This started two weekd ago after very heavy rain. Our pump was working but never shut off. We…read morewere told (by another service provider) that the field was probably saturated, afterall, we had received 9.5 inches of rain in the previous week. This was July 14. Two weeks later the same thing happened. Pump never shut off. Our previous septic company couldn't get to us and recommended Sandifer Septic. I texted Caleb and he replied quickly (That was Tuesday after 5pm). We set up an appointment for Wedneday at 10:30. Caleb texted me when he was on his way (on time!). Together we found the end caps on the field lines. Caleb uncapped each one and flushed the lines (see photos) full of sludge and roots. After the lines were flushed the pump returned to normal operation and quickly the tank was empty, the pump float went down, and pump shut off (all back to normal). Nobody likes to deal with this sort of thing. But having a great sevice company brings great relief to an undersirable situation. We can now flush toilets, wash dishes, etc. Back to normal and I can't say enough about Caleb Hinojosa from Sandifer Septics. He is friendly and professional. He gave a great recommendation for finding the end caps in the future. Overall, totally satisfied with this experience. They don't pump tanks. The do install and repair work. Caleb recommended Hambone Plumbing (Justin Hamby) for pumping septic tanks. I can't review them yet but in several years when I need pumping I will give them a try. For anyone needing repairs service (not a basic pump-out), I would highly recommend Caleb at Sandifer Septics.

Super fast repairs. Great communication. Wen above and beyond. Will call again! Great team!read more

Got their phone number from a friend. Professional service and response. Very honest about repair…read morechoices and the cost. Would highly reccomend to anyone having septic issues.

We were recommended to 101 services by All Cen Tex septic pumping to repair some septic issues…read more Prompt and proffessional. Did the work for agreed upon price, excellent work. Highly reccommend.

I'm so glad I called. Having a problem with a septic tank is never fun, but instead of aiming for…read morethe fences with an astronomical estimate, they helped me solve an immediate issue with a plan for maintenance. They were fair and affordable and just lovely to connect with.

Great company! Used them twice, first time they could have sold me a service I didn't need but…read moreinstead talked me out of it, and educated me on my septic. Second time out several years later, did the service when it was needed and charged a fair price. Would recommend to my mother

Called Alpha Septic to get our septic pumped on Dec. 31. Scheduled an appointment for Jan. 2 at…read more8am. NO show and NO response to several voice mail messages. Had to find another company to come out and pump our septic.

Fast, clean, well prepared and professional. I have no reservations about using them again.read more

Fast service, very helpful owners that are responsive to customer needs. I've recommended them…read morerepeatedly.

Although Listed as A Septic Maintenance Provider... this Company doesn't have the proper License…read morefor this Service. If you need Maintenance on a Septic System other than sucking out effluent.... Ask to see the appropriate License before having a County Inspector issue you a warning or worse... a fine!

Best value and on time for the current market. Contractor was professional and provided same day…read moreseptic pumping.

Great job, will use again Driver very nice no complaints…read more Promised kept Responding 100% from call to arrival, great job

Quick response. Hopefully they can come out one day next week…read more Thank you. If you can tell Tom the service charge to come out and if it is applied if we use your service. Thanks again. More to come.

Rooterman has changed over the years and, unfortunately, not in a good way. My first review of them…read morewas in 2015 so that tells you that I have been a customer for a very long time. The focus of this review is the water heater that they installed on 1/26/23. As you can see from my other reviews, the water heater that was installed before that one was in 2016. 7 years is a reasonable amount of time for a water heater to last. The problem is that the anode rod is failing in this current one. Edie came out and drained it on June 29th. We are not currently living there. In fact, the house is for sale. The problem was the hot water was turning yellow. He said to run the hot water, especially in the tub upstairs once a week, which we have been doing despite living across town now. Guess what? The hot water is yellow in tint again. Here's the rub. At the top of my receipt it says 50 gallon water heater, 6 year essential warranty. Fast forward to yesterday. Garrett comes out and notes the yellowish tint in the hot water. So, he says he can maybe replace the anode rod for about $500. He also says I can try calling AO Smith to see if they will send a new water heater and they will install it for about 2K. So, this is like going to a mechanic and a part fails and they say, why don't you call the company and see if they will send you a new part? I am pretty sure that is not a thing. By the way, he tried to get the anode rod out and it is welded solid in there. I told him we would give a credit to a potential buyer but after talking to my husband I realize that is not a good approach. It is already a brutal market to try to sell a home. So, I am faced with having to replace it although I have a document that says at the top 6 year essential warranty. That makes no sense. I will have to bid it out and Rooterman will not be on the list. They replaced the heater in 2016 and then again in 2023. I had no qualms in having them install it in 2023 because they had my complete trust. This is no longer the case. I no longer recommend Rooterman Plumbing. I gave them 2 stars because they used to do a good and honest job for me. I no longer feel that this is the case.

To any and all.... I strongly advise not to ever use or have friends/family use a septic service by…read morethe name of Ward's septic. Jack Ward and his Daughter. Charged $4800 to clean out our septic and leech field. Same problem two weeks later. Came out and refused to warranty anything and even blamed it on the rain. Didn't do it during the heat wave, so rain is not it. They were rude and refused to even further discuss it. Just drove off. Highly rude and unprofessional. I tried to communicate. The rude Daughter just walked off during the conversation. I even asked her to just calm down and have a conversation about it. $4800 is a lot of money for the same problem to persist after the service is done. I was referred any a builder friend who said they should warranty their work. They were full of nothing but excuses. I left them know I'd have to seek legal recourse. She just said "go ahead".

We have used them in the past and again today. They were great as usual. Great family business!…read more Very responsive, easy to work with and do great work.

Excellent. They were on time. Competent. And very friendly and explained what they were doing.read more

The quality of their work was outstanding. The entire process was smooth, professional, and…read moreexceeded my expectations. I would absolutely recommend Cody and his team to anyone who needs septic work done. Zach & Jasmyne