide, ventilation is top notch, and they are very friendly. Love coming to this place. read more

Ambassador Fine Cigars - shelves of cigars in a store - Tobacco Shops Near Me - Peoria, Arizona

I'm incredibly biased towards this establishment, as it's the first lounge I started going to when I picked up cigar smoking. Great selection, great people. read more

Pulled this pack from a bin that said $20 and was charged $25 with no explanation. Completely unprofessional, it was their error if there was one and they should have taken the loss. read more

Ambassador Fine Cigars - This package was in a bin that was marked $20 and I was charged $25. - Tobacco Shops Near Me - Peoria, Arizona

I particularly like Java Maduro by Drew & RP but no one carries them except Ambassador and they are most competitively priced compared to online stores. This is a very nice place to visit and the staff is tremendously helpful. Like Arnold said, "I'll be back!" Since it is in a large shopping complex, I found it a tad difficult to find at first. Next time, heading east on Bell Rd, turn right on 75th. Ave (McDonalds is on this corner). Head south just a short distance and turn right into the shopping center just behind Nordstrom's Rack the look to your left next to the shoe store. read more