Rosanne or Bow Wow's and Whiskers is the best kept secret in Irvine! That is because no pet owner…read morewants to lose her. We have been so fortunate to have Rosanne care for our many cats, including those with medical issues for almost 20 years. As a vet tech. and trained professional, I can trust her advice and know she has the best interest of my animal in mind. Travelling internationally, I have absolute confidence she will turn up, never let me down, care for my cat and home and inform me of any potential issues. She is detailed, conscientious, totally honest and best of all, she actually spends time playing with your pet! A fantastic pet sitter! Laurie, CA

It's hard to put everything we feel about Rosanne into just a few words. She has cared for our…read morefurry cat children for the past 27 years! She's been with us as we suffered the loss of 3 of our babies over the years, and she has become a part of our family in many ways. Our current kitties, Isabella and Mary, are now 17 and 18 years old respectively, and Rosanne has cared for them since they came to us 17 years ago. Whenever we're away, she lives in our home, giving them the comfort and security they need. Knowing she's here when we're not gives us the same sense of comfort and security. Rosanne cares for the girls in every way. As a licensed and caring Vet Technician, we trust her judgement completely. She has advised and guided us in their care so many times over the years. Rosanne is committed to the care of the animals in her charge - she is a true professional, and more importantly, she LOVES all of the furry babies in her care. She also takes cares of our home like it's her own. She's licensed, bonded and insured. But the best part of Rosanne is . . . Rosanne. We absolutely treasure her, and cannot recommend her highly enough! Sincerely, Michael and Judy McLane May 6, 2023 Irvine, CA

Five Stars for Everydog -- A True Lifesaver for Anxious Pups!…read moreIf you have an anxious dog, look no further than Everydog. When we first brought our dog Delilah to daycare, she was a bundle of nerves -- shaking, pacing, and clearly overwhelmed. Dave, Miranda, and the entire staff met her exactly where she was, with incredible patience and genuine care, and worked with her at her own pace until she felt safe and comfortable. We came to Everydog with a specific goal: to socialize and train Delilah so she could be boarded while we visited family in Manila over the Christmas holidays. Dave was upfront and honest with us -- when it became clear that Delilah needed more time to adjust, he advised us to postpone our trip rather than rush her. That kind of integrity means everything. We took his advice, gave her the time she needed, and by February she was thriving in boarding. That trip finally happened, stress-free, because of the foundation Everydog helped build. We also took advantage of their in-house training program, which was remarkably effective in addressing Delilah's behaviors -- excessive jumping, refusing to come when called, and reactivity. The progress has been real and lasting. Now? Delilah absolutely loves going to Everydog. Miranda told us she's been happily jumping, running, and playing with her dog friends -- a far cry from that scared, shaking pup on day one. Watching her transformation has been so rewarding. On top of everything, the grooming is excellent and wonderfully convenient, and we deeply appreciate their commitment to safety -- strict vaccination checks, clean play areas, and a well-maintained environment throughout. We are so grateful to have found Everydog for our little Delilah. Thank you, Dave, Miranda, and the whole team! ​​​​​​​​​​​​​​​​

I was visiting from Southern California and stopped in the store just to use the bathroom. Such a…read morecute store! The worker was so warm and friendly. So many unique items. They had a good selection of MLB neckerchiefs that easily attached thru his collar that I ended up buying a Dodger one for my dog.

My family and I are so grateful to have found Sylvia! She just watched our one year old chihuahua…read morefor 5 nights and we couldn't be happier. Our girl, Ivy takes some time to warm up to new people and within a day, Sylvia had her walking on a joint leash with another dog and living her best doggie life. She bonded with Sylvia and her daughter and I feel comfortable leaving her with OC Pet Nurse next time we are out of town. We got lots of updates, pictures, and videos as well which we love! Thank you for your patience, kindness, and amazing pet knowledge, Sylvia!

I found Sylvia when I was looking for a more experienced pet sitter to help with my cat with…read morechronic kidney disease and FLUTD. She is a true professional and you can see that in the small details when you return from your trip-- she did an amazing job clearing our litter boxes and vacuumed for us even though we didn't even ask her to. My cat with special health needs has since passed but I still continue to use her since I know my cats are in good hands and they always seem so much happier when we come back now. The price is also very affordable for what you're getting.

I have been bringing my dog here for grooming for the past few years and have always had a great…read moreexperience. My dog isn't scared or anxious after leaving or when I bring him. The groomers always come out to meet me and ask what I'm looking for. I've tried out other places in the area and this is the best place.

My puppy stayed for two weeks at Paw Sweet Paw, and I have to say the marketing does a better job…read morethan how the business actually operates. Prior to the stay, I was told first-timers get 1 week of free boarding. Knowing that we'd be out of the country for 2 weeks, this was perfect, on top of thinking the workers were nice. I also made sure they would be sending photo updates EVERY DAY via email and that there are cameras in the play area for us to check on him. As the front desk lady could tell, I made sure to make their lives easier, so I printed out 2 A4 sheets of things to know about my pup, being as detailed as possible so they wouldn't be confused about what to do since he's still a puppy. Two weeks later, we had to ask our friend to pick him up because they said no one could help release the pup on Easter Day. When they went to pick him up, both the bowl and the bed were missing, and they couldn't find them on the spot. They had to be delivered the day after, and ONLY because I made that phone call to confirm if they could find my puppy's bowl and his ginormous bed. During those two weeks, we clearly informed them that we would be out of the country and that SMS wouldn't work, yet they didn't remember until I emailed them, twice. Over the 15 days, I could barely see my pup on the camera, and I only received THREE email updates and one 10-second video of my puppy, which didn't even show anything meaningful. It felt like it was recorded just for the sake of sending something. One of the updates was also sent only after I emailed them the second time. Being told we'd be getting one week of free pet boarding for first-timers was WHY we chose to stay here. The staff also told us we could call for a refund if we were mischarged. Two weeks later, when we called, the lady told me they were going through reorganization, so workers were moving around, maybe that's why things were missing, and that the free first week only applied to daycare. I would have to speak to the manager about my concern. The manager obviously had the answer in mind and avoided my phone calls a couple of times, on top of my calls getting hung up more than 2-3 times during transfer. When she finally picked up, without hesitation to my question, she said she couldn't refund me for the first free week, but she could offer me a discount, or a free daycare day or some other discounts. Lol. What's the difference between giving me back a 1-week refund as your team promised versus a discount? Why not solve the problem instead of dancing around it? Why am I getting "punished" when your workers told me the wrong thing? Sure, you might lose a couple hundred bucks, but what's more valuable is that you're losing is a customer who will no longer trust your business, and the word-of-mouth effect that could've helped bring in more customers. As a business owner, you should understand better why pet owners trust you with their dogs and what they expect, especially in Orange County. Unfortunately, our first experience was horrendous and extremely disappointing. The level of disorganization and hassle is beyond disappointing. If you're looking for a pet boarding hotel, I strongly suggest finding somewhere else. Like the lady said, they're going through reorganization, so they might be too busy taking care of customers right now anyway.

My dog has been going here for several months now. He's obsessed, and that's all there is to it. If…read morehe's happy, I'm happy. The crew is the best in town and always makes me feel at ease knowing my little guy is in good hands!

Leaving our dogs Jax and Frank for a whole week was something we were honestly nervous about…read morebecause they've never stayed with anyone outside of our family before. From the moment we dropped them off, the entire experience put us completely at ease. We received constant updates, photos, and messages from Wendy and Madison, letting us know how they were doing, which meant so much to us and made being away from them so much easier. It was clear they were genuinely cared for, loved, and treated like family the entire time they were there. Seeing Jax and Frank happy, comfortable, and well taken care of gave us so much peace of mind. You can truly tell OC Paw House cares deeply about the animals they watch. We are beyond grateful for the care they gave our boys and will absolutely be using them again in the future. Highly recommend to anyone looking for a trustworthy, caring, and attentive place for their dogs!

We recently started bringing our two dogs to daycare at Paw Sweet Paw at the Irvine Spectrum…read moreCenter, and we couldn't be happier with our experience in especially because of Ian. Our little family includes George, our Frenchie who recently underwent back surgery, and Waldo, our Portuguese Water Dog/Poodle mix who struggles with extreme anxiety. Leaving them anywhere can be stressful for us, but Ian immediately put our minds at ease. He is incredibly friendly, professional, and, most importantly, genuinely wonderful with our dogs. He takes the time to understand their individual needs and treats them with such patience and care. With George's recovery and Waldo's anxiety, that extra attentiveness means everything to us. It's clear Ian truly loves what he does, and it shows in the way our pups light up when they see him. We keep coming back because of Ian and the way he treats George and Waldo. I'm sure the entire team is just as kind, but Ian consistently goes above and beyond, and we are so grateful to have found someone we trust with our babies.

Spacious, huge building that covers everything a pet owner needs which is super convenient! From…read moreboarding to grooming and vet care. Compared to smaller grooming boutiques, this is a big step up! There are multiple packages for grooming, which is what I came for + add ons. Customization of services is always great to have. Also, this is the only place where small dogs are considered to be up to 25 pounds. Other places I've been to will charge significantly more if your dog is just about 15 pounds.

By far, the best clinic ever. Dr. Esfandiari is the best vet I've ever seen. I brought my cat here…read moreafter her previous vet retired. I was nervous, and my cat is very grumbly when it comes to the vet. But Dr E is so gentle, so kind, and soooo knowledgeable. She took the time to soothe my cat and let her adjust. It made the world of difference. I've since moved away and am trying to find a vet in my new area, but I can't find anyone as good as Dr. E and her team. If you have a cat, THIS is the place to take them! Plus, the clinic itself has a few feline residents, so you know they care. I don't have enough good things to say. Dr E, Milaya and I miss you!

LARGE DOG OWNERS BEWARE!…read more We took our senior dog (rescued one week before) to Northwood Animal hospital because of great Yelp reviews. On closer inspection, you can see that they're great with small animals (hamsters, rabbits, cats, etc.) but larger dogs may be a weak spot, and here's why. The examination room was probably 6'x6', and over half of it was covered by an examination table that couldn't be pulled up because of a small animal scale on it. The net result of this was that our 60-pound dog could only see the feet of people in the room. We notified staff that our sweet girl was a little nervous with new people, and it seems that the vet tech got the memo. The tech was the best part of our experience--even though our dog was nervous, the tech did an amazing job introducing herself to us and our dog, giving her space, etc. It all broke down once the vet came in. Dr. J (Meena Janbahan) came in, did not introduce herself to us, and immediately took our dog by the neck to test her sinuses. While we understood that there was a legitimate medical reason for doing that, her failure to introduce herself to our dog (didn't even offer a hand to sniff), made our dog extremely anxious. Our dog gave about 3-5 seconds of whining before delivering 2-3 warning barks and backing up to us. The vet tech took our dog outside for a brief walk--when they came back, our dog was anxious but okay with the tech--but she did not like the vet. We were in shock that a professional would do this to a dog that had just been rescued and lived on the street before coming to us--but the more we thought about it, we figured that it was absurd to introduce herself to any dog that way. Dr. J followed up this moment by being extremely aloof and dismissive. Our dog had shown no signs of protectiveness at this level before, and Dr. J insisted that there was an inherent problem with our dog based on this meeting (where Dr. J, again, greeted our dog by wrapping her hands around her throat). We began to doubt ourselves and our dog, and would've continued to unless we had gone to another vet (more experienced with dogs) elsewhere, Dr. K (Kirollos Abdelmalek), who introduced himself much more calmly to our dog and assured us that our dog was not behaviorally volatile (see my review of Quail Animal Hospital for more on this experience). The icing on the cake was the $1,000 estimate for our visit. They waived the examination fee because our dog was a rescue, leading to a grand total of $977.80. The itemized receipt is attached to this review, but they don't tell the full story. We were strong-armed into the influenza vaccine (they said they wouldn't give anesthesia without it... which is not standard practice from AVMA guidelines by our understanding), and told that our dog had an ear infection despite the vet saying she was unable to "get a look at her ears." The cytology for the ear infection and treatment being given at the same time also made us raise an eyebrow. Fortunately, we opted to decline all services and see another vet for our dog instead (again, see my review of Quail Animal Hospital for the much better experience). Overall, I would have given Northwood Animal Hospital one star, if it hadn't been for the vet tech who assured us that we were not crazy, despite clear efforts of the business to charge us a ridiculous amount and misrepresent our dog's behavior. It is odd that they would market services for large dogs given that their practice seems--from personnel to facilities--ill-prepared to care for them.

Jonathan is extremely kind and truly cares for each dog that boards with him. From the first time…read moremeeting, Jonathan was super professional and walked us through his steps on how he will integrate our dog with other dogs during his stay. Jonathan's house is super clean and spacious! We received text updates with videos, and photos while we were on vacation. He kept us updated on Ollie's temperament, food schedule, and bathroom breaks. I would highly recommend Jonathan to other dog owners! We know our dog will be in good hands when staying with Jonathan!

We left our senior chihuahua, Chico, with McKenna for a couple of days and she was absolutely…read morewonderful. She has a great dog-friendly backyard that Chico loved exploring (always supervised), and he was safe and secure in a kennel at night. Chico can be very picky and difficult when it comes to taking medication but McKenna has a ton of experience and made sure he got everything he needed. She also kept us updated with photos throughout his stay which we really appreciated. Thank you, McKenna for taking such great care of our little guy!

Shortly after i adopted my dog Sammy from the shelter, we were looking for dog groomers in the…read morearea. What a blessing to have stumbled upon The Spaw! We were so warming greeted by Carrie and you could tell how much her and the staff love the animals and their jobs. We always felt he was in good hands. Sammy has now passed but we will always be grateful for the wonderful and kind service we received for almost 10 years.

I always take my cats there when traveling! I like that it's not too many cat rooms like other…read moreplaces and they get attention.

John and Cassidy took such great care of our two cats!! This was the first time we've ever used a…read morepetsitter service and were veryyy nervous to say the least. Every day we were sent 10+ photos of them along with a paragraph of a summary of their visit with them. Their level of care was so impressive and we know they even vacuumed on a few occasions! We cannot express how impressed we are with this company. Highly highly recommend Pooch's Best Friend!

I live in Irvine, CA, and so happy that I found them when I did. We have 2 dogs and all of the…read morewalkers are so very sweet to them. I love that they all are genuinely kind to our pups and leave the sweetest pics and comments about them. My husband and I are really busy with work and PBF always accommodates our schedule and do what they can to make sure our needs are addressed. We recently also had a baby in the last year and pbf has helped accommodate us as we move into our next chapter of having kids. Even when we had to go to the hospital when the baby came, the owner helped us schedule the pups walks and transportation to our pet boarding facility. They are simply great and amazing and I never worry about our pups and trust each and everyone of the walkers in my household. I highly recommend them.