Great experience. Hired them to move office furniture from one site to another. Lewis, Scott, and…read moreJoe arrived on time, worked quickly but carefully, and they were all polite and professional.

I had the BEST experience with these guys today! Kind, courteous, and FAST! I had some very heavy,…read morebulky furniture, and they managed to make it look like they were having fun moving it (I would NOT have been able to put on that cheerful of a demeanor, had I performed the task myself!!). And they treated my cheap particleboard pieces like valuable antiques. Worth every penny. I hope this is my last move for a long while - but if that changes, I know exactly who to call! :D

Demetrius and Chris were efficient in moving my office to two different locations. The care they…read moretook in wrapping furniture, paintings, and various objects was beyond what was expected. The pricing was fair and honest. From the initial phone call to the end, they made this a pleasant experience. Not one thing was broken! Great quality and value as well as reliability!

One of the worst experiences I've ever had with a moving company…read more We hired this company after a flood to pack up our belongings so repairs could be done and then move everything back in. We paid a very large amount for this service and also paid extra for their insurance coverage specifically to protect our valuables. During the packing process, they broke several items worth thousands of dollars. When we filed a claim, instead of taking responsibility or honoring the insurance we paid for, the owner was rude, dismissive, and outright hostile. We were essentially told "too bad, you should've packed it yourself," and "if you didn't want it broken, you shouldn't have hired us." That is completely unacceptable, especially from a business that charges for professional packing and insurance. Not only did they fail to protect our belongings, but they also refused to fairly address the damage and spoke to us in a shockingly unprofessional and offensive way. We trusted them during an already stressful time after a flood, and they made the situation much worse. I strongly warn others: do not use this company if you care about your property or expect basic professionalism and accountability. Paying extra for their insurance meant nothing, and the way we were treated afterward was insulting and outrageous.

Efficient, nice, and hard working. I would have preferred my boxes be put in the correct room that…read morethey were labeled as, but I was on the sending end and my fiancé on the receiving end so that wasn't entirely their fault. Everything else was great!

The initial customer service was great. They sent 1 male and 1 female to move our house. We were…read morequoted $650 for 3 hours and they were to arrive at 10am. They showed up at 10:05am and took 2 breaks before 11:30am. My husband assisted with the move to speed them along and they unloaded everything at the new house at 12:55pm. They charged us an extra $100 dollars because they said that the 3 hour window counts for 30 minutes of travel, yet we still completed the entire move within 3 hours with my help and multiple breaks by them.

Rockstars. Professional and efficient. Absolutely would use them again…read more Everything from scheduling to moving was seamless and white glove. Moving can be arduous and everyone at Soft Touch helps to ease that burden. Especially Monica the service manager. Thank you!!

We hired Soft Touch Moving in June 2025 to pack, move, and store our belongings in their…read more"climate-controlled" facility for four months while our new home was being built. About 4 hours into the re-delivery of our belongings by their crew, we discovered that much of our furniture and personal property which had already brought into our new home appeared to be covered in mold. The contamination affected our brand-new home and required professional remediation. As a result, we were displaced and forced to live in a hotel for 50 nights while the issue was addressed. The owner, John Craft, acknowledged to us that our belongings had gotten wet and remained on their moving trucks for a period of time during the hot and humid month of June. Despite assurances from the company's insurance carrier, we have received very little communication or resolution. More than seven months later, we still do not have our belongings and have had to retain legal counsel to pursue claims against both Soft Touch Moving and the insurance company. This experience has been incredibly disruptive to our lives. Based on our experience, we would strongly caution others before trusting this company with their belongings.

My experience this time was so terrible that I can't stress enough to go with a different company…read more Ann, the office manager was EXTREMELY rude and unprofessional. I have her voicemail and would attach it here if reviews permitted that. I was told that I would receive a phone call prior to the movers arriving. I waited this morning and didn't receive one. Then I called was informed that the movers were there waiting for 45 minutes and that I was responsible for paying for that time they waited because someone wrote my phone number incorrectly. When I called, Ann said "normal people" would be where they are supposed to be. They decided to have three movers and NEVER informed me. They moved the same stuff from my old house to the storage with 2 movers. Costing me $77 more per hour more than anticipated. I didn't authorize an additional mover. The owner came to my house last time to give me a quote and left his business card. I have misplaced it (while moving) and Ann refuses to give me his contact info.

I'm not among those who are confused about Two Guys & A Truck vs. Two Men and a Truck. Two Men are…read moretruly terrible. I've had several good experiences with Two Guys but have been disappointed by my recent move with them. It was a two-day move: packing and loading on the first day and loading and delivering on the second day. They failed to tell me they were going to drop off a load at the new house on the second day before coming to the old house to finish loading and delivering, so they were at the new house with a truckful and no way to get in while I was waiting for them at the old house. That threw off the rest of the day. But worse, as I unpack wardrobe boxes now, I see that - despite my specific request at the outset that they NOT put extra items in the bottoms of the wardrobes - that's exactly what they did: crammed all kinds of unrelated stuff in the bottoms. Difficult to fish out, everything is wrinkled and disheveled, and I'm in chaos trying to sort it. I had booked this move two months in advance and planned down to the last detail, but I guess poor service wins in the end.

Nothing broken, everything well packed, courteous, willing to make last minute changes. Have used…read moretwice.

The three kids who showed up to do our move were friendly and congenial. They wrapped absolutely…read moreeverything in padding. Which was both good and bad. Kept things from breaking, but also added hours onto the job and don't really seam necessary for quite a few objects. Overall, there were no major breakages and our stuff got moved. But this wouldn't be my first choice for movers.

John was very helpful and provided all the information needed. Although we managed to downsize…read moresignificantly and didn't end up using their services, John was very respectful about it. Great experience overall!

I had about 1 week notice to move 3 rooms worth of furniture. John gave me the option of renting a…read moreU-Haul for a discounted rate, so I went with that. Overall I was very happy with the care they took with my furniture and the rate for services. We ended up needing an extra guy the day of and they found a someone to help. Everyone was polite and friendly to work with. Definitely would recommend them! Shoutout to Ethan, Jeremiah, and Joey for providing the muscle!

I had a mixed experience with AMS but the end of the day left me feeling very taken care of. Got a…read morecall saying that my move was delayed to 4/4:30 after having a window of 12-3. Annoying but fine. I check-in at 3 and make sure it's still on track - it is. 4:30 comes and goes and I don't hear anything...a few more calls from me later and they arrive at 6. Sean, the store manager, personally came to my place to make sure the move was on track and helped move items. He was professional and apologetic, noting that it was a day that when it rains, it pours. We all have those. He gave me a discount and kept his cool in a situation where quite frankly, I couldn't. Moving is stressful and he made an even more stressful situation less so. The movers themselves took a little while but as the last move of the day (ended at 10pm) I understand. All in all, AMS did a great job in a pretty crappy spot and I understand their hiccups throughout the day. I personally am giving 3 stars because of the way the situation was resolved in the end. For the (albeit discounted) price and situation I feel like they gave me good work.

My last move with them, I will never financially recover from. My deceased mother's wedding rings…read morewere stolen along with a brand new carpet cleaner and several other higher dollar items. Many of my things were literally shattered. Oh, plus ADHD meds were taken. I filed a police report, but I didn't have enough money to fight them in court, or else I would have!

Honest Don's was great! Showed up on time, got me all moved. They even disassembled and reassembled…read moremy beds! Don even came in under the quote he gave me. Would definitely recommend to anyone looking to move!

Don was very professional. They were on time, they had all of there equipment ready, and they…read moretreated our possessions with care. I really appreciated the conversations we had. He asked questions, explained his process, and answered our questions. We had a washer, a dryer, a canopy king bed, and a very large armoir all in one second story bedroom and they took everything apart and wrapped it in plastic. We were very pleased with the guys hard work. I will recommend them to anybody. Thank you Don and the young men who were with you.