They have everything you possibly need, except one or two things. Or... I would have given 5 stars…read morebut they did not take my insurance . The ladies were very nice to help me get a foot boot. The store was clean and cool and the supplies were stocked well. I would really highly recommend this business anytime!

I'm not sure what's going on at this store but apparently something is happening with ownership or…read moremanagement. It took us almost 3 hours to get assistance to buy a walker. Another poor lady was there for 4 hours!! When she asked if there was anyone who could help all of us who were waiting, his response was "Unfortunately we're very shorthanded at this time. Everyone either got fired or quit". The young man who works there is extremely kind, is very knowledgeable and, I'm assuming, is the manager. And if he's not the manager, he should be!! I would recommend coming here because they have a good selection of inventory but make sure to get the young man to help you...he's awesome!!

Had order ready when we arrived from CA. Easy to get too and great service. Have used 2 times so…read morefar.

I went to MC to purchase an electric wheelchair. My Mother is 82. The staff was so helpful…read more Suggested options based on Mom's needs and not pricing. Taught her how to use it, and gave her many tips, tricks for better use.

I contacted this company because I had a mechanical issue with my scooter. Ben was very helpful in…read moremaking sure I got the parts I needed.And in a timely manner. I really appreciate how quick they are to answer any questions. And to help you if you have a problem. It is so great to have a company take.So much pride in their merchandise.

I cannot tell you how amazing it is to do business with this company. Ben helped me figure out what…read moreparts were needed and sent them the same day so they would arrive in time for my upcoming trip! Above and beyond is how I would rate their customer service. Plus, the travel scooter is amazing and easy to open and close; airports easily recognize the brand and assist in checking it, so you can board directly. A+++++++

The facility here at Columbus Medical Equipment is surpassed only by the staff who work here…read more If you or someone you love is in need of any equipment from riders to urinals - whatever the need, you'll likely find it here at the "Superstore." I had called looking for a replacement bag that would fit under the seat of my walker. Of course, I didn't know the brand name or anything about that, other than mine was now threadbare and anything I might consider putting in the pouch, had a good chance of falling through to the ground. This is not what I wanted to have happen to my tablet, my keys or anything else I might have drop thru. Upon our arrival, Valerie, the receptionist was ver polite and courteous and told us she would call Joe from service to let him know we were here to talk to him about the pouch/bag for my seated walker. As we waited, we looked around at all the equipment and devices designed to help moderate to severely handicapped people. I was thrilled when I saw a soda/can holder that attaches to the bars of my walker. Ive actually been looking for something like this. I just knew something like this had to exist or else I was going to try to find someone to make one for me. But, here, they had it! After I looked around at the riders, lift chairs, and other interesting miscellaneous products that caught my eye, Joe emerged from the service area. He looked at my walker and said that he thought he might have a bag for it in the back. He asked if he could take my walker into the back service area to check it out. A few minutes later Joe emerged into the showroom with my new heavy duty bag/under-the-seat pouch already attached to my walker. This was only slightly more expensive than the original one I'd bought a few years ago, but it was constructed better, stronger, included a lift strap for folding the walker and an additional pouch for holding smaller items in the front of the main pouch. Should you be in need of handicap supplies or devices just to make life easier (special shower heads, canes, walking sticks), head over to Columbus Medical Equipment. This is a fun and interesting place to look around. Ask for Valerie at the desk, or any of the well-qualified professionals to help you and guide you to a member of the sales staff. Even with all of the construction going on There at 5th Ave. you'll still be able to get through pretty easily. So, don't let that stop you.

I don't like to leave such a low rating but I cannot tell you anything about this place. I will…read moreinstead inform on what they won't do. I have an amputee father in law, Vietnam Vet whose scooter needs service. It's his means of transportation. We called National seating and their representative told us they did not work on scooters that were not purchase at their store. On the customer service side they did not help with a place that does.

Purchased a scooter for my Mother . Spoke with a rep over the phone . I voiced my needs . A scottet…read morethat was lightweight , and travel friendly. He assured me that the scooter I had in my cart (1900$++) was what I was looking for. I will admit shipping was fast . The first red flag was upon delivery. It was delivered in an 18 wheeler. I was confused . They would not even bring it any further than the driveway . As I opens this huge box, i could not even get the scooter out! It was so heavy . My 19 year old came and got it out . I am totally disappointed. I call SpinLife and they were VERY RUDE! I called back again hoping to get a different result . No this time it was worse than the first time . Rude and disrespectful ! My issue was s this is not what I told the sales rep I wanted . I asked for an exchange , they don't fo exchanges . To send item back it is going to cost me 650$!!!!!!!! Authors of the total cost . I'm feel that SpinLife is a predatory company taking advantage of the elderly , the aging and medically challenged populations. They are no help . I just wanted someone to help .

Ordered power chair. Was supposed to ship by May 8th. They took my money. Then received email…read moresaying that the chair would ship in middle of June. Requested full refund 05/13/26. They take your money upfront and then delay shipping and refund will take who knows how long. I am getting a better chair from another company for about $2,000 cheaper and it will be delivered next week.

Needed a transport chair for about a week and this place had one to rent. The weekly fee was…read moreperfectly priced. The service was great from start to finish. I appreciated the friendliness of the staff and their kindness. I was also shown how the chair folds down to fit in the trunk. Thanks!!

We have been purchasing from R&J for eight years. Great products and excellent service. Had one…read moreissue with a chair and within a half hour of calling Mike was here and fixed the issue. No other business can beat that kind of service. Thanks for all you do and the people you care about.

We loved every part of our experience with Arrow! Logan, the salesman was professional, informed…read moreand polite. No pressure, only information. Ezra, our installer was wonderful! We could not be more pleased with the experience and the product.

From the owner: Arrow Lift of Columbus proudly serves the Columbus area, offering top accessibility solutions,…read moreincluding a wide selection of stair lifts and home elevators.

Didn't answer my requests to try different mask styles. Ended up returning my machine within the…read moremonth and did not receive the proper refund. Went in person to ask for help, they said they would follow up with me later, and never did.

Benjamin, who works within Wooster Community Hospital, was a great help to me as I prepared to…read moretransition my husband from a month long stay to home. He made ordering supplies easy and he was very patient and helpful. Jason, who delivered the supplies and set up my husband's bed, was awesome. He explained how to use equipment with patience and caring. I am 81 years old and it is hard for me to find younger people this dedicated to help the elderly.

I had a great experience buying my wheelchair and walker from joint force. Brandon is awesome. He…read morespent a lot of time fitting me for both pieces of equipment. Both were in stock and I took both home with me same day. Brandon even gave my bad back a massage. I highly recommend Joint Force for your equipment purchase.

From the owner: Joint Forces DME is a premiere medical equipment and supply provider in Central Ohio, specializing…read morein a comprehensive range of products including wheelchairs, walkers, hospital beds, power chairs, respiratory equipment, and other essential medical supplies. Their commitment to personalized care involves collaborating with you and your healthcare team to ensure you are equipped with the essentials that help you navigate through life with safety and wellness.