All the people at the office were friendly, personable, and easy to talk to. Great service from…read moreboth technician and Dr. Bell. Good rapport with me. Excellent visit. That is why I go here for my eye care.

Dr.Bell and her staff go all out to give you the best experience possible. Seems that they have…read morethe latest and greatest in technology so the exam is very comfortable and thorough.

Everyone is very kind. The tech that did my eye measurements was knowledgeable and listened to what…read moreI needed to use my glasses on at work. Dr Wong was very kind. I felt like this was the first time in years someone was listening to me.

I gave them a middle rating as they started off strong, but finished badly…read more I was taken in the back and given a very thorough exam by Kristi. I'm guessing at the spelling but she was polite and attentive. When she left me in the exam room I was told the Doctor would be in shortly for his part. I'm not kidding I waited for twenty five minutes. I'm not a big fan of sitting in a small, hot, dark room. I opened the door and turned the lights on. Even had time to use the restroom and come back. I asked a staff member that I had been waiting a long time. She snapped at me the doctor was with another patient and I was next. The doctor was nice but no one even let on there was a problem, nor did anyone explain or apologize.

Good guy but unprofessional..to up and close doors and run...my husband had just gotten his glasses…read moreand the next week. doors were closed and no one was answering calls...i was needing to make an appointment for myself. I understand he has legal issue, but to treat dedicated customers in this matter is very unprofessional.

Dr Baird closed his office late 2024 and didn't notify his customers. Customers paid for glasses…read moreand contacts and haven't been able to get them or be reimbursed. UNPROFFESIONAL!!! Now he works in Elkhart!

I actually have to thank Dr Garmon for suggesting I get checked for diabetes-I had no idea but I do…read morehave it..If I had not gone in for an exam I would not have known. Sorry I still think the glasses are way overpriced here Thank you! Dr Garmon and staff