Rating: 4.75/5
I…read morerecently had my Subaru tinted with Llumar FormulaOne "Stratos" series at Tint Plus, and overall, I'm really happy with the experience.
From the start, the initial call was helpful, and I was able to schedule an appointment quickly. The manager was great--he was patient, informative, and really took the time to walk me through the options. I opted for the higher-end Stratos series, with 70% tint on the windshield and sunroof, and 30% on the sides. I went with the 30% on the sides for a good balance between looks and function, though in hindsight, I might have gone with a 40% or 50% just to reduce the chance of being pulled over. But that's a subjective decision, and I can still see fine at night with the 30%, so it works.
After having the Stratos for a while, I'll admit that I didn't notice as much of a difference as I expected between it and a high-quality ceramic film. If I were to do it again, I'd probably consider going with their regular ceramic for the side windows and keep the Stratos on the windshield and sunroof, where it does feel like a noticeable upgrade in terms of heat rejection and clarity.
There were some small air bubbles in the tint, particularly on the sunroof, but I gave it a little time. When they didn't go away, I gave the shop a call. They were really accommodating, and the manager had no hesitation in bringing me in to replace the sunroof tint. I appreciate how they handled this--it's hard to get tint perfect every time (unless you're working in a clean room), but they were eager to make sure I was satisfied, which goes a long way in my book.
One minor hiccup was that the price I was quoted online was a bit different than what I was told in the shop. The website has some helpful details, but it showed a car sunroof (rather than a small SUV), which resulted in a higher price. Not a huge deal, and I understand that things can get mixed up, especially with a newer website. When I brought it up in-store, they gave me an upfront quote that was just a little higher than expected (maybe around $70 more), but they were clear about it, and they also offer a nice military veteran discount. I didn't push them to honor the online price because I felt the situation was understandable and fair.
Another nice touch was that they use professional software for invoicing, which I didn't see at another shop I've worked with in the past. It adds a level of professionalism that I really appreciated.
The shop itself was clean and well-organized, with a waiting area and a restroom. I liked that they had a display showing all their tint options, plus a helpful booklet with examples, so I could see how different tints would look in my car before making a final choice.
When I came back for the replacement tint, I was told it would take about an hour. However, I didn't hear anything for a few hours, so I called and was informed that the job was actually done and ready. A small communication hiccup, but no big deal--just something to keep in mind.
The only reason I'm not giving a perfect 5-star (4.75 out of 5, though I did round up) review is the small price discrepancy, the initial bubble issue, and the slight difference I noticed with the Stratos compared to ceramic, but considering how quickly they addressed everything and how great the overall experience was, I'm still very satisfied. They truly care about customer service, and I'd definitely recommend Tint Plus if you're looking for a quality tint job with fair pricing, professional service, and great attention to detail.
