All Ways Restoration

(21 reviews)

I was referred to All Nations Restoration by a neighbor. I was scheduled for the next business day…read moreto have an area of concern on the exterior of my home assessed. Jeremiah was professional and knowledgeable. He managed and treated the area of concern and shared additional information about exterior home mold and fungus growth and preventative measures. Many thanks

Folks at the Georgetown location were so helpful and quick. They even offered to show me the…read morefailed part so my teenage daughter could see. Really nice waiting area, even with an indoor playground! I highly recommend.

SceneSafe BioDecon

(1 review)

You're a good man Charlie Brown! And you have a good crew of friends and coworkers/ employees. I…read morewish for you much success. You found a way, and helped me to get through one of the hardest things I've ever had to do. You never made me feel shameful or humiliated. As a person, I feel like I'm a little bit better, after knowing you. "May you live long and prosper!" Merry Christmas! i am most grateful, and respectfully yours, Beth Johnson 8100 Greenslope Dr. Austin, Texas PS: Thanks for getting my coffee table, and bringing it to me! Above and beyond your call of duty!

From the owner: SceneSafe BioDecon is an Austin-based company founded by firefighters who understand the aftermath…read moreof tragedy. We specialize in cleaning and decontaminating properties after suicides, violent crime scenes, hoarder houses, biohazards, water mitigation, and unattended deaths. We know these events are challenging. We aim to restore your home or business to a safe and habitable condition so you can focus on healing during this emotional time. Our firefighter background gives us a unique perspective on the impact of trauma. At SceneSafe BioDecon, our highly trained and compassionate team is equipped to handle the most challenging scenarios with expertise and discretion. Contact SceneSafe BioDecon, in Austin, TX, today

Austin Bio Clean & Restoration

(6 reviews)

Shawn and his team assisted with a major decluttering project and could not have been more…read morethorough, helpful and professional. They were a pleasure to work with, left things ship-shape and clean, and meeting a former New Englander was a nice bonus. Recommended.

Highly recommended! Shawn was professional, on time, and forthcoming with information that I did…read morenot receive from other vendors. We discussed the services I was requiring, and he was on it once we agreed on the price. Information, efficiency, and turnaround were impeccable. It made my job so much easier, and the work was exceptional! Thank you, Shawn! I highly recommend his services.

United Water Restoration Group of Austin

(10 reviews)

Tracy is highly knowledgeable and a true expert in his field. Despite facing some personal…read morechallenges at the time, he and his team remained professional, efficient, and punctual, ensuring the entire process ran smoothly. I'm writing this review a year later because my husband and I were genuinely impressed with their work and remain very happy with the results. Thank you Tracy!

First, we did not end up working with UWRG, but we wanted to. The only reason we went elsewhere is…read morebecause we needed a specific additional service that they didn't offer. Every interaction with them was prompt and professional. I sent them our mold remediation protocols. They called the next day to schedule a visit, and I had an estimate a day or two later, that was roughly on-par with other estimates I received. Chris, who came out to do the site review and walk us through the plan, was incredibly knowledgeable and helpful, pointing out a few things that changed how we thought about what actions to take first. We have other parts of our project that we're delaying for a few months and we'll probably used UWRG for them.

Steri-Clean Central Texas

(5 reviews)

Josh and his crew went above and beyond with the cleanup of my hoarder brother's condo. If I could…read moregive them 10 stars I would. They treated my brother with compassion and respect.

Stephanie and her worker were great helping us during a stressful situation. The entire contents…read moreof our storage unit were covered in rat urine and feces. She coordinated how to get the unit and contents decontaminated, sort through anything that could be salvaged and even took items that had to be discarded to the landfill! She wrote a letter outlining why this service was needed in order to claim the expense to our insurance company. This was a huge ordeal for us and upsetting to get rid of so many special items. She made the process easier and did a fantastic job in every way. Highly recommend her services!!! The McCracken Family

Emergency Cleaning Solutions

(1 review)

After a recent unattended death in the family, we had to do the unthinkable and find a crime scene…read morecleaner. As we are out of state, the prospects of this seemed confusing and daunting. However, Chris Brown and his team made a very upsetting and difficult situation smooth and as simple as it could get--they were easy to connect with, kept in touch throughout the process, worked with our contacts, and were exceptional professionals all the way. So happy to have found ECS and we highly recommend their services!

From the owner: Emergency Cleaning Solutions (ECS) is a specialized cleaning company that provides crime scene…read morecleaning in San Antonio TX, as well as trauma scene decontamination for residential, commercial and multi-family properties. We are a family-owned and operated business that has served the Austin and San Antonio areas since 2010. Our company is rooted in the fire department and funeral industry, giving us first-hand experience with traumatic events and the impact they have on families. Our highly-trained team of OSHA-compliant crime scene cleaning technicians are on call 24 hours a day and will promptly handle every contingency with professionalism, compassion and confidentiality.

Restoration Solutions By Elite

4.3

(6 reviews)

They're the epitome of restorative services because 1.they respond immediately 2. They're super…read moreefficient and pay attention to everything as if they owned the place. Sam and Matt and Sebastian were helping me to get my house back to one hundred percent.I endured a fire in a bedroom from Amazon defective product. I had to move out for 2.5 months. The stressful time was made worse because USAA had so many fires in JANUARY 2024. I was placed on the back burner by USAA and that was impacting my ability to get my house completely done. The checks from USAA didn't go to penny Mac directly but it was overnighted to a service center and signed off and overnighted to me. This was added time. At the end of two plus months Sam put my house back just as it had been from the get go. The Red Cross also deserved a shout out for helping me financially and they helped me get through several weeks of "limbo". Thanks once again Restoration by Elite, I'm very much enjoying my peaceful abode..

Sam and this company were so great! I had a closet sustain terrible water damage. First, they came…read morein to tear everything down and clean all the water up so it wouldn't mold. Later, they came and rebuilt everything. Thanks to Sam and his team!

Jenkins Environmental Services

(1 review)

Fantastic job with mold remediation! Alex was hard working, polite, and communicated every step of…read morethe way.

From the owner: Jenkins Environmental Services offers both commercial and residential services including mold…read moreremoval, asbestos abatement, crawl space repair, crime scene and trauma cleanup, and emergency biohazard cleanup and removal.

Austin Roofing Company & Water Damage

(530 reviews)

I had my roof done by WDR in 2021 and honestly everything during the install was fantastic. They…read morewere quick, at one point it was going to rain mid-way through the install so they pulled out all the stops and they got my roof done ahead of schedule before it rained. Since then the roof has held up great! Last week I started seeing a leak on the outside of my house. I called them up and the owner sent someone out the same day just to rule anything out. When they came out we both agreed that it didn't look like there was anything wrong with the roof, but that didn't stop them for doing their best to stop it from leaking they added some caulking around some holes in the stucco and masonry and fixed up some of the flashing near the leak. After that, it was still leaking, but Brad, the owner, was kind enough to come out again, even though it had NOTHING to do with the roof just to double-check on me and make sure that I was doing well. At the end of the day, they took off a side gutter and found a hole in the wall that the builders had left from when the house was built. Again, STILL not roof related, but they treated me like family and helped me as if it were and fixed it up for me. Literally cannot say enough good things about WDR! I've never found a company that is this helpful or this responsive.

I really appreciated everything Ben Willows with Austin Roofing Company & Water Damage did for my…read moreroof replacement. What started as raccoon damage ended up turning into a full roof replacement--something I had been putting off for a while. Ben took the time to walk me through every step in detail, including how the insurance process works. That alone can be stressful, but he made it much easier to navigate and gave me peace of mind throughout the process. He was professional, responsive, and communicative from start to finish. There are plenty of roofing companies out there offering similar services, but I truly felt that Ben and his team provided the best value without compromising on quality. I'd highly recommend them to anyone in need of roofing work.

Magic Pest and Lawn

(814 reviews)

Brent C. was very fast and communicated well. He treated for mosquitoes and wasps…read more He even swung back by later to knock out a nest that had been well hidden from sight in a light fixture. Thanks!

I'm trying to understand why my experience is so different from these 5 star reviews…read more. After talking to a few pest companies, not only did they get the species of ants wrong (acrobat vs carpenter) which affects the bait being used, but they also can't get their story straight. I contacted them about an ant infestation inside my home. The technician who came out placed sugar bait inside to eliminate colony. He told me that an exterior treatment was not necessary at that time. I accepted that recommendation, due to potential exposure for my active dog. Months later, I called to follow up because the ant problem had not been resolved. I was then told the $216.50 treatment of simply adding sugar bait for the interior also included exterior treatment during the original visit. That was surprising because I was never told an exterior treatment had been done. When I asked where it had been applied, they did not give me a clear answer regarding the exterior. Paying for another treatment isn't the issue. If the ants require another visit, I'm happy to pay for it. My concern is that the explanation of what was actually done has changed. Now, they're saying I have to pay another $216 for their services again. Something just isn't adding up. If there's a reasonable explanation, I'd like to hear it. Based on the conflicting information, I have little confidence in their service.

Blue Dragon Plumbing

(527 reviews)

First of all, Gilbert is the nicest man, and he's super responsive. I called because my disposal…read morewasn't working and he came the next day. He solved the issue super quickly and didn't charge me because it didn't require a 'repair' per se. That's what I call amazing service. I will definitely be using Blue Dragon Plumbing for all my plumbing needs in the future.

I've had Gilbert take care of some of my plumbing work in the last few years. He was always…read moreresponsive and did a satisfactory job. Recently, it seems he is less service oriented. He took offense since I questioned a travel fee he added on to his charge, considering he lives in the vicinity and isn't traveling far to get to my place. He declined to provide any further service to me on that account. He assumed a "soup nazi" stance: "you question my travel fee? no more service for you."

A-Tex Pest Management

(518 reviews)

We did a termite treatment as we found termites at our property line and it was reasonably priced…read moreand the tech was great.

I thought I had a critter in my attic. The guy from A-Tex quoted me $2700 to bring a trap and to…read morescreen off the vents. Sounds like a plan, right? Well, he told me none of my vents were screened, told me all the covers on my less than year old home were plastic. Fortunately I had my home inspection for my 1-yr warranty the following week so I decided to wait to see what the inspector said so I could have the builder cure anything possible. Absolutely zero evidence of anything having been in my attic, zero entry points. Inspector confirmed the covers on the vents are metal and not plastic and that every single vent is already screened. I'm not sure what the guy from A-Tex saw but I trust my inspector more. Just to be safe I had another estimate from a pest company done and they confirmed what my inspector said. Very disappointed and confused about what feels now like a scare tactic with this company. I've never experienced a critter situation before so I felt trusting but now I know to get a second opinion for stuff like this always. I'm sure they help people but my personal experience will keep me from considering them again in the future.

Peace Frog Specialty Cleaning

(737 reviews)

Earlier this week I booked Peace Frog to come clean my carpets and it was a great experience…read more Jorrel performed our service and he was extremely professional with great attention to detail. He cleaned two rooms, a hallway, and stairs and was in and out in 1.5 hours! He took great care with our home, protected our walls/corners well, and was so friendly with our pets! I feel like the pricing was transparent and very fair (we didn't exceed the minimum until adding stairs!) The scheduling communication was also excellent and was very professional over email with accurate quotes and invoices. I'd absolutely pick Peace Frog again!

These guys do an amazing job. Great customer service and great cleaning. No residue left in the…read morecarpet and no strong smells, which is my biggest problem with carpet cleaning companies. I feel like these guys actually care. Caius was our technician. He was fast, efficient, and very kind.l. This is coming from a previous carpet cleaning business owner. They might cost a little more but you will have a better experience and a carpet cleaner for life. Highly recommended.

Terry's Burnet Road Inspection

(160 reviews)

Christy and Terry are just amazing people. I love supporting our locals and they are most…read moreDEFINITELY locals! They constantly owe me 3 more minutes because it never takes 10. Ever. LOVE LOVE LOVE them!!!!

Been going to Terry since 2003...No better in Austin. Always professional, knowledgeable and just…read moregreat people to do business with.

ATX Junk-A-Haulics

(354 reviews)

They responded to my service request promptly. They communicated very well through my request…read more They provided a flat rate fee of $120 for my junk removal i have been needing for quite some time out of my garage. I had some old scrap wood and pallets to get rid of along with an old twin metal bed frame that was bent. I have used these guys in the past for broken TVs and they have always provided a delightful customer experience. You have the options of leaving stuff out on the curb but I couldn't do that because of my HOA. Also, last time I had left a desk that someone snatched up from the curb. So I didn't want to waste their time again. Their technology use is pretty awesome and respectfully as a IT guy I appreciate how it makes billing simple and easy. You cannot go wrong with this company hauling your junk for you. It saves you time and effort than doing it yourself and paying for the fees at the landfill. I highly recommend using them from my own personal experience.

Fast service, and very communicative. Needed to get rid of three reclining couches and one of them…read morewas upstairs. The crew came, was very professional and got rid of the couches in a hurry. They were running a little behind schedule, but called me during my window to let me know of the delay. Great company would absolutely hire again for Junk removal.

Michael A Laundromat

(322 reviews)

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We were traveling through Austin and needed laundry done. We've never used a laundromat before and…read morewent to this laundromat because Yelp reviews and we were very pleased. Top level service and comfortable, friendly atmosphere.

I've used them several times over the past few weeks, and the service has consistently been fast,…read morereliable, and convenient. Their same-day wash-and-fold service is a huge plus, and they even managed to get the lingering sulfur smell out of my clothes after I'd been struggling with it through several washes. Adel is also extremely personable and makes the whole experience feel welcoming. Highly recommend.

Apex Heating & Air Conditioning

4.7

(298 reviews)

I had a rental property lose heat on the worst day of the year when everything was frozen over…read more John went out and skated his truck to my rental, resolved the issue, and charged me as if there was no weather shut down. Highly recommended. Reliable, honest, and fast.

I've used John for HVAC repair and replacement for the last 10 years. He's always professional and…read moreaccommodating. Recently we ran across a city inspection issue with my 50 year old house. John drove the resolution working closely with my electrician. Highly recommended.

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