We had a great date night here hookah was good and beer. The food was amazing so don't pass it up try the Philly. The staff was very welcoming and had good music playing that matches the vibes paired with some heaters outside and cute lights read more

Mayan Hookah lounge - Hookah - Hookah Bars Near Me - Phoenix, Arizona

Our first several visits to Mayan Hookah Lounge were honestly great. The service was attentive, the food was good, and we appreciated being able to choose the music, which made the atmosphere enjoyable. That's why we kept coming back, we visited over 20 times because we genuinely liked the place. Unfortunately, over time the experience changed. As the staff changed, so did the level of customer service. The consistency just wasn't there. Some visits were enjoyable, while others felt disorganized, and the staff sometimes came across as argumentative rather than customer-focused. The visit that ended it for us involved a new server who insisted we leave a credit card to keep on file. In more than 20 previous visits, we had never once been asked to do that. We politely explained that this had never been the policy during any of our prior visits and declined. After that conversation, the server essentially stopped serving us. She ignored our table, relied on other employees to assist us, and even made us wait to pay because she refused to help. It made us feel unwelcome and as though our business no longer mattered. We understand that businesses can update their policies, but those changes should be communicated respectfully and enforced consistently. If the policy had truly changed, a simple explanation would have gone a long way. Instead, we were treated differently because we asked questions. It's unfortunate because we really enjoyed this place in the beginning. However, one negative experience can outweigh many positive ones, especially when it leaves you feeling unwelcome. We won't be returning, and we hope management takes customer service and consistency seriously so future guests have a better experience. read more

Mayan Hookah lounge - Us enjoying a more positive visit at Mayan - Hookah Bars Near Me - Phoenix, Arizona

The owner is a sweetheart, very professional and accommodating! My server was absolutely amazing, the hookah was great and the drinks were awesome. I didn't try the food on my first visit however the ambiance and atmosphere was very chill/pleasant. I was treated as a customer should be treated and as if they appreciated my business. read more

Hookah lounges haven't really been my thing since living in Egypt 20+ years ago, but my friend wanted to go when we passed by. Very cozy place and intimate settings. Very peaceful. Friendly and informative service. Very chill and comfortable place to spend an hour or two with friends. It brought back a lot of memories and was fun! Excellent place in a nice location. read more

Best hookah in downtown phoenix friendly staff amazing food great hookah check the out when in phoenix

What a dope spot. Everything was clean, view of the city was beautiful, hookah price point was good but the best part for us was the service from the beautiful Nay. Thank you for welcoming us and being such a great host. Y'all do need to do a little work on the cocktail list especially for the price point but I know that comes with time. read more

Our first time coming. We waited 10-15 min before we got water. It took us 40 min to get our drinks and hooka...all of our drinks taste watered down and my tequila sunrise taste like sunrise but no tequila-_- DJ played songs from YouTube so you're listening to commercials a lot which is different .... The owners were sitting right next to us smoking hookah and we ask them to hit our hooka cause it was super harsh. They hit it and agreed and asked for them to get us a new one. At this point it's 1am and we are ready to go. It's been an hour and we barely got our drinks which are nasty. And a hookah that's harsh and doesn't hit. They also add a mandatory service fee. So we were forced to pay 7$ for "service" we didn't receive. Why should I be forced to pay $7 when it took 40 min to get drinks....50$ for two drinks and 2 Kirkland water bottles.....the drinks weren't touched and even after talking to the owners and expressing how bad the drinks were they didn't take them off the bill...the worst hookah lounge I have been to. Nice ambiance Wouldn't recommend. read more

Mayan Hookah lounge - My tequila sunrise which is 95% juice :( and cosmo thats taste like water - Hookah Bars Near Me - Phoenix, Arizona

Ive been here twice the first time the music was playing, the hookah was decent, and staff were friendly. This past Sunday I took some friends and the hookah was burning hot it had no flavor just straight tobacco, the guy serving us had a rbf from hell and there wasn't any food. read more

We visited this place for the first time. It was almost completely empty when we walked in, but they immediately state, "There's going to be a big event tonight, so it's going to be super busy." I asked if they can still seat us anyways, as there's only 2 of us, and the event doesn't start for an hour. They seat us, and we order. We waited 40 minutes for the hookah to come out, and it was so harsh. The waitress barely came by to check on us, and we had to ask about our hookah 3 times before it even came. Then comes the bill. All the items are upcharged from the menu price by $2-$3. I guess they just charge whatever they feel. Additionally, a Jack and Coke costs $17.98!!! Ridiculously overpriced drinks. There's also a mandatory service charge on all party sizes, even for a table of 2. They must've added this because they know their service is terrible. By the way, we were there for 2 hours, and no one showed up for the event, so I'm not sure why they had an attitude when we walked in. You're better off going to Samsara. read more

I love Mo he gorgeous and he was very sweet to me and the group I was with. I got here early and they let me play music

Beautiful outdoor patio. Great ambiance. They have a menu that has signature hookah flavors which I thought was great. Alcohol will be served starting Jan 15 and I gotta say, the hookah price here is high. Even if I have a great smoke, I'm not sure I'll be returning I also didn't feel welcomed at first. when my hookah was served he just placed it on the table and didn't even hand me the hose or start the hookah for me. He didn't even ask me if I wanted something to drink and the only thing in the menu is tea or coffee. However once I was invited to a table with a bunch of pretty girls, the same waiter became more attentive. Lucky me. The hookah is also very ala carte $6 for a disposable hose is wild. BYOH bring your own hose. Not to be confused with hoes. The food here is delicious. I'm a fan! Again very beautiful place but the price point is too steep for a smoke that last hour. read more

Mayan Hookah lounge - Menu - Hookah Bars Near Me - Phoenix, Arizona

I was visiting Phoenix for one day, and looked to have a hookah at relaxed place and I found it. Great hookah/argeela with mint tea (no loud music). read more

Thank you, Mayan and the staff, for holding the Yalda celebration with D.J Tapesh. This is a great place to hold Birthday parties, Anniversary, or any other occasion celebration. I do appericiate hard working staff and friendy environment. read more

We came back here tonight hoping for a better experience than the last time, we paid a $15 cover charge per person. Instead, we were told to leave without any explanation AFTER THEY CHARGED US COVER, and the owner wouldn't even speak to us directly. A server told us we were not allowed to stay because we left a negative review in the past. This was disappointing and unprofessional. Everyone should be allowed to voice their experience, good or bad, without being punished for it. I was excited to give this place another chance, again tonight but instead I was asked to leave without a real explanation, even after paying to get in. What's funny to me is how they hype up this place, a regular degular hookah lounge is not worth all the hype. read more

so happy i came across this place. it just open and you can tell this location will be a vibe. there is a small indoor seating. a large outdoor seating with heaters, tvs, lights and music. the hookah is smooth and and classy. i ordered tea and even the glassware is nice. they have food as well. the people here are very nice and welcoming. cant wait to come back in the summer. they also have games you can play while chilling. they played r&b, hip hop and rap. they dont sell alcohol yet but said they will be in the future. read more

Mayan Hookah lounge - outside - Hookah Bars Near Me - Phoenix, Arizona

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Amazing hookah cool chill vibe lounge. I like that they have a big variety of hookah flavors, along with accessories had the ice tip tip when u order! read more

First timer! Outdoor patio vibes are real cozy! Tried the wings and fries which were really good! They do come around and switch out the coals on the hookah which I thought was a good idea10/10. read more

Mayan Hookah lounge - Hookah Bars Near Me - Phoenix, Arizona

Great hookah lounge! The hookah is perfect. They really know how to pack a great head. Food is great as well. Very large location with plenty of seating indoor and outdoor. Service was fantastic. Definitely recommend this spot if you're looking for a chill hookah lounge with great food, service and hookah. read more

Mayan Hookah lounge - Mayan hookah - Hookah Bars Near Me - Phoenix, Arizona

I had a blast today! They threw an afrobeats even followed by salsa night so much fun.

Good service and friendly I would recommend this place the food was good lots of options for the flavors

Nay was the best server EVER! She gave the best recommendations and attended to us so well! She changed my life with the wing flavor option! Def will be back to see her! Vibes here were nice and chill, everything clean and the wings were delicious! read more

Best hookah lounge I've been to in a while. The inside is cozy vibes. The music was great and Customer service AMAZING! And most importantly, the hookah was bussin (that means really good lol). This is definitely my new hookah spot. A great place to chill and vibe with friends or solo. I highly recommend Mayan Hookah Lounge. 10/10. read more

Great for a chill night. Love to get hookah and tea here. It's not as ragey as some of the other hookah lounges which I like, it's great place to just chill and enjoy yourself. read more

love Mayan hookah lounge. very cozy and welcoming, and hookah hits every time. Definitely recommend this spot to everyone who smokes hookah.

It was the worst restaurant experience I've ever had, with terrible food and service.

10/10 customer service ! I was greeted coming in , nice and clean outside and inside ! Great environment! Good music . Super friendly and nice I'm not from here I'm visiting from Vegas and I will come back everytime and recommend to others keep up the great hospitality.. S/O TO THE BOSS this place is very organized and workers know what they are doing and sweet . read more

Mayan Hookah lounge - Perfect ! Flavor 10/10 - Hookah Bars Near Me - Phoenix, Arizona

Service is horrible. They charge a lot for the hookah and food was cold after coming out the kitchen

Sadly hookah burns fast and the service is not great unfortunately. Wouldn't recommend to anyone

Food Was amazing, the music choice was a great fit, service was great they made sure I was in good hands the whole time. Also, the server's was amazing thank you Sean & the team !!!!! read more

Mary was an amazing server! Very professional and kind, would come back just for her alone! The vibe is great too + they have the option of adding milk to your hookah instead of water and that's cool cause not a lot of places offer that! The fact she even gave our party the option to do that was wonderful! read more

Amazing hookah, great service provided, Would definitely recommend to others. The mango flavor is to die for.