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    David's Appliances

    3.5 (2 reviews)

    Services - David's Appliances

    Appliance repair

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    6 years ago

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    Mr. Appliance of El Paso-Horizon City

    Mr. Appliance of El Paso-Horizon City

    3.9
    (9 reviews)

    My wife and I recently moved to the West area of El Paso. So far I've dealt with many service…read morecompanies in attempt to fix various items in regards to appliances. When Carlos first came out to assess issues with our dryer, he very quickly assessed the problem, ordered the part and returned within a few days to complete the job. Because I liked Carlos', knowledge, professionalism, and clean work ethic, I told him I was going to request permission from my Home Warranty co to schedule Mr Appliance to assess issues with our Thermador microwave, and I was requesting only Carlos to be sent. I very easily was granted authorization because none of the techs sent out previously had the experience that Carlos had. He single handedly disassembled the oven unit, that others had hesitated to tackle. Carlos promptly assessed the issue, ordered the parts and today came over, installed the parts and now we have a functional microwave. Yeah!! I can not appreciate enough this gentleman's professionalism, expertise, courteousness and attention to detail. When he drives up, he wipes his feet, lays a pad on the floor where he lays his tools and item he's working on etc. That's very much appreciated. I'll tell you one thing, next time I need service on anything, I'm calling Mr Appliance and requesting Carlos; should he not be available, I'll wait. I like things done right, the first time.

    Unprofessional! I've wasted a month dealing with them. They…read morehad someone come and inspect the washing machine. The "qualified expert" gave us his charging fee and advised us to repair it. We did the initial payment and waited for the parts to arrived. Three weeks passed and we contacted them to know what was the delay. They canceled the service even when we confirmed by text. Then again, supposedly they reorder the parts and failed to show up. Now, it's being told the washing machine is too expensive and laborious to work. What a joke! Qualified clowns.

    Ameri-Tech Appliance Repair Service

    Ameri-Tech Appliance Repair Service

    1.4
    (18 reviews)

    We scheduled a service call between 12pm-5pm today. At 2pm, the technician called to reschedule…read morestating that they were down one technician due to a problem with the service vehicle. I called and spoke to them advising that we could wait until after 5pm but that it would be impossible to reschedule since we are booked with patients for the next 2 weeks. The technician said that we could file a complaint with "Lowes" (it was Home Depot) and hung up the phone. In review of their review rating, I am not sure why Lowes or Home Depot are contracting with this company.

    DO NOT USE THIS COMPANY! I have a warranty with Lowes and they assigned me to this company. The…read morecompany scheduled a technician to come out on December 4. He came out, stayed for less than a minute and told me I needed a new control board and heating element. He would order those and it would take a week. After a week, (December 11) I called for am update on the status. They told me the part should come in on either Thursday or Friday (December 18 or 19) and they would call to set up an appointment. On December 23, I called and no one answered the phone. Today, December 29, I called, no one answered the phone. I then called Lowes to ask for another repair company and i was told Ameri-Tech closed the case on December 8- before the part they ordered was originally supposed to arrive! The closure report said NOTHING about what was wrong with the dryer and I then had to file another claim with Lowes to get the same problem fixed. I am now stuck with a dryer that has been broken for over a month with no scheduled date for fix or even a range for when anything will be done with it- and I have a warranty! it would have been cheaper and less of a headache to skip the warranty and just pay for the repair myself. These people are TERRIBLE and I don't know how they stay in business (PS Lowes is not better. How does a company close a claim without stating ANYTHING and Lowes lets that slide?)

    David's Appliances - homeappliancerepair - Updated August 2026

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