I went to the emergency room for severe vertigo. They took blood and said I was dehydrated and…read moreadmitted me but never gave me fluids.

Responsive staff and short wait. Convenient location and hours of operation. Very smooth process.read more

My family and I have been customers of Uptown Pharmacy for over five years. The pharmacy staff…read moreprovide us with exceptional care and their attention to detail is stellar. My prescriptions are filled quickly and accurately. There is always a pharmacist on hand to speak with and I always feel like a customer, not a number. Thank you, Uptown Pharmacy for caring for my family's needs and doing so with kindness and compassion!

Very helpful! It's a pharmacy which also has durable medical goods. Parking is out back for pick…read moreup. Really appreciate the helpful service.

They have everything you possibly need, except one or two things. Or... I would have given 5 stars…read morebut they did not take my insurance . The ladies were very nice to help me get a foot boot. The store was clean and cool and the supplies were stocked well. I would really highly recommend this business anytime!

I'm not sure what's going on at this store but apparently something is happening with ownership or…read moremanagement. It took us almost 3 hours to get assistance to buy a walker. Another poor lady was there for 4 hours!! When she asked if there was anyone who could help all of us who were waiting, his response was "Unfortunately we're very shorthanded at this time. Everyone either got fired or quit". The young man who works there is extremely kind, is very knowledgeable and, I'm assuming, is the manager. And if he's not the manager, he should be!! I would recommend coming here because they have a good selection of inventory but make sure to get the young man to help you...he's awesome!!

Can you give aero stars?!? These folks are straight thieves, despite my request for an in person…read morefitting they mail me a machine, of course nothing fits and it doesn't work. They make you physically bring the machine back to them, and have no locations near our home. They then bill me for over $500.00 to try their machine, which doesn't work, but I have to pay them for it? If I bought the same machine at Walmart Best Buy, etc., there would have been no charge! What makes DASCO different? They tell us when a machine is returned even if brand new can't be used again, are we serious?? This company is scum, they aren't in it to help people, it's purely profit, and I will continue to do everything I can to expose this awful companies billing practices and outright theft of the consumer! This place should be fined, a class action lawsuit should be filed, what they are doing is criminal!

Dasco's customer service has been extremely poor, and the experience has left me with serious…read moreconcerns about their competence and communication practices. Back in February, I had a dental procedure that prevented me from using my CPAP. I called Dasco to ask about insurance compliance. The compliance department representative told me that my insurance did not require compliance records. A couple of months later, I noticed I was being charged more than usual. After reviewing my EOB, I saw clear issues and called Dasco again. This time, I spoke with a supervisor in compliance who openly admitted she wasn't sure how to handle the situation. She said she didn't think compliance was required but would verify and call me back. A week passed with no response. When I called again, I learned that Dasco does not provide direct lines, so I couldn't reach the same supervisor. That day, I spoke with five different people. Another representative told me there was no compliance requirement--making it three employees who gave me the same (incorrect) answer. The final person I spoke with, who wasn't even in the compliance department, told me the previous information was wrong and that my insurance does require compliance. Today, I received a voicemail from Dasco that was difficult to understand, and it sounded like it came from a large call‑center environment. At this point, I have no confidence in their customer service or their ability to manage insurance requirements accurately. Reasons to avoid Dasco: No direct lines, making it impossible to follow up with the same person. Staff--including supervisors--appear unfamiliar with insurance compliance requirements. Customers get passed from person to person without resolution. Customer service appears to rely heavily on outsourced call‑center operations, making communication inconsistent.

Not open when they say they will be. Save yourself the drive and go somewhere else--or at least…read morecall to check if they are open before you fight traffic to get there.

I bought a replacement wheel for a rollator walker, which was the wrong size. When I went to…read morereturn it I was told that they have a 3 day return policy, and would not take it back. I asked if it was printed on the receipt, or if customers were notified. I was told, "No, it is posted". A 3 day return policy is not standard, or reasonable.

Needed a transport chair for about a week and this place had one to rent. The weekly fee was…read moreperfectly priced. The service was great from start to finish. I appreciated the friendliness of the staff and their kindness. I was also shown how the chair folds down to fit in the trunk. Thanks!!

We have been purchasing from R&J for eight years. Great products and excellent service. Had one…read moreissue with a chair and within a half hour of calling Mike was here and fixed the issue. No other business can beat that kind of service. Thanks for all you do and the people you care about.

Dasco's customer service has been extremely poor, and the experience has left me with serious…read moreconcerns about their competence and communication practices. Back in February, I had a dental procedure that prevented me from using my CPAP. I called Dasco to ask about insurance compliance. The compliance department representative told me that my insurance did not require compliance records. A couple of months later, I noticed I was being charged more than usual. After reviewing my EOB, I saw clear issues and called Dasco again. This time, I spoke with a supervisor in compliance who openly admitted she wasn't sure how to handle the situation. She said she didn't think compliance was required but would verify and call me back. A week passed with no response. When I called again, I learned that Dasco does not provide direct lines, so I couldn't reach the same supervisor. That day, I spoke with five different people. Another representative told me there was no compliance requirement--making it three employees who gave me the same (incorrect) answer. The final person I spoke with, who wasn't even in the compliance department, told me the previous information was wrong and that my insurance does require compliance. Today, I received a voicemail from Dasco that was difficult to understand, and it sounded like it came from a large call‑center environment. At this point, I have no confidence in their customer service or their ability to manage insurance requirements accurately. Reasons to avoid Dasco: No direct lines, making it impossible to follow up with the same person. Staff--including supervisors--appear unfamiliar with insurance compliance requirements. Customers get passed from person to person without resolution. Customer service appears to rely heavily on outsourced call‑center operations, making communication inconsistent.

I have had a first-class experience with this company. They get back to you very quickly. Your…read moreorder is correct. Very, very professional people. I would say this would be one of the better stores to get your medical supplies from.

I needed a small medical device. I called and talked to Tim and he said I could come and pick it…read moreup and gave me the price. When I got there, he gave it to me at no cost. He said that I had my plate full. I can't believe how gracious that was! Thank you, Tim. Nan

It's a pharmacy. It's a warehouse. You're following your GPS…read morethinking "why am I in a business park". Luckily you checked out the photos on Yelp to recognize the building and entrance. We came here for a canine prescription. I wonder if they do human prescriptions also. We had to prepay for our first order the veterinarian called in. I checked online and prices here were very reasonable. They have an app for orders and refills. Also plenty of social media. Looking ahead is the standard pharmacy counter, and to your right is a gender neutral bathroom. Fast service. Grab n go. Snag a treat for you and your pet on your way out. So the dog is going to need this med for the rest of her life, so I anticipate more visits. Hey I just revisited. My vet called in the refill. My card was still on file, so grab n go just went faster. Now I have the app to refill on my own. I'm getting so close to just driving by and having them throw it in the passenger window. LOL

Excellent stock of electric chairs, walkers, lift chairs, and more. Great sales team and amazing…read moreprices. Highly recommend this business!

Had order ready when we arrived from CA. Easy to get too and great service. Have used 2 times so…read morefar.