Great south loop old school cleaners. I was in the search of an alteration place that opens early…read morein am and has a fast turn around time. This cleaners met all my needs . I can in to get my sons Taekwondo Gee patches out on. It took a day to do and costs $15. Friendly staff and great location

I've only used this store because it is conveniently located. Otherwise, I do not have anything…read moregood to say about it. I bring here my dress shirts to be washed and pressed. Basic stains do not always come out and I just deal with it myself. While some buttons end-up getting cracked during the press, the replacement buttons that the store provides are not equivalent, do not match well and are poorly sewn. On top of all, the person operating the store is very mean and exhibits poor customer service. Avoid this place if you can.

My husband and I were visiting Chicago, and needed to do laundry: a surprisingly difficult task in…read moredowntown Chicago. Enter Master's Valet Cleaners. Located within the vast One Illinois Center building, this cute mom and pop shop provided us with friendly, fast service. If you get lost like I did, just call them, and they will direct you. The sweet woman working (her name escapes me), was able to wash/dry/fold all of our laundry same day, within a few hours, for a very reasonable price. We were staying at The Pendry, which is directly across the street. Highly recommended for anyone staying at hotels in this area.

I've been coming to Masters Cleaners for all my hemming needs, and I am consistently impressed with…read moretheir quality and professionalism. The owner is very friendly and not only does great work, she also always delivers on time - something I value greatly. I never have to worry about delays or mistakes. If you're looking for a reliable place for alterations or hemming services, Masters Cleaners is the place to go! Highly recommend!

I needed to get my work uniform pressed and the place I usually frequent couldn't do it, but they…read morerecommended Bel Aire. I called in at 11am and asked if they could have my items, which consisted of 3 button up shirts, 1 wool pants and a pair of cargos, ready by 2pm. They told me to hurry in and they could do it. I picked my stuff up and was happy with the service. Will definitely come back!

This place is great! They are fast and cordial…read more The cost for a 2 piece suit is $6.50. A buttoned french cuff collar shirt is $2.00.

Better than average customer service and Huge machines for washing and drying . The attendant is…read morealways available and looking to assist or offer help with any issues you may have

Love that this place is not too far from me. Whenever I go, it's always clean. The prices are…read moredecent compared to other laundromats.

I needed a bridesmaid dress altered for my friend's wedding and the dress fit perfectly after she…read morealtered it! Her work is very professional and she works efficiently. She is also super friendly and nice to work with. I have been recommending her to all my family and friends. Tip for finding the place: I accidentally went into the main building the first time and they directed me to it. Instead of going into the building, you will see stairs going down outside the building. Go through the revolving doors and you should see it.

Online it says they have self service washer and dryer and they do not, when I arrived the lady…read moresaid they had the service available and then proceeded to tell me it was $70 for my load to which I declined and left.

I have been going to this laundry for a long time mostly because my mother uses it to wash her…read morecomforters in big machines. I am use to this place. But, for a couple of years now this laundry has been on and off for me. I keep saying I am going to go to a different laundry, but never do. I like the machines here, when they work! The guy that runs this place is hardly ever there. When his machines don't work I never get my money back. There needs to be an attendant on duty at all times. I like the pre-wash cycle & few laundrys have this any more and this is what keeps me coming back. Also the location is convenient. But, I swear one of these days will get feed up with this laundry and never go back, or just buy my own washer :)

I've been coming to this laundromat for a while now. Two good things about it: the cost is great…read moreand it's not usually packed. But some negatives: I see the guy cleaning, but I often have to go back through the machines to remove cat hair. Also, the bathroom is not in a good place for a woman if it happens to be night time when you're doing your laundry - you have to go down a hall and to the back. But more than anything, this place eye ax to before I first came here I asked what are their hours were. They close at 10 pm, so they say the last wash is at 9pm. t I'm sure they say the last washes at 9 PM. The guy didn't like that I would come there unintentionally sometimes at 8:30 p.m., he would huff, puff, shake his head, etc, and finally on Thursday, September 13, 2018, he told me that it wasn't the intent for people to come around 8:30 and even though the last wash is at 9 it is "not the intent" for the last wash to actually be at 9. He literally told me "that's not the intent" when I told him you said the last was is st 9 - it's 8:30 p.m. My problem with that is if you don't want people to come at 8:30, tell them the last wash is that 7:30 or 8 - that's the latest most people will get there. At least I didn't literally come at 9. So, also in his explanation he told me that "the intent is for people to come at a respectable time", which means that you're saying I'm not being respectful. I've been coming here for awhile now, eventually noticing his attitude, and now he's questioning my respectfulness. After I told him to change the hours, I went to my trunk and decided forget it I'm not going back there anymore. I do not appreciate that I've been coming often to this laundromat only just to end up having my character slandered in front of other customers, because he didn't want to stay late. I'm convonved he knew the hours before he took the job. And if he's not the one with the authority to change the hours, he should have taken it to his boss. If he was afraid to do that, be obviously knew that was unprofessional. I understand where he was coming from, not wanting to stay late, but you can't get mad at customers for coming between the hours that you approve and advertise, especially not slandering them to their face! This was just flat out rude and unprofessional. If you want people to be there by 8 o'clock tell them the last wash is at 7:30 or 8 PM!

DO NOT GO HERE. Our dryer unexpectedly broke and we had wet clothes. Took them to this laundromat…read moreto dry and they cited an unpublished "policy" they need to charge $20 to use the dryer because we didn't wash the clothes there. They have multiple bad reviews and the prices are crazy high. Avoid at all costs. There are many other choices within a few minutes.

Clean, staff super helpful, lots a plants which are nice. You can buy laundry cleaning supplies…read morewhile there.

I dropped off a $90 rug I got from target for dry cleaning at this place. It had some oil stains so…read moreI called them before I dropped it off to get an estimate of the cost. I told them it is a cheap, medium sized rug, and they told me it would be around 20 dollars so I brought the rug right over to the place and reconfirmed with the girl at the cashier that it will be around 20 dollars. She told me it would be ready in 2 weeks. After 3 weeks, I got a call from them saying that the rug is ready for pick up but the cost is $150. They told me it was originally $200 but they bargained it down to $150. I was completely dumbfounded and asked them why they told me it would cost $20 when I was dropping it off. The owner's response was that the girl is "just a worker" and doesn't know about pricing. I told her that I will not pay $150 for dry cleaning a $90 rug, and insisted that I would have either thrown it out or cleaned it myself if I knew it would cost that much. She asked me if they should throw away the rug then and I told them to do so. So there goes my rug and I learned a valuable lesson not to go back to this place ever again.

Wow...I was really impressed by the level of service here. I needed two pairs of pants repaired…read more(one for zipper and the other for a hole at the pocket seam) and in a short time frame. Jane is really great. She knew it was my first time using her dry cleaning service and went above and beyond to get some pants serviced. Not only did both pair of pants get fixed and clean, but ahead of schedule too. I will definitely be returning here to do dry cleaning and any kind of repair work