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    2001 Audio Video

    5.0 (1 review)
    Closed 10:00 am - 9:00 pm

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    2 years ago

    They offered a great customer service! They are customer driven. Their Yamaha Audio Video home entertainment systems are out standing!

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    People searched for Electronics 101 times last month within 15 miles of this business.

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    Best Buy

    Best Buy

    3.3(11 reviews)
    0.9 km
    $$

    Customer service is non existent. We bought at and it didn't even last two years. Since I…read morepurchased the extended warranty I was told as soon as the returned tv got to head office I'd get my money back to purchase another. First of all they lied. When head office got the tv they sent me an email saying they would take a few days for them to actually diagnose the issue and they would get back to me. Well they didn't get back to me until the morning of the 31st... So I only had until midnight to get in on the sale that I was promised. Well that never happened because of a myriad of issues they had online with my email. The sale would not go through. So then I kept trying all day and night and then missed the site because they failed to send the code earlier. Not too mention I could not get help from their head office. When I tried calling their head office no one could help me and I talked to several different people. I was in the phone with over 4 people and on the phone for nearly two hours and they still could not complete the sale. Plus we were charged an additional $100.00 because of missing the midnight deadline (which was their issue, not ours). If I could I would just go elsewhere to buy my tv, but I'm stuck with these losers.

    a sales person at my auto dealership suggested i go to Best Buy and purchase a bluetooth device to…read moreplug into the USB port in order to get GPS on my auto dash screen. i was told i didn't have the feature. i walked in the door and met Erin and tried to explain what i was looking for. after talking for a few minutes he told me to drive up to the door and proceeded to check out my system along with my phone. in a matter of minutes he had google gps and car play functioning great. he didn't make this old guy feel like a tech loser. i appreciate his dedication to making a customer happy. thanks again for superb service!!

    Tel-Star Electronics

    Tel-Star Electronics

    1.0(1 review)
    4.8 km

    Mr. Dale the owner/operator of this poor excuse for cusomer support.. took over two months to…read morereturn my tv fixed.. when receiving the tv, he returned it with so much crap on the screen I can not physically clean it without damaging the screen.. I made the complaint to geek squad (who out sourced the work to him) and there he lied saying he didn't return it like that.. it was clean when he brought it back. (I took pictures with time stamps proving it was returned like that) the original fix didn't hold up after about 9 days.. it then took him two weeks after chasing this guy to come back and complete the original fix(again).. also to look at the screen to rectify it after complaining about it for weeks.. he showed up to my house and I showed him the screen.. from there he had a bickering fight with me about how he didn't return it like that and went "no I didn't.. no I didn't.. no I didn't".. like a 5 year old.. loud enough my family in the next room could hear him.. then refused to take the tv to repair the fix that he originally did and stormed out.. just so we're clear it's been just shy of 4 months since the tv left originally and it still doesn't work. I advise if you're looking for a tv repair place and living London or surrounding.. stay away.. and if you have a geek squad warranty and they refer or send this joker too you.. refuse and get someone else .. it's not worth the hassle.. I'm still fighting with them over the $1700 tv I paid $300 for a warranty and still sits not only inoperable but my screen is permanently unfixable without hurting the actual tv. Thanks hope this is helpful .

    2001 Audio Video - electronics - Updated May 2026

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