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Appliance Tech

5.0 (1 review)
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Cooktop repair

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Ameri-Tech Appliance Repair Service - A refrigerator we service

Ameri-Tech Appliance Repair Service

(17 reviews)

John (owner) and his employee Oscar came out to repair my commercial ice maker that had not worked…read morein 2 yr. Honestly, I had given up on it working. But John came first to diagnose the issue and said he would be back with a employee because he had to get under house where the ice maker was draining to clear the drain lines..and he needed a second person to help...the drain pipe was clogged extensively and the drain hose from the machine was clogged. They both were patient..came and evaluated what they needed...then left to get more supplies and returned after 5p with the new supplies and stayed til 8p to finish. I even called him around 5 and asked if he was sure he still wanted to come and return to finish with it being so late...he confirmed he was close to the house and on his way at 515 to finish. He and Oscar returned and made a comment thats what flash lights are for if it got later. He and Oscar were professional, happy to find the problem even with it being after hours. Honestly they both were amazing. Oscar got the machine Manitowoc hooked up while John was under house securing the drain. Never during this after hrs repair that either complained about it being late. They stayed energetic, happy and expressed thanks for the opportunity to fix the machine. Since it would take all weekend to see how it performed. .John even offered to return monday to check machine if it was not working correctly. Fortunately...it started right up and draining properly. Thanks to John's evaluation that it was never the machine but the draining system. Oscar also replaced the power panel (that needed to be changed) . He was so efficient as well. To add. In the past John has repaired my Viking refrigerator when no one else would bother because it was complicated to repair. If you are looking for an excellent Appliance repair company--we recommend Amer-Tech, owner John and his employees to assess and repair your appliance. They are honest and reasonable in their repair charge. I was actually somewhat concerned over what the final bill was going to be to consider they were here after hours up to 8 and include the previous trip in to evaluate the machine and set up a plan for repair. Their bill was more than reasonable. I recommend this company if you are looking for a company whom cares about getting the repair right the first time, as well as , showing concern for the customer with satisfaction guaranteed. Excellent 10/5

DO NOT USE THIS COMPANY! I have a warranty with Lowes and they assigned me to this company. The…read morecompany scheduled a technician to come out on December 4. He came out, stayed for less than a minute and told me I needed a new control board and heating element. He would order those and it would take a week. After a week, (December 11) I called for am update on the status. They told me the part should come in on either Thursday or Friday (December 18 or 19) and they would call to set up an appointment. On December 23, I called and no one answered the phone. Today, December 29, I called, no one answered the phone. I then called Lowes to ask for another repair company and i was told Ameri-Tech closed the case on December 8- before the part they ordered was originally supposed to arrive! The closure report said NOTHING about what was wrong with the dryer and I then had to file another claim with Lowes to get the same problem fixed. I am now stuck with a dryer that has been broken for over a month with no scheduled date for fix or even a range for when anything will be done with it- and I have a warranty! it would have been cheaper and less of a headache to skip the warranty and just pay for the repair myself. These people are TERRIBLE and I don't know how they stay in business (PS Lowes is not better. How does a company close a claim without stating ANYTHING and Lowes lets that slide?)

Appliance Tech - waterheaterinstallrepair - Updated May 2026

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