I was scammed out of $110 from the Valpo location. They do my insurance wasn't accepted however…read moreproceeded with the exam that my insurance pays 100% for. As they knew my was out of network. They proceeded with the exam and having me pick up classes on Friday. Monday when I called to see what was going on, I got an answering machine. She finally called me back and told me that I wasn't covered to them and I owed almost $600. I canceled the glasses however it was still charged $110 for my free exam. . They knew it wasn't covered but did not tell me when I called and asked if they accepted my she said yes. When I got there, I was stood up to be taken. I feel I'm owed my money back. Get some employees that actually know what they're doing. Robert DeStJean

Be prepared for additional bogus charges after completion of your exam. Was advised at beginning of…read moretreatment what the total cost would be, which we paid upfront. Then weeks later received a bill for additional $99 for a fitting?? Go to Costco or Sams and get it done for half the price!

I just visited two times and waiting for the result. I can't say it is good or not? I hope Doctor…read moremay make my eyes looking sharp and better.

Dr. Vassamsetti was amazing with our toddler for his first eye exam! Highly recommend her is you…read morehave a little one needing an eye specialist.

Dr. Jozwiak was able to prescribe contacts that allowed me to see my computer screen, see my phone,…read moredrive, etc. Other places I've been to were not able to get it right! She and her staff are also very friendly, helpful, and accommodating!

We've been coming here since 2019 on the recommendation of my mom. They are absolutely amazing with…read morekids. And I love them too. Always sweet and kind.

Was skeptical about this clinic bc of the reviews but they were extremely efficient and…read moreprofessional. The secretary and sales ladies were super nice. Dr Riggle and the assistant were both efficient, helpful and understanding. No complaints.

Been coming here for 5 years the docs are ok the issues is the sales people they are worst than…read moreused car sales people. Thsy worm on comission so u know all if the stuff is over priced. They get upset when u dont buy from them. I hve switched to costco. Avoid these chains as they r like used car dealers.

After years of taking my kids to VisionPoint, I was disheartened when they stopped allowing me to…read morebook appointments for all three of them in the same day. I tried to get appointments for them at both the Portage and Chesterton locations and was told the same thing. I began to call around and encountered the same problem at a few other companies, but the employees at Target Optical were happy to make the appointments for all three kids in the same day so we wouldn't have to make multiple trips. Once there, the process was fairly simple. The kids were each pre-tested as I completed new patient paperwork. Before I could finish, my first child had already been called back. Within an hour, all three appointments were knocked out, and we were on our way. The staff are very friendly and accommodating. Dr. Baker is quite knowledgeable and caught that the last place we went to overcompensated for my daughter's astigmatism. The only drawback I'd say is that they need to offer a larger selection of frames, including flex frames. My kids were initially nervous with it being a new place, but they left happy and said they would like to go back the next time they need checkups. I have no problem with that!!! :)

It was my first time at the Portage Americas Best location and what a great experience I had!!!…read moreJoann was very welcoming when I first arrived! She started my appointment on a positive note! It was my first time having a remote appt as well and it was great! doctor was very patient and knowledgeable! Next Sheila helped me pick out my glasses love love her!! She made me feel right at home! Overall I had a great experience compared to other places!! They weren't pushy at all which made me want to buy two pairs of glasses!! I don't like when sales associates are pushy that just makes me uncomfortable and want to leave! I'll definitely be a regular here at this location! I can't wait for my glasses to arrive!! And to try out my new contacts! Also there was no wait time all all! Everything went smoothly!!!

This is been such a terrible experience. I lost my vision insurance after my divorce and a friend…read moretold me about the contact club at America's best. So I signed up for it thinking this was going to be a good alternative to my regular eye Doctor who is more expensive. What a mess. After I developed a condition causing double vision, my ophthalmologist told me that the optometrist at America's Best did a really lousy job of putting a prism in my glasses to serve as a temporary fix. He said I should go back and have them do it again. And then after I had the surgery I brought in my new prescription and they FORGOT to put in the bifocal. Which may contribute to me needing to have this surgery done again. My eye surgeon didn't want my eyes to be strained without the bifocal and now I have to go another week without them because these people cannot do their job properly. Called and spoke to manager Ida. Told her that these lenses were made wrong, and I need them made correctly ASAP. She said I have to come in and be remeasured even though I provided and they do have the correct prescription from my surgeon. She said there was an upcharge for the bifocal, but she was waiving it. I said oh I'm not paying for anything. She said I should be grateful she's not charging me for the up charge for the bifocal & I need to watch my tone. I said I'm not the one yelling. She is. They made a mistake and should be happy to fix it. Not giving me attitude. Their mistake delays my healing, increases my eye strain & increases my chance to need this surgery done again. She said if I'm not happy they can just refund me, and I can go somewhere else for these lenses. She said I don't get to tell her how this works or what I will or won't pay for. To protect my eyes, I swallowed my pride and sat in silence like a good, little girl, and when I left saying nothing she and the other manager sang out a snarky "Have a nice day". Beware. I think I'll just start spending the extra money and going back to the eye doctor & staff I can trust.

Dr. Nelson is a terrific doctor in his field . He removed my mom's Cateracts that were pretty…read moreextensive , restoring a lot of her vision that she has been without for several years. He's very kind and takes time to talk with the patient and their family. The office and medical staff are also very nice and provide great customer service.

Dr. David Gross did a great job removing 2 cataracts and so far, I am very…read morepleased. I did have a black eye after the 2nd cataract removal, but that is sometimes a side effect. It went away in a few wks. I use my reading glasses much less, as the ones I have now aren't right anyway, but will be perhaps getting new reading glasses for very fine print. Other than that, I can see everything much clearer and brighter all around me. I don't have the blasting glare from sun in my eyes to drive during the day, and I think night driving will be ok too, I just haven't done that much of it yet. They were all very professional in his office. He is very good at what he does. from Shirley

Great Staff, great equipment, awesome selection of frames…read more Will be coming back!

Quick and Efficient! I was able to be seen right away when having issues with my eyes and contacts…read more The staff was so friendly and Dr. Scott Buck knew right away what the problem was and treated it. There's not one bad thing to say. He was very professional and made me feel comfortable. I would definitely recommend!