Being in an accident is never fun, and finding someone trustworthy to restore your vehicle is a…read moredaunting task. You're trusting one of your most important investments to a stranger. I am a professional author, and I know how to do my homework. I also grew up in a family business, and I know how hard it is to build a loyal customer base, and how important it is to keep those customers happy. You have to do better than the "big boys" without charging more. I can, in all honesty, say that AJ and his team met and exceeded all of my expectations, did it for less than my insurance company projections, and finished the work on time. Better, they've earned my respect and trust. If you've been in an accident, or just need someone to maintain your vehicle, then give these guys a call.

I had hail damage on my 21 Corolla and this guys saved me couple of thousand dollars comparing to…read moreother estimates I had from some big name shops. It took 3 weeks to take the car back, which was reasonable. Highly recommend.

I was so happy because they fixed the scrape on my Honda Pilot at this wonderful business. The…read moreperson who prepared the estimate was very kind. They helped me so much because they fixed the scrape while I was on a trip out of town and I did not have to rent a car. All in all, they were very kind and the work was superb. I really appreciate all of the people I dealt with.

Another well-known German auto dealer recommended a low-ball scratch and dent repair place in…read moreAustin with multiple temporary locations in tents. They were half the price, but I chose Texas Auto Refinishing in Buda for a couple of small dents and scratches on my Audi S8. After 1 week, I am pleased with the result. The door looks like it used to and the paint matches perfectly. It is very dark blue with a crystal effect sparkle. Nice job and I am glad to recommend TAR to others.

Blake was amazing from start to finish! Getting my car repaired was such a quick and easy process…read more We would definitely recommend this shop to anyone looking for a reliable body shop.

Service did not match expectation. Arrived after Angel…read more"checked himself" top find vehicle repairs incomplete. Missing parts and the office staff unaware of the issues. Had to return second time to pickup vehicle. Not recommended

First Light Auto Body was incredibly helpful and kind throughout the entire process. They made…read moreeverything easy and stress free, and you can tell they truly care about their customers. Highly recommend!

First light auto body fixed the damage I did to my truck when I wrecked it. They are honest…read morefriendly and they did a great job making my truck look good again. I will go back to them when I need this type of wrk again. They are friendly polite and very capable at what they do !!!

I would highly recommend this business. We were traveling through the area (1300 miles from home)…read moreand broke a shackle bolt on our 5th wheel camper. Two days before the holiday. They got our rig in and had us back on the road in less than 24 hours. The staff are very friendly and knowledgeable.

This business most likely will be taking advantage of customers through deceptive pricing practices…read moreand excessive markups in several ways: 1. Excessive Markups Beyond Industry Norms While a reasonable markup on parts is expected, marking up parts by 100% to 200%--especially when parts are widely available at lower prices--can be exploitative. Luxury vehicle owners may be particularly vulnerable because they expect higher costs but may not realize they are being charged far beyond fair market value. 2. False or Inflated Charges Some shops may add unnecessary fees, such as: Non-existent parts or labor: Charging for components that were never replaced or for work that was never performed. "Shop supplies" fees: A vague charge for basic materials (rags, bolts, etc.) that should already be factored into labor costs. Duplicate labor charges: Charging multiple times for labor that was already covered under another line item. 3. Misrepresenting Parts as OEM or Premium A shop might install cheaper aftermarket parts but charge the customer as if they were getting expensive OEM (Original Equipment Manufacturer) parts. In some cases, used or refurbished parts may be billed at full new part prices. 4. Taking Advantage of Insurance Claims When insurance is paying, a shop may inflate prices, knowing the customer is not paying out of pocket. Some repair shops bill insurers for high-end parts while installing lower-cost alternatives. 5. Lack of Pricing Transparency Some businesses avoid sharing part costs with customers, making it hard for them to compare prices. Without itemized invoices, customers may not realize they are being overcharged. How Customers Can Protect Themselves Request a breakdown of parts and labor costs before authorizing repairs. Compare part prices online or call multiple shops for quotes. Ask for old parts back to verify replacements were actually made. Check reviews and complaints about the shop, especially regarding pricing issues. By combining excessive markups with deceptive billing, a shop can extract far more money than is fair, turning what should be a standard repair into a financial burden for the customer.

I was really worried about the staffing at this location and the facilitation of my repair when I…read moredropped off the car. They kept promising me an estimate (on 3 separate occasions) and it didn't even happen until the shop held onto my vehicle for TWO MONTHS. An estimate for repair should take max one day. On top of holding onto my car for 2 months, the estimate was provided and the work was started however THEN they realized they couldn't even DO the work. Never again will I go here and I recommend to stay away from this Mom and Pop shop 100%.

I was waiting for 2 months for them to get an estimate for my white shuttle bus e350, another 2…read moremonths to fix a small thing , and now I have to redo everything. Would never recommend them

Sam was amazing! Replaced my alternator the same day I called with the best quote around and it's…read morebeen working great since. Very friendly and wonderful service, thank you Sam!

My new go-to spot for car repairs in Austin. They are awesome! Friendly and fast service.read more

This place is amazing! Our family has been coming here for years and I'm glad I took my car here…read moreafter a recent accident. They made my car look beautiful again and the turn around time was quick. Everyone was super friendly as always too. They really went above and beyond taking care of my car (especially Ashraf) and I couldn't recommend this place more!

Needed a quick hand in removing a stuck bolt from a part I had. Other shops wasted my time and said…read morethey were too afraid to touch it. Quick call here and they had it done. This is a real mechanic shop. I don't need someone to talk nice on the phone.. I need em to get the job done. And that's what they did.

Unfortunate experience. Work was performed paint was not color sanded or buffed. After a month or…read moreso a large portion of the dent returned. Communicated with them for a couple months promised to come repair it. Never happened I got the work redone and asked for a refund. After getting the run around for about her several months where I agreed to work with them as work was slow. They went dark. Update 10/4/24 they saw the review and immediately called me. He cussed me out for being unreasonable and refused to accept responsibility. Called me a piece of $hit and hung up. Things what I get for trying to work with them.

I commend this wonderful service business for their professionalism,…read moreprompt and friendly manner. Highly recommend you look into their service...you will not be disappointed in the craftsmanship and fairness of the service. Thank you very much for working with us Roman!