I highly recommend Synergy Onsite Septic Solutions for anyone needing comprehensive and reliable…read moreseptic services. From start to finish, the experience was truly exceptional, especially thanks to the expert work of JP. JP's professionalism and knowledge were immediately evident. He arrived promptly and took the time to clearly explain the necessary maintenance and repairs for my system. The complexity of the septic system felt manageable because of his clear communication and expertise. Specifically, the work JP performed on both the primary septic components and the BAT media was flawless. He ensured the entire system was running efficiently, addressing every detail meticulously. It is rare to find such high-quality technical work paired with genuine customer care. If you want peace of mind regarding your onsite septic solution, call Synergy, and ask for JP--you won't be disappointed!

We had some overflow from 1 of our clean out pipes so we scheduled a visit online. We got texts,…read moreemails and a phone call. None mentioned a $250 fee for the visit. What is worse is that the technician simply confirmed what we had already said but took no action. He said they might be able to fix it or we might need a new system which will cost $20,000 to $30,000. I would have been ok if he had actually did some digging or put a scope into the pipe but no. He was gone after 15 minutes. Imagine a plumber or electrician telling you what might possibly be the problem but making no effort to actually diagnose it or fix it then charging you $250 anyway. Simply dishonest behavior.

I had an emergency and called SOS to see how quickly they could come. I was told on the phone that…read moreit was doubtful they could come that day. As such I told SOS I was going to try and find someone to come by ASAP. I was able to get another company to come by that day, so I scheduled the other company. Right after getting off the phone with the other company SOS called back and said they could come that day. I find that to be great customer service that they would call me back saying they could make room for my problem. SOS is to be commended for their communications with customers. This trait is lacking with many companies I deal with in the Austin area.

Used Snowden for septic pump out. Spent time on phone prior with Jeff who was very informative…read more Overall, good service as Larry H was outstanding and on time. Recommend them.

I could not say enough good things about Jack Ward and his wonderful crew. His daughter Is also a…read morevery hard worker, very careful and good work and back breaking. They worked harder than I have ever seen in my life and didn't quit til it was exactly right . 5 stars!! Pam L

To any and all.... I strongly advise not to ever use or have friends/family use a septic service by…read morethe name of Ward's septic. Jack Ward and his Daughter. Charged $4800 to clean out our septic and leech field. Same problem two weeks later. Came out and refused to warranty anything and even blamed it on the rain. Didn't do it during the heat wave, so rain is not it. They were rude and refused to even further discuss it. Just drove off. Highly rude and unprofessional. I tried to communicate. The rude Daughter just walked off during the conversation. I even asked her to just calm down and have a conversation about it. $4800 is a lot of money for the same problem to persist after the service is done. I was referred any a builder friend who said they should warranty their work. They were full of nothing but excuses. I left them know I'd have to seek legal recourse. She just said "go ahead".

Thorough and professional. Both the men on the job and supporting staff in the office…read more Also patient. Logan was the job supervisor, I sent dozens of text and emails he promptly answered each one. Which I greatly appreciate. Yes, I can confidently recommend.

This people deserve 5 stars. They are reliable and trustworthy 1000%. Who ever see this comment,…read more you can trust these people. They came 4 time to my house to fix small problems without charge. I want to do business with them in the future again.

I had a tough septic job, down a cliff. This brought the bandits out of the woodwork. They really…read morewere trying to rip me off with a crazy high quote and BS explanations. Wastewater Transport Services was actually recommended by another honest septic company that turned it down. Their smaller trucks were not powerful enough. Ash from WWTS was very nice and honestly couldn't give me a price until they came out to look. He let me know it would require two guys and a longer on site time. Rudy who came out was great, Assured me it wouldn't need any crazy equipment like I had previously been quoted. He'd seen it and done many similar jobs before. Rudy came out as scheduled and toughed out the extra hours and a ton of trips up and down my steps. It went great. He showed me inside the tanks after the job and explained the work. This was not a bargain job. The price was fair and reasonable for the job,well done on time. I will only use this company and I will make sure my neighbors do too.

Called the office on April 21, 2014 to get an over the phone quote. By far the cheapest even with…read morethe possible add on that all the other places charge. The price we were given was explained for 1 hour of service, 1750 gallons. They were upfront and forthcoming. Other places didn't tell me that info until I asked. They were able to give me extended quotes should it go over the time or gallons. I scheduled for that Wed and was told that someone would be out between 3-6 pm. I got a call 30 min before they arrived. I got a call that Rudy Minas would be there in 30-45 min. I was also reminded about the 10.00 coupon savings. Rudy got there at 3:30 and was done by 4:30. He was so nice.. Thanks WWTS for not trying to take advantage.

Wow, I seldom post reviews but felt need to warn those unfamiliar with…read morecost of septic pumping. Normal cost is between $300-$375. Pop-A-Lid's quote $575.! You've got to be kidding!!!

Quoted the lowest price of 4 places we called, but then came up with extra charges that added $200…read moreto the bill. Charged to locate the septic system even though I showed them exactly where it was (with above-ground access). Charged for extra hose length. Even charged for digging when I did the digging to access the other access holes even though the whole tank is connected. Their truck left marks all over my driveway and a huge oil stain from their truck engine. Quoted price: $350. Actually charged: $540. Price quoted was for 1500 gallon tank. They knew it was a 1500 gallon tank. Their excuse for overcharging? "Well, sometimes a 1500 gallon tank (made of steel, by the way) actually holds 1700 gallons."

This started two weekd ago after very heavy rain. Our pump was working but never shut off. We…read morewere told (by another service provider) that the field was probably saturated, afterall, we had received 9.5 inches of rain in the previous week. This was July 14. Two weeks later the same thing happened. Pump never shut off. Our previous septic company couldn't get to us and recommended Sandifer Septic. I texted Caleb and he replied quickly (That was Tuesday after 5pm). We set up an appointment for Wedneday at 10:30. Caleb texted me when he was on his way (on time!). Together we found the end caps on the field lines. Caleb uncapped each one and flushed the lines (see photos) full of sludge and roots. After the lines were flushed the pump returned to normal operation and quickly the tank was empty, the pump float went down, and pump shut off (all back to normal). Nobody likes to deal with this sort of thing. But having a great sevice company brings great relief to an undersirable situation. We can now flush toilets, wash dishes, etc. Back to normal and I can't say enough about Caleb Hinojosa from Sandifer Septics. He is friendly and professional. He gave a great recommendation for finding the end caps in the future. Overall, totally satisfied with this experience. They don't pump tanks. The do install and repair work. Caleb recommended Hambone Plumbing (Justin Hamby) for pumping septic tanks. I can't review them yet but in several years when I need pumping I will give them a try. For anyone needing repairs service (not a basic pump-out), I would highly recommend Caleb at Sandifer Septics.

Super fast repairs. Great communication. Wen above and beyond. Will call again! Great team!read more

They were prompt and honest on estimating the cost. The work was done professionally and…read moreaccurately. I would use them again.

What kind of electrician charges $500+ for a circuit breaker replacement? That's robbery.read more