The rehab facility is in poor condition walls need paint carpet need cleaned very short staff the…read morenurses work both sides overwhelmed the nurses could not give the info for my love one they were not equipped with what they need to do the job that they are trained to do I am grateful for the ladies who took the time to provide great care for my love one.As a family we were able to visit frequently to make sure our love one was not neglected

in independent living they allow people with children to live there…read moreit is not 55 and above

I can't speak for there for care of the elderly. They likely do a great job but as for community…read morerelations they have been very negligent. Their construction rubble and some scattered trash by their dumpster has been pushed up against my back yard chain link fence and Fairmont High School's fence for over a year, a real eyesore! After many calls, there were promises to clean it up and landscape time and time again and still little to no action. I had to resort to installing a wooden fence to block out the view! I will post pictures soon and will update if there is any progress.

From the owner: The Carlyle House is locally owned and managed through a long standing Dayton family tradition in…read morethe Senior Living industry.

Just moved my grandmother here and can already tell it will be much better for her living here than…read moreher last location which will remain nameless. Her room is very large and it also has a sitting area and a small kitchenette. The bathroom is large enough for her and her walker which was a problem at her last location. The staff here were beyond helpful and made my grandma feel welcome the second she walked in the door for the first time. The staff to resident ratio is great here too, so my gma won't get lost in the crowd and she'll actually be cared about on a more personal level. The meals are freshly cooked and the place is kept very clean. They have a lovely rescued dog that lives on site named Ollie who greeted my gma with a very cheerful tail wag and wiggle. So far I think my gma loves the place.

Lunch Review Have…read moreenjoyed Lunch here while visiting friends. Lunch tends to draw few folks; service is fine; private lunch room for small groups. Food is good. The dining room offers above average ambience. Recommend.

Living at One Lincoln Park is not just joining a senior living community but it also becoming part…read moreof a family. I've seen first hand how residents comfort, well-being, and health is important to the management and staff, the level of care is unmatched. This is an Independent Living community. OLP cares so much that when a resident ages and needs a more advance level of care, they will do what is right, even if it means the resident needs to move on to a higher level of care place like assisted living community. I appreciate so much their honesty and guidance navigating through an elder family living transition.

Believe the reviews. I made the mistake of thinking that all the negative reviews were just a few…read morepeople with bad experiences. Everyplace has bad reviews here and there but this place absolutely deserves all the negative reviews. My mother was there for for a week after getting out of the hospital for a brain aneurysm and a mild stroke. The first night there she fell out of bed, then the second time she fell was two days later even after we asked them to keep the bed as close to the floor as possible they still kept the bed about 3 feet off the ground and she fell again resulting in a hospital visit overnight. The third time she fell because the moved her to a chair and just rolled her into the center hallway and left her without a seat belt to keep her in the chair. She fell right onto her head resulting in a week in the hospital. All three falls in a week!!!! They do not care about anyone. Do not send your loved one here or you will see how negligent they are everyday.

Not pleased at all with how my grandmother was taken care of. We arrived one day to find out she…read morehadn't been breathing too well which had been going on for a day. They ordered a chest xray at 4am. We arrived at 4pm to find out the cray still hadn't been done. We got a nurse in there who came in extremely aggressive and checked grandmas vitals while handling her pretty aggressively. She kept on stating that her vitals were fine. The nurse kept cutting off my father in law when he was trying to explain to her that she wasn't breathing well. We decided to get grandma sent back to the hospital to find out she actually had fluid in her lungs. I was also told by grandma that her heels hurt so bad and she had asked for a pillow to prop them up. No one ever brought her a pillow. I asked the nurse who was being aggressive about it only to be told they don't have a lot of pillows at the facility. She gave me extreme attitude when asking her why they didn't call me or make do with what they did have. The nurse decided in that moment to make do with a blanket, and I'm wondering why they didn't do that before. They let my grandma sit there for a whole day without propping her feels. I called out this very nurse for her attitude and unprofessionalism only to be telling a room full of nurses that there was a lot of tension in the room and that we all needed to breathe. The nurse ended up apologizing to me profusely as she was aware she was being completely unprofessional and maybe didn't think we were going to call her out. Wonder how often this happens. My grandma will not be returning. Can't believe we found out she had fluid in her lungs and the nurse at Stoney Springs didn't seem concerned prior to this or ready to hear what we had to say while explaining that she didn't feel good.

I just hung up the phone after speaking to one of their sales specialist ! Boy , am I impressed !…read moreNo COVID ,NO AGENCY Staffing - unlike all the other buildings we have looked at in the area . Pricing is comparable , but they did have some "EXTRAS"- Chef prepared meals,a gero-psychiatrist available and visiting community ,MD managing and visiting the community weekly , and an activity schedule that is unmatched !! Also ,their best kept secret is a beautiful well manicured courtyard Mom can have access to at any time . Longevity of management - is unheard of in healthcare (Greater than 2 yrs ) ! We are looking at next steps with impressive community .

Symphony wants docile patients. If your loved one is ultra-docile and you like them that way,…read moreyou'll do okay. Six months mine there eroded my hubby's poor self esteem and increased his anxiety. My husband started out fairly docile. A nurse (who documented this in her nursing notes) came into his room at night while he was sleeping to clean between his toes! When this toe-cleaning woke him up, he only yelled at her to get the hell out of his room! An Alzheimer's resident climbed into his bed with him and wouldn't get out of the bed. My husband only told him he had to leave! Alzheimer's patients often wandered in and out of his room. His so-called "apartment" was never truly private. We had to teach aides to knock so they wouldn't come upon me lying on his bed with him (clothed) having hugs. My husband - whose memory problems come from traumatic brain injuries, not Alzheimer's - started out so docile, staff was able to put dead hearing aids in his ears and he did not complain, although the devices blocked what hearing he does have. He would later pull them out. Workers kept putting the hearing aids back in without asking if the things worked. Staff was creating an adversarial relationship with an impaired person, making him feel like a sack of potatoes. He acted out - screaming a lot when he had to wait for his (delicious) food. Then he began to fall a lot. Finally Southview Hospital admitted him for a UTI and sepsis. Did Symphony say, "We're sorry - this was bad behavior related to UTI." No. Staff continued putting his dead hearing aids in and he kept ripping them out. As he got more frustrated, they asked me what they should. I said the obvious: "Ask him???" From the beginning I was told, "Our people have been trained to work with the dementia population. They won't have any trouble." (I later learned they sometimes hire workers off the street.) The Patients Bill of Rights (a federal document), created so the individual won't feel bullied or violated, says a patient can refuse care. Workers are then supposed to go away and come back. With good care, an aide says, "May I pull this down? Is it okay for me to wipe you?" Hubby never knew if his caregiver would be a bully or someone who treated him like his knew his own name, so he just hated all of them - and felt hated. Then he stopped getting along with even the good ones. One aide persisted and persisted in changing him. He protested. She "ignored" him (her words). He protested. She persisted. He hit her. She kept chatting with him and later told others she had no need for medical care. But when the Director of Nursing learned she'd been "assaulted," Symphony brought in the police and filed a police report. They tried to stop me from learning the details of what had occurred, as if hubby had arbitrarily and spontaneously assaulted this aide. The police report, which I later got, showed, in her handwriting, this occurred after he made it clear he did not want care and she "ignored" his repeated protests. During a care conference, I suggested the hearing aid issue may have contributed to what happened. The administrator roared, "His hearing aids had nothing to do with him 'punching' (the aide)!" They put him on a psychotropic drug. He could barely see his own feet or string together a paragraph, but he wasn't yelling or screaming! I got him off the drug when I could. I want him human and real. I want him to be able to think. When I asked the Director of Nursing to have aides speak to him more respectfully ("May I...") or to help him brush his teeth daily, I was informed that it's difficult to get aides to do something if you're not watching them. End of discussion. Hubby was hauled off to the ER repeatedly for behaviors. Several Southview ER professionals said Symphony had a pattern of "dumping" dementia patients on the ER for dementia behaviors because they didn't know how to deal with dementia patients. One day after I left my purse in hubby's room, a nurse brought me my wallet - keys and credit cards etc in it. An Alzheimer's resident was found with it. No one ever asked me if I wanted to file a police report. Since Symphony is only an assisted living facility, it is not listed at the Medicare.gov website, where ratings are assigned to Medicare eligible facilities. There is no outside agency monitoring the treatment of this fragile population. The website implies that they have religious services on Sundays. Symphony does not have any kind of religious services on Sundays. About the bill: the law says I have a right to know what I'm paying for. I tried to get an answer about this after they jacked up my bill by $1,200 per month after hubby "assaulted" the aide. They sent me generic information that didn't answer my question. After repeated attempts at clarifying where my money had gone, I gave up. Symphony makes up rules on what they have to do.

this staff is amazing. with all of the jobs, titles and disciplines associated with a facility like…read morethis it seemed to run smoothly. very smoothly. My mother lived in the Independent living section for a number of years and transitioned to rehab after a fall. The Brookhaven staff was extremely compassionate and receptive. Thank you one and all for your dedication.. special kudos to Lucas, Mallory and Emily. your help and guidance insured a peaceful and caring last few days for my Mother. thank you.

St Leonard CHI Living Community, there are not enough words to describe how happy we are with this…read morecommunity! We placed my mother, who has dementia, in traditional assisted living in April, 2020, during Covid. Before welcoming her with open arms, they had her room all set up with her personal belongings so she would feel at home when she arrived. Our deep gratitude goes to Nikki Vawter for this. She is an absolute Angel! The nursing and caregiver staff are absolutely amazing, warm and giving! During Covid she was kept safe and continually tested. Also during Covid, Nikki was able to FaceTime with mom's children as we were not able to visit at the time. Mom is so happy and content. She is a life long faithful Catholic and a social butterfly! She is able to go to the beautiful church any time she wants, as well as socialize with the other residents. And she loves the numerous activities! We very highly recommend this facility for any senior needs, from independent living to nursing home care!

I've visited St. Leonard multiple times over the last 5+ years. The campus is beautiful and the…read moreresidents and staff always approached to welcome me. In striking up conversations with them, I heard plenty of unsolicited positives--lots of on-site activities and off-campus trips for residents, a beautiful wellness center with a pool, restaurant-quality food, well-maintained grounds and flowers, good employee benefits and great co-workers, and very helpful staff that put residents' care first. If I were looking for independent or assisted living, I'd sell my home move there in a heartbeat! Kudos to St. Leonard's entire team for making everyone feel so welcomed.

Poor therapist are top notch. Nursing staff all have the not my job mentally rather than trying to…read morebe helpful to patients. With the exception of DJ who o was awesome and thankfully so because I would not let the so called nurse.i could not get her name because they knew that I recommend she be fired.

The staff is mostly okay, all overworked, a few that are downright neglectful. The doctor, on the…read moreother hand, should give up his license. It's clear he doesn't care about the patients, only the income they generate for him. Pain medications are routinely NOT prescribed, because he doesn't believe in pain that needs more than a 500mg acetaminophen. Labs are delayed, even when it's potentially life- altering. Hospital visits don't happen because he doesn't get paid if the patient isn't under his immediate care. He let my parent die by ignoring a serious infection and not sending them to the hospital, then lied and said it got to bad too quick for him to do anything but recommend hospice. He never spoke to the family, barely saw the patient, and we had to get all our information from the nurses. Dr Robert Hunter - Are you that cruel, or just that incompetent? Regardless, I will tell everyone I know what you are really like.