Exceptional customer service. Great prices for large space. Very clean and well maintained. I…read morecertainly would recommend this location.

I recently went looking to rent a storage unit. I wasn't sure what size I needed but your staff…read morewas wonderful help! I got a climate controlled unit and it's great. The price was low and the transaction couldn't have been easier! I recommend them highly!

I couldn't have asked for a better staff member to help me out. She made the process unbelievable…read moreeasy. The facility does a great job with keeping everything working.I will definitely be back next year!!

Rats in our unit. Unit reeked of mold. Lots of chewing on our belongings. Absorbent rates.read more

Hop on over for a welcome home style storage experience! I mean let's face it moving is a pain in…read morethe rear, but the staff are always a great help! I have visited this locations several times and for the immediate area this location has been ther best hidden find! I had the pleasure of meeting Tonya and she was very helpful and had great follow up. She made sure to answer our Qs and give us the best deal possible! The rates are better online, but the service is definitely on point. So grab some boxes and get a move on bc this storage facility is where it's at!

My unit was the worst. I moved in at 9pm so there was nothing I could do about it on move in…read moreday.The light didn't even work. I had hired help so I had to move in. The walls were damaged with all types of holes the overhead is completely gross to look up at all type of webs and nests. Coming in to visit my unit there's always mouse droppings on top of my boxes. Plenty of it too. Finally got everything lined up to move out to somewhere climate controlled. Told the office manager about it she wasn't concerned I'm sure because she already knew they had this issue. I wish I could upload an audio file about the office manager she's something else. Don't do it, they're expensive for nothing at all there are a couple climate controlled on the same main street.

I am not sure why people and AI overview on Google has mixed reviews. This place is past rentable…read more If your storage is outside than you might not have problems. But if you are in the inside you are at a grand loss. I rented 11/9/24 had to go back home to Dallas, was only gone to weeks, upon my return lost all my clothes was in unit H56 I thought it was a racoon. But dead rats in my clothes which where in bags on hangers, they where dead the smell so bad, maggots everywhere Gladys the manager was cleaning it up and could barely stand it. I got the city involved and it has been ongoing. They get good reviews to mask and bury the bad and truthful ones. They sweep up the rat poop so tenants and rental prospects will not know. I found out this has been an ongoing problem since 2019. The insurance will mot cover it. The city of norfolk is still doing their due diligence to make them rectify this infestation and it is. Renting from this place is loosing everything you own even if it's for two week. Gladys is untrustworthy. A smile of deceit. And corporate hides behind unsupported regulations on storages ivhad conversation s with them and they actually brag about it. Hardworking people loosing their valuables. Disgusting and despicable what these people are doing. I have pics from me and the city of norfolk.

This place is great!! I am so happy I found a safe & secure…read moreplace to park my box trucks. Its well lit and clean. Brad Johnson and his boss John was super nice & proffesional. Thank you!!

online rental and was fast and easy to use, and the gentlemen in the office today was very helpful…read moreand informative =)

It's been nothing but satisfying to use the storage unit on Princess Anne rd...Ms Amanda/ Tommy has…read morebeen so nice and helpful at meeting my needs...thank you Ms Amanda, it's been a pleasure to have you to assist me...service has been excellent

We are third timers at the Haygood location and never hesitate when we need a safe place to store…read moreour valuables. We are treated like family and it has been heartfelt each and every time we entrust the facilities. We feel they go above and beyond to assist our every need! We love the good energy in the front office and recommend that this storage facility has earned our trust for the third time! Reasonable prices and thank you so much for the military discount! ~Debra & Carl

I signed a contract for $189 a month last October 2025. Six months later they arbitrarily increased…read moremy rate by 38% to $262 a month. This place is a total bait and switch. Do not rent a storage unit from this people. I feel sorry for the military on deployment that cant do anything except pay it. Absolutely horrible. Othe climate control places around here are much cheaper.

Perfect place for storage - not the cheapest but clean and safe. The office staff is all very…read moreprofessional and on top of things. Very good place to store your belongs.

This place is a scam . Rented unit for $164. The next month it was $181. Now it's $211. That's a…read more$40 difference in 3 months . The unit was filthy and the light doesn't work . I will never rent from here again . Worst ever . ZERO STARS!!!!!

Nice storage building, I was here with a friend picking up furniture for sale.. Nice and spacious…read morewas her unit.. Clean and well groomed and secure units.