A very knowledgable and professional technician arrived at the time scheduled and diagnosed the…read moreproblem with our LG washer. He promptly replaced the pump and checked the machine for leaks. The repair bill was itemized and the price was very reasonable.

Very friendly and punctual staff. I purchased a washer and dryer set and delivery and installation…read morehappened right on time the next day. Mr. Santos is very helpful and clearly cares about his clients. 90 day warranties and free deliveries/installations are definitely a plus! I couldn't recommend this business more.

The SoBellas technician, Saul, was excellent! He was polite, friendly, and very knowledgeable. I…read morewill use SoBellas in the future and will recommend them to friends and family.

We are very disappointed in this company. They charged us $685 to fix the home AC and it still…read moreisn't working. They said for a mere $8,000-$10,000 dollars they would fix it and give us credit for the $685. We also initially paid them $215 up front in order for them to waive trip charges for the year. Ridiculous!

Manny provides excellent customer service, attention to detail and a candid professional…read moreattitude!!! He was upfront and honest about a part he ordered that was damaged so he ordered a new part and now my fridge is running smooth and like new! Highly recommend!!!

Manny respond right away. I thought I would have to buy a new fridge cause mine is so old. He was…read moreable to fix it in 30 mind. The price was very reasonable. Great service

Well, I was very impressed with the service. They got us in rather quickly. They were good with…read morecommunicating our different options. The price was also very reasonable and worth the value. They removed the old microwave and installed the new microwave. Very efficient and customer service was great!

Outstanding service! Maurice contacted us before he came out, was on time, and did a great job. He…read moreFaceTimed me to show me what was he was doing and completed the repair in no time. He was above and beyond being fair and didn't charge us for a part we didn't need. We will definitely use Mo Appliance Repair again!

very helpful and courteous fast service will keep coming back for all appliance repairsread more

From the owner: Used appliances sale, Repairs and sale parts read more

Unprofessional! I've wasted a month dealing with them. They…read morehad someone come and inspect the washing machine. The "qualified expert" gave us his charging fee and advised us to repair it. We did the initial payment and waited for the parts to arrived. Three weeks passed and we contacted them to know what was the delay. They canceled the service even when we confirmed by text. Then again, supposedly they reorder the parts and failed to show up. Now, it's being told the washing machine is too expensive and laborious to work. What a joke! Qualified clowns.

My wife and I recently moved to the West area of El Paso. So far I've dealt with many service…read morecompanies in attempt to fix various items in regards to appliances. When Carlos first came out to assess issues with our dryer, he very quickly assessed the problem, ordered the part and returned within a few days to complete the job. Because I liked Carlos', knowledge, professionalism, and clean work ethic, I told him I was going to request permission from my Home Warranty co to schedule Mr Appliance to assess issues with our Thermador microwave, and I was requesting only Carlos to be sent. I very easily was granted authorization because none of the techs sent out previously had the experience that Carlos had. He single handedly disassembled the oven unit, that others had hesitated to tackle. Carlos promptly assessed the issue, ordered the parts and today came over, installed the parts and now we have a functional microwave. Yeah!! I can not appreciate enough this gentleman's professionalism, expertise, courteousness and attention to detail. When he drives up, he wipes his feet, lays a pad on the floor where he lays his tools and item he's working on etc. That's very much appreciated. I'll tell you one thing, next time I need service on anything, I'm calling Mr Appliance and requesting Carlos; should he not be available, I'll wait. I like things done right, the first time.

DO NOT USE THIS COMPANY! I have a warranty with Lowes and they assigned me to this company. The…read morecompany scheduled a technician to come out on December 4. He came out, stayed for less than a minute and told me I needed a new control board and heating element. He would order those and it would take a week. After a week, (December 11) I called for am update on the status. They told me the part should come in on either Thursday or Friday (December 18 or 19) and they would call to set up an appointment. On December 23, I called and no one answered the phone. Today, December 29, I called, no one answered the phone. I then called Lowes to ask for another repair company and i was told Ameri-Tech closed the case on December 8- before the part they ordered was originally supposed to arrive! The closure report said NOTHING about what was wrong with the dryer and I then had to file another claim with Lowes to get the same problem fixed. I am now stuck with a dryer that has been broken for over a month with no scheduled date for fix or even a range for when anything will be done with it- and I have a warranty! it would have been cheaper and less of a headache to skip the warranty and just pay for the repair myself. These people are TERRIBLE and I don't know how they stay in business (PS Lowes is not better. How does a company close a claim without stating ANYTHING and Lowes lets that slide?)

DO NOT HIRE THEM FOR ANYTHING. NOT ANY REPAIR! If I could give less than zero stars I would. If you…read moreever get this company assigned to you from any warranty company especially Lowe's call them back asap and ask for a different company. Trust me you'll thank me later. Unprofessional, never call you back, rude, never show up when they're suppose to, they close out claims so they don't have to do the work but collect the diagnostic money from Lowe's, they took parts from the repair and never installed them and then I was charged for them because they weren't installed on top of that no diagnostic report was ever submitted to the warranty company. I have been waiting since February for any type of repair from this company and it is now April and still nothing but headaches and unusable washer and dryer. I had one of the guys from Lowe's warranty on the line so AmeriTech and them can both talk due to no diagnostic report being submitted and his response was to hang up. I call Ameritech back because Lowe's wanted to speak with them and to have them rejoin the call and they just said "F off I don't deal with this crap have them call me when you're not on the line". Trust me when I say this DO NOT HIRE THEM FOR ANYTHING. NOT ANY REPAIR!

Knowledgeable and responsive. Was able to get me on schedule right away…read more Our machine is now up and running again.

Mr. Ignacio Salas picked up my washing machine on April 28 to repair it. He initially promised to…read morereturn it within two days, but that did not happen. On May 1, he informed me that it would be ready on May 5. My brother took the day off from work to wait for the delivery, but Mr. Salas never delivered the washing machine. He then told my brother it would be ready on May 8, but I still did not receive it. Mr. Salas later stated that he would deliver it on May 13, yet again it was not returned. Finally, on May 14, a friend of mine had to go personally pick it up from Mr. Salas. Throughout this entire process, Mr. Salas never communicated with me directly. We were the ones constantly having to contact and look for him regarding the status of my washing machine. Ignacio Salas 915 207-3531.

Other reviews got me worried. I submitted a warranty claim…read morewith LG on Tuesday afternoon and All Appliances committed the same day to come out the next. They didn't but showed up on Thursday and fixed the compressor. No questions, no ifs and buts. My experience was satisfying only recommendation is to try and inform the client of any change in schedule so they are not changing their own plans and waiting only for a no show.

Not reliable. Scheduled a repair through LG and they never confirmed a time i had to call them a…read moremillion times to get them to Schedule, they showed up late to their first appointment, the compressor repair failed and called them back and they stated the part would take a week and they would be back on Saturday, when Saturday came they never showed up and never answered the phone. Don't waste your time.