I live close by, so thank my lucky stars! I wouldn't mind setting up shop in the gaming area and…read moreliving out the rest of my days only sleeping, eating, and gaming. The place is totally air conditioned, no windows, has flat screen tv's and consoles, comfy chairs, what more could you ask for? However, since I have a life (is a life without gaming, really a life I want to live??), I can only make it in here sporadically. Don't even get me started on the customer service, which is hands down, the friendliest customer service I have ever experienced this side of the desert, including Las Vegas. Here we were, chatting up the shop clerk, when lo and behold I find me a copy of Vampire Hunter D. Now I know the game is kinda crappy, but I had to have it for my collection of rarities. Cheaper prices than on Amazon too. So far, this is the only store I know of that stays open so late for all of your gamez (yes, I said GAMEZ) needs.

I usually don't ever make reviews but this has made me so mad at the service here. I was with my…read morefriends and I had to use the restroom and I asked the cashier and he was on his phone and told me there was no bathrooms. I then asked him where the nearest bathroom was and he looked at me and just shrugged at me. Well come to find out my friend also needed to go and he went to the back and saw the public bathroom. Really pissed off how this was handled and I had to walk 2 blocks to find a shop when all along there was a bathroom right there.

Great place to buy video games with a good choice of rare selections. Friendly staff and good…read moreprices! Richard is awesome :)!

Sold me a broken mario party 6. I called a closer fallout location than this fallout and I was…read moreinformed that they don't always check the games they sell so they can't say if they will work or not. Will not refund me and will only give me store credit even though it's only been a day. I would like cash back so I can try to at least buy a copy elsewhere. If thats their policy I don't see why I should trust anything they sell.

Super friendly. Great selection of games. Bought Pokémon Platinum and Omega Ruby. Both carts are…read morelegit and work perfectly. Amazing service and quality.

Great little shop! Great selection, fair prices. The staff was helpful and nice. Is a little far…read morefor my drive but I can't wait to go to their new location.

In Phoenix on Free Comic Book Day 2024, I googled shops closest to my location, and Samurai came…read moreup. Glad it did, we arrived at the shop, greeted by a friendly staff. Set-up for free comic pick-up was easy and smooth. They allowed (3) per person, and the line moved relatively quickly. Did some Bin diving while visiting, found some books I was looking for, and picked up some new issues w/variants. Shop has a lot to look at, nicely organized, and has a good location with plenty of parking.

Great selection but terrible customer service. Do yourself a favor and go to the location on…read morebroadway. Much more helpful and happy to help and talk to customers. Comic book shopping at a local store is all about engaging with customers otherwise people would just buy online. Pricing not any better than competitors. Was trying to buy more but was so rushed that we only got half of what we came for.

Place is trash when it comes to buying your things. Brought in some absolute grails and the offer…read morewas so insulting, I don't think I'll ever go back.

This location is horrible. They give you Pennies on the dollar for you items. Sell items yourself…read more Not worth it

Offered almost $900 in items such as…read more Original Ds DSI XL Gameboy Advance Pokemon FireRed Pokemon Platinum Zelda Phantom Hourglass Mole Mania QBert for Game Boy Spyro The Eternal Night Mario Kart Circuit Tetris Worlds Tetris for Gameboy Donkey Kong for Gameboy Cooking mama Garden mama And many more. I was told my credit was not nearly enough to trade for a new switch 2, after I explained that the price of all the items I had exceeded the price tag of $500 for a switch 2, I was promptly blocked by Camden Tarico on Facebook. Terrible buisness, terrible customer service.

Terrible customer service and horrendous pricing. They probably are offering to buy at 35% with the…read moreway they offered me nothing for what I had.

We found this spot by chance as it's close by home. It's a really neat store with retro games,…read moreconsoles, action figures, funkos and so much more! It was clean, easy to navigate, super friendly and knowledgeable customer service. The prices are comparable to other retro shops as well. We ended up leaving with a few things the kids found and I'm sure will be back soon!

Awesome place! They have a great variety of figures/videogames/collectables, and the staff are all…read morevery helpful and friendly! I've been there a couple times and will definitely be back

Super great trading card shop! Happy to see these guys up and running in Fountain Hills. They offer…read morea wide array of different products, dice, deck boxes, and tabletop miniatures. Love it! Will definitely be stopping by again. Excellent customer service and great staff who really try to deliver the best experience for you.

Son loves playing cards here ! Every time we go they are kind and helpful with letting him learn…read morewhile it's a competitive match. Great environment !

Surprisingly great spot, don't let the outside of this place fool you, the place is pretty big…read more Plenty of cool anime, Lego, and vintage goodies to be found and the prices were reasonable.

Seller's beware. If you don't know your products really well you will get absolutely hosed here…read more They claim to use E-bay sold listings as their pricing point, but after selling them several items they raised the prices exponentially. Should have walked away, so no one but myself to blame, but don't fall for the friendly neighborhood store facade, it's cut-throat. No transparency on their offering whatsoever. They gave me basically a 32% offer on a lot of products easily worth 1000. Should have walked away, but I didn't, don't make my same mistake, sell it on E-bay, and buy what you are looking for on E-Bay, prices are better both ways.

Wonderful s selection of books, records, movies, games, toys, even craft supplies!…read more Great place to wander!

I just left the Bookman's Store on Country Club and Southern, and I was abused and disrespected by…read moreone of their staff members. I was shopping, and waiting for my trade offer for some items I brought in. I asked to look at a Collector Comic Book that was locked in a case. I asked the staff member if I could take the book out and look a it because I wanted to make sure nothing was cut out of the comic. He immediately became defensive, and his attitude became hostile. I said "if there is anything cut out it's not worth $25 and I want to check. If I damage it while looking at it, I'll pay for it." His response wasn't helpful or understanding, it was pushy and abusive. "You should just get these while you see them. No one has these, and I've never seen one in our store since I've been here". I said "I have been collecting comics all of my life, and if there is anything cut out, it's not worth $10 to me". Again, instead of being friendly and asking anything helpful or asking questions, he was pushy and forceful, and became even more irritated when I pointed out the water damage on the back of the comic and told him I didn't want it. He was very unfriendly from the start. A toxic person, to be as kind as I can be. I received notice that my trade offer was ready, but I cancelled my trade offer, and walked out of the store with the items I had brought to trade. I WILL NEVER RETURN AS LONG AS THAT PERSON WORKS THERE. When I advised the staff of what happened, they seemed disinterested in doing anything. I asked them "how can you allow a person who treats customer this was to work here, and why would you want to work here if the business allows this?" They all looked at me with blank stares on their faces. A manager did talk to me, but it was the same attitude as the rude employee. He didn't introduce himself my name. He didn't try to find out the name of the employee. His attitude, like the rude staff member, was an attitude of not wanting to be there, an attitude of feeling irritated that they have to actually talk to a customer and assist them, an attitude of superiority and entitlement, an attitude that their customers do not matter to them and that they don't respect people in general. I advised their manager on duty that I work as a customer service consultant, and the employees treatment was unacceptable. He did offer complimentary credit, but did not indicate how much. I declined and told them honestly "I don't care if you pay me a Billion dollars in cash, I don't want it if that person works here. What he did was unacceptable and he should be fired". I am sure they won't do anything, and I want everyone to know that Bookman's is a TOXIC company who does not appreciate their customers, and they will screw you over and abuse you if you go there.