I called because I have an issue, immediately he wrote the model number down. Then he started to…read moreask me questions, then he said "come down I'll check your part and see what the issue is." I went there he checked it and said "there is nothing wrong with it." Didn't charge anything. Incredibly helpful and knowledgeable. Alameda may be a cramped street with almost no parking but Santos has clean, safe and ample parking. I recommend this place for so many reasons.

We operate a property management company and often need to repair or replace appliances. We've been…read moreusing Santos Appliance & Repair for the past 7-10 years. Carlos and hie crew are very responsive have good products and know how to properly fix almost any kind of appliance. I highly recommend them. Charlie Clark. Clark Bros Real Estate & Rentals

Well, I was very impressed with the service. They got us in rather quickly. They were good with…read morecommunicating our different options. The price was also very reasonable and worth the value. They removed the old microwave and installed the new microwave. Very efficient and customer service was great!

Outstanding service! Maurice contacted us before he came out, was on time, and did a great job. He…read moreFaceTimed me to show me what was he was doing and completed the repair in no time. He was above and beyond being fair and didn't charge us for a part we didn't need. We will definitely use Mo Appliance Repair again!

My wife and I recently moved to the West area of El Paso. So far I've dealt with many service…read morecompanies in attempt to fix various items in regards to appliances. When Carlos first came out to assess issues with our dryer, he very quickly assessed the problem, ordered the part and returned within a few days to complete the job. Because I liked Carlos', knowledge, professionalism, and clean work ethic, I told him I was going to request permission from my Home Warranty co to schedule Mr Appliance to assess issues with our Thermador microwave, and I was requesting only Carlos to be sent. I very easily was granted authorization because none of the techs sent out previously had the experience that Carlos had. He single handedly disassembled the oven unit, that others had hesitated to tackle. Carlos promptly assessed the issue, ordered the parts and today came over, installed the parts and now we have a functional microwave. Yeah!! I can not appreciate enough this gentleman's professionalism, expertise, courteousness and attention to detail. When he drives up, he wipes his feet, lays a pad on the floor where he lays his tools and item he's working on etc. That's very much appreciated. I'll tell you one thing, next time I need service on anything, I'm calling Mr Appliance and requesting Carlos; should he not be available, I'll wait. I like things done right, the first time.

Unprofessional! I've wasted a month dealing with them. They…read morehad someone come and inspect the washing machine. The "qualified expert" gave us his charging fee and advised us to repair it. We did the initial payment and waited for the parts to arrived. Three weeks passed and we contacted them to know what was the delay. They canceled the service even when we confirmed by text. Then again, supposedly they reorder the parts and failed to show up. Now, it's being told the washing machine is too expensive and laborious to work. What a joke! Qualified clowns.

David and Juan did an amazing job replacing our outdated equipment. Highly recommend Sobellas for…read moreequipment installation and repair.

So far so good with the radio advertised monthly subscription service, at about $16 OR 18 bucks a…read moremonth, for 2 to 3 no fee HVAC inspections, cleanings, filters and basic maintenance; PLUS, included no-fee service calls WHEN having any heating and cooling issues; and, the additional discount for parts and I believe labor ALSO. They're very honest about looking up existing system warranties, coordinating and backing those up. However, the minimum $250 labor charge, as is reputable industry standard, I get it, for any type work done at all, no matter how minor the task is bit of a sticky point for me; so, client/buyer beware SINCE lots of little residential tasks simply do not rise to the level of SUCH an expense. Nevertheless, they're very professional and reliable THUS far after being with them for a few years already. This company is highly recommended, and every technician has been impressive with clear explanations and very competent in their efforts. Cheers to THIS outfit.

John (owner) and his employee Oscar came out to repair my commercial ice maker that had not worked…read morein 2 yr. Honestly, I had given up on it working. But John came first to diagnose the issue and said he would be back with a employee because he had to get under house where the ice maker was draining to clear the drain lines..and he needed a second person to help...the drain pipe was clogged extensively and the drain hose from the machine was clogged. They both were patient..came and evaluated what they needed...then left to get more supplies and returned after 5p with the new supplies and stayed til 8p to finish. I even called him around 5 and asked if he was sure he still wanted to come and return to finish with it being so late...he confirmed he was close to the house and on his way at 515 to finish. He and Oscar returned and made a comment thats what flash lights are for if it got later. He and Oscar were professional, happy to find the problem even with it being after hours. Honestly they both were amazing. Oscar got the machine Manitowoc hooked up while John was under house securing the drain. Never during this after hrs repair that either complained about it being late. They stayed energetic, happy and expressed thanks for the opportunity to fix the machine. Since it would take all weekend to see how it performed. .John even offered to return monday to check machine if it was not working correctly. Fortunately...it started right up and draining properly. Thanks to John's evaluation that it was never the machine but the draining system. Oscar also replaced the power panel (that needed to be changed) . He was so efficient as well. To add. In the past John has repaired my Viking refrigerator when no one else would bother because it was complicated to repair. If you are looking for an excellent Appliance repair company--we recommend Amer-Tech, owner John and his employees to assess and repair your appliance. They are honest and reasonable in their repair charge. I was actually somewhat concerned over what the final bill was going to be to consider they were here after hours up to 8 and include the previous trip in to evaluate the machine and set up a plan for repair. Their bill was more than reasonable. I recommend this company if you are looking for a company whom cares about getting the repair right the first time, as well as , showing concern for the customer with satisfaction guaranteed. Excellent 10/5

One word to describe the service "TERRIBLE". My mother was trying to fix her washing machine. We…read morewere also referred to this company to repair washer, based on the Lowes service extended warranty. It took several weeks to order the part, the part came in and it took several days for them to even acknowledge us. Then the cancelations started coming in. We ended calling the warranty company, they told us that AMERI-Tech had already been paid for their service and that they had already done the repair. Yeah right, we still have part sitting to be replaced. As with other reviews, I can't understand why Lowes and the Warranty company trust this company. Everyone please be careful. I am also filing a formal complaint with BBC. Suggestions would be to also file a formal complaint with the Warranty Company.

915 appliance repair responded to my yelp message very quickly and had an opening that morning…read more Manny was able to assess the problem quickly and fix it with a 3 month warranty. And he even fixed my ice dispenser. Good price of service.

Manny provides excellent customer service, attention to detail and a candid professional…read moreattitude!!! He was upfront and honest about a part he ordered that was damaged so he ordered a new part and now my fridge is running smooth and like new! Highly recommend!!!

Needed help with my refrigerator, since it was making a horrible noise. I called on a Saturday…read moreright before they're scheduled to close and Gary took my call. Was extremely generous with his assistance and gave me a tutorial on the issues that might be causing noise. He was scheduled to come out to repair on Monday, however his recommendations he provided on Saturday took care of problem. Extremely responsive and very customer focused. They're my go to for any type of appliance repair.

I called Gary to see if he had a part for my Microwave. He did not have the part but he gave me…read moreseveral numbers to try for other businesses that I might try. He is a straight shooter and I will trust him in the future with any other repairs that I might need. I have been a Troubleshooter for over 40 years and I can size up another technician pretty quick just by having a conversation. This man is honest and knows what he is talking about. I highly reccomend him if you need something repaired. Have a great day!!!!!!!!!!!!!!

I called on a Friday after realizing that my refrigerator stopped cooling. They did not answer but…read moreI received a reply via text that they would call me back which happened right away. After describing the issue and letting them know the brand of my refrigerator, an appointment was booked for Saturday morning with a two hour window which was more than acceptable. On Saturday morning I received a text that they were on their way. Once they arrived, the service call took less than 30 minutes. Price for the replacement part and labor were fair and I'm happy to recommend their services.

5/5 Stars -- Outstanding Service!…read more If you need appliance repairs, look no further than Billy at AAA Affordable Appliance Repair. Our refrigerator ice maker completely stopped working, and Billy had it diagnosed and fully replaced in no time. He was punctual, highly professional, and exceptionally courteous throughout the entire process. It's rare to find technicians who are not only fast and knowledgeable but also transparent, tidy, and fair on pricing. The new ice maker assembly is working perfectly, and the whole experience was completely hassle-free. Billy will be our first call for any future appliance issues. Highly recommended!