Had to update the review. Disappointed to where I called the La Porte location to attempt to make…read morean appointment for an eye exam and a diabetic eye exam and find out they don't have an eye doctor there anymore at this time. Very disappointing that I originally liked going there getting my glasses last Halloween 2025 and Stacey was incredibly nice and polite and very friendly and helpful with me getting some amazing glasses. But I guess I have to go elsewhere at this time to see an eye doctor.

From the owner: MyEyeDr. is your trusted community doctor providing the best in vision health care and the best…read moreselection of eyewear. We welcome all insurances.

Made my yearly appointment in November of last year to November of this year…read more 2 hours before my appointment they called me and said that they no longer take my insurance. They had a year to figure this out. Now I have to try and find a new doctor and get into them before the end of the year to be able to use my benefits. Don't think it's going to be possible with the holiday season upon us. They cost me very much money.

Dr and staff are knowledgeable & down to earth people. The prices on glasses are not that much more…read morethen say, Meijer and/or chain businesses. In fact I was able to get transitions (dark-light) lenses and my prescription for lenses is pretty radical. To my shock! My glasses from here are lighter on my nose & face.

I got bad prescriptions from this place! Dr. Youssef Choucair was in such a hurry BOTH my…read moreprescriptions are bad. My distance on my progressive and my computer prescription are both worse than my older ones I was using from 2 years ago. Of course I didn't find out until I had paid for new glasses/lenses at a better priced competitor. He was in such a hurry to get me through the "exam" and into the sales room that he just didn't seem to care. Upon my stating that I wasn't going to buy glasses while my eyes were dilated(!), he and the sales person just walked away. No explanation of pricing, options, anything. And they don't have price tags on the frames!

I made an appointment for an eye exam because they are in network with my insurance and I need new…read moreglasses as the ones I currently have are 4 years old. When I got there I filled out their "brief" medical history paperwork. The staff member who brought me back for my exam told me that before I can get glasses they have to do a $125 medical exam on me because I am diabetic. This was not mentioned when I called to make the appointment. It does not make sense. I have a doctor who is managing the diabetes. If I wasn't taking care of myself and didn't even know I was diabetic, they would have done the exam and sold me glasses without charging me for a medical exam. It seems they are trying to find ways to separate people from their hard earned money.

My daughter bought 2 pair of glasses and paid for them for my granddaughters and now they are…read moreclosed. she has a limited budget what can she do now since she did not receive the glasses or refund.

Dr. Bohnert is wonderful. She takes the time to explain everything and if you have any questions…read moreshe will answer them without rushing you out the door. I don't live in CA. I don't know why it said that but I do live in La Porte County.

Eye exam and optometrist portion is fine. The eyewear staff and service is not good. Get your…read moreprescription and RUN to some other optical ship for your glasses. I've had great experiences at 2 different Walmarts. But this place is not good. They don't help to fit your frames or offer advice. My frames felt fine for the 30 seconds I tried them out. Had to go back MANY times for adjustments. Sometimes they're closed for lunch. Sometimes they're closed, period, in contrast to their posted hours. I finally got them to approve re-framing (thru my insurance company). The original frames were designers that cost much more than the generics I replaced them with, but no rebate of any kind. The one young, blond girl is very snarky and can't utter "you're welcome" after a "thank you" to save her life. And they DO NOT call to let you know your glasses are in. You must call them. You might get their voicemail and they call back late the next day at best.

My mother of 85 years, purchased a pair of lenses two years ago, for @ $200.00. She provided the…read moreframes. She is retired on Medicare, and everyone knows you are at the mercy of every doctor in town, due to Medicare only paying so much for only so many doctors. Some of the best doctors in town do not take Medicare patients. So she ended up here. I wear glasses so i am familiar with lense, types, lense care, lense wear, and lense cleaning supplies. My mother has been wearing glasses for years. Her 15 year old glasses look like new compared to these. My mother's lenses purchased here are so ridiculously scratched, that it is hard for me to believe that this vision center used anything but the cheapest plastic on the market. Yes, she uses the cleaning cloth they gave her, and she keeps it in the little container. Her perscription was also not right for three visits, the bifocal was not in the right place. She had to go back over and over. They recommended she come back every 6 months: well, of course they did ! Fair warning to all who need glasses thru Medicare or otherwise, dont be taken advantage by this place.

I can not believe how well everyone was with my son! Costco wouldn't even work with my kid because…read morethey thought he was too hyper. All of the ladies here were comforting and talked so nice to him. That made him more relaxed and we got a true exam with the correct glasses prescribed. FYI, my son is six years old and a little ADHD..

Quick service wide selection of frames very pleasant staff only negative was my final OOPread more

Pleasant staff. Friendly and helpful. The Doctor is skilled…read moreand competent. The eye exam was not unpleasant. Highly recommend.

They did not make any attempt to clear the walkway up to the door, not even salt. The sidewalk was…read moretreacherous from snow that had fallen days before. It was not new snow. Plus it was an afternoon appointment so they had plenty of time to have it cleared off. The male receptionist just said, "That's up to the city". Fortunately, the doctor did come out several minutes later and instructed one of the staff members to shovel and put down some salt so it wasn't as treacherous getting back to the car.