I have to write this because each time I have contact with the Lewis Center OhioHealth Home Medical…read moreEquipment office; everyone I have come in contact with there from the front desk to the Respiratory Therapists and even on the phone with reordering have been extremely helpful. They have been prompt with getting my order of CPAP supplies to me and have been able to answer any of my questions on the phone when needed. One Person in particular went above and beyond by actually going back to the warehouse to make sure they had a particular item in stock (only had one) and brought it up front to pack it! Now that is customer service! Thank You!

I went to the emergency room for severe vertigo. They took blood and said I was dehydrated and…read moreadmitted me but never gave me fluids.

They have everything you possibly need, except one or two things. Or... I would have given 5 stars…read morebut they did not take my insurance . The ladies were very nice to help me get a foot boot. The store was clean and cool and the supplies were stocked well. I would really highly recommend this business anytime!

I'm not sure what's going on at this store but apparently something is happening with ownership or…read moremanagement. It took us almost 3 hours to get assistance to buy a walker. Another poor lady was there for 4 hours!! When she asked if there was anyone who could help all of us who were waiting, his response was "Unfortunately we're very shorthanded at this time. Everyone either got fired or quit". The young man who works there is extremely kind, is very knowledgeable and, I'm assuming, is the manager. And if he's not the manager, he should be!! I would recommend coming here because they have a good selection of inventory but make sure to get the young man to help you...he's awesome!!

Had order ready when we arrived from CA. Easy to get too and great service. Have used 2 times so…read morefar.

I went to MC to purchase an electric wheelchair. My Mother is 82. The staff was so helpful…read more Suggested options based on Mom's needs and not pricing. Taught her how to use it, and gave her many tips, tricks for better use.

After a very frustrating experience with a chain drugstore, I transferred my prescriptions to…read moreCrosby's for a variety of reasons: 1. I want to support local businesses 2. They offer free delivery 3. They have great customer service 4. They are a pharmacy first and foremost I've had great experiences there and will continue to use Crosby's for all my needs. They know my name and I know theirs; shout out to Christina and Cynthia for being awesome at their jobs!

Absolutely the worst service ever in their pharmacy. They refused to listen and refused to contact…read moremy mom's hospice company to bill them. Insisting that her Medicare plan had to pay for everything, even though I gave them all of the billing information for the hospice company. They continued arguing with me until I told them not to fill any of my mom's medication and I would go back to the pharmacy her stuff was through. I would never recommend Crosby Drugs to anyone for anything at this point. Such poor service and the inability to listen.

Needed a transport chair for about a week and this place had one to rent. The weekly fee was…read moreperfectly priced. The service was great from start to finish. I appreciated the friendliness of the staff and their kindness. I was also shown how the chair folds down to fit in the trunk. Thanks!!

We have been purchasing from R&J for eight years. Great products and excellent service. Had one…read moreissue with a chair and within a half hour of calling Mike was here and fixed the issue. No other business can beat that kind of service. Thanks for all you do and the people you care about.

It's a pharmacy. It's a warehouse. You're following your GPS…read morethinking "why am I in a business park". Luckily you checked out the photos on Yelp to recognize the building and entrance. We came here for a canine prescription. I wonder if they do human prescriptions also. We had to prepay for our first order the veterinarian called in. I checked online and prices here were very reasonable. They have an app for orders and refills. Also plenty of social media. Looking ahead is the standard pharmacy counter, and to your right is a gender neutral bathroom. Fast service. Grab n go. Snag a treat for you and your pet on your way out. So the dog is going to need this med for the rest of her life, so I anticipate more visits. Hey I just revisited. My vet called in the refill. My card was still on file, so grab n go just went faster. Now I have the app to refill on my own. I'm getting so close to just driving by and having them throw it in the passenger window. LOL

Compounding pharmacy for my canine. It's easy to order refills over the phone or online…read more You have the option of picking up or having the medication delivered at an extra charge. They are generally open until 5pm so if you work an office job be sure to order early to pick up the next day or go with delivery.

Didn't answer my requests to try different mask styles. Ended up returning my machine within the…read moremonth and did not receive the proper refund. Went in person to ask for help, they said they would follow up with me later, and never did.

Benjamin, who works within Wooster Community Hospital, was a great help to me as I prepared to…read moretransition my husband from a month long stay to home. He made ordering supplies easy and he was very patient and helpful. Jason, who delivered the supplies and set up my husband's bed, was awesome. He explained how to use equipment with patience and caring. I am 81 years old and it is hard for me to find younger people this dedicated to help the elderly.

Not open when they say they will be. Save yourself the drive and go somewhere else--or at least…read morecall to check if they are open before you fight traffic to get there.

I bought a replacement wheel for a rollator walker, which was the wrong size. When I went to…read morereturn it I was told that they have a 3 day return policy, and would not take it back. I asked if it was printed on the receipt, or if customers were notified. I was told, "No, it is posted". A 3 day return policy is not standard, or reasonable.

Locally owned pharmacy. Don't be mistaken that big chain pharmacy's have better prices my out of…read morepocket dropped considerably by moving my scripts to Tremont. The staff are alway kind and willing to talk to you about your medication. They also have an amazing selection of educational toys I have to admit this is where I've shopped for my nice and nephews and they have never been disappointed!!

If you need to film a movie about 1950s or 1960s America, and you need to shoot in a family owned…read morepharmacy, this is the place. Friendly staff and pharmacists, sure, but the intangibles of an old school pharmacy are all here: decent candy selection at the cash register area, newspaper rack with local and out of town papers, and a load of non health related merchandise. Need to buy envelopes, shaving cream, pencils, notebooks, and an alarm clock? This is your place. Need to fill a prescription and have a real human being with a personality discuss it with you? Step right this way. They still have little magnetic calendars for your kitchen with their info on it (free of course). Surprisingly it has the correct date when you would not be surprised if it read "1963." Honest to goodness, go into this place and look around, it will blow you away. I'm afraid and hopeful at the same time that I'll walk out and the parking lot will be filled with giant 60s American cars, and I will be back in the Kennedy era. Hasn't happened yet, but we'll see. A bit pricier than big box and chain stores? Indeed. But you get what you pay for. And this is so worth the price.

The facility here at Columbus Medical Equipment is surpassed only by the staff who work here…read more If you or someone you love is in need of any equipment from riders to urinals - whatever the need, you'll likely find it here at the "Superstore." I had called looking for a replacement bag that would fit under the seat of my walker. Of course, I didn't know the brand name or anything about that, other than mine was now threadbare and anything I might consider putting in the pouch, had a good chance of falling through to the ground. This is not what I wanted to have happen to my tablet, my keys or anything else I might have drop thru. Upon our arrival, Valerie, the receptionist was ver polite and courteous and told us she would call Joe from service to let him know we were here to talk to him about the pouch/bag for my seated walker. As we waited, we looked around at all the equipment and devices designed to help moderate to severely handicapped people. I was thrilled when I saw a soda/can holder that attaches to the bars of my walker. Ive actually been looking for something like this. I just knew something like this had to exist or else I was going to try to find someone to make one for me. But, here, they had it! After I looked around at the riders, lift chairs, and other interesting miscellaneous products that caught my eye, Joe emerged from the service area. He looked at my walker and said that he thought he might have a bag for it in the back. He asked if he could take my walker into the back service area to check it out. A few minutes later Joe emerged into the showroom with my new heavy duty bag/under-the-seat pouch already attached to my walker. This was only slightly more expensive than the original one I'd bought a few years ago, but it was constructed better, stronger, included a lift strap for folding the walker and an additional pouch for holding smaller items in the front of the main pouch. Should you be in need of handicap supplies or devices just to make life easier (special shower heads, canes, walking sticks), head over to Columbus Medical Equipment. This is a fun and interesting place to look around. Ask for Valerie at the desk, or any of the well-qualified professionals to help you and guide you to a member of the sales staff. Even with all of the construction going on There at 5th Ave. you'll still be able to get through pretty easily. So, don't let that stop you.

I don't like to leave such a low rating but I cannot tell you anything about this place. I will…read moreinstead inform on what they won't do. I have an amputee father in law, Vietnam Vet whose scooter needs service. It's his means of transportation. We called National seating and their representative told us they did not work on scooters that were not purchase at their store. On the customer service side they did not help with a place that does.