This facility is horrible my grandma stayed here for about a month and they neglected her she was…read moreonly there to do rehab due to losing her foot to an dog attack for two weeks my grandma complained about her stomach even throwing up after eating they were supposed to get an X-ray and send urine sample our my family was never notified about any results they were drugging my grandma to keep her quiet by saying she was in pain from her hemorrhoids my grandma didn't want us to speak up for her because she said they mistreated her after we left. they gave us short notice about my grandma getting discharged like the day before and due to them not changing her property my grandma had a UTI for so long that when she got released she became septic unresponsive to where I had to call 911 now my grandma is in the hospital fitting and infection and pneumonia by grace of God she was home with me cuz if she would of stayed one more night we probably would of lost her due to there neglect and my grandma also was very dehydrated and wasn't eating we would bring her food and they told us we couldn't bring her outside food any more so she stop eating basically please do not send your family members here they are only in it for the money not for the love and care of the residents

terrible experience! they need to be shut down,they didn't take care of my brother, he had to go to…read morethe hospital, he was in awful condition. I don't recommend this facility for my dog!

Lavender Homecare Solutions was great help for Mom. She became close friends with her caregivers…read moreand was able to spend her last days at home. Any issues are quickly addressed and caregivers are carefully chosen for the best fit. As a local company communication is quick and easy for questions and solutions I'm happy to give Lavender Home Care the highest recommendation.

I used Lavender Home Care for approximately three years. Was it sunshine and roses all the time?…read moreNo, there were thorns, but Bernard took the time to prune them. I was always able to get issues resolved directly with him when necessary. The ladies at the house were like family. I had a great working relationship with all of them. Like any healthcare system there were bumps, however, they would get resolved. Not perfect, but I would not hesitate to use them again and recommend anyone to use them.

Nice facility. Lots of recreation opportunities. Some good caring people…read more Unfortunately some are not. Great concerns about medical care, response time, and followup.

From the owner: p10 Wilmington Place is a unique community made up of Independent Living, Assisted Living and…read moreMemory Care apartments. We offer more than two dozen floor plans which allows you to find the perfect fit for you or a loved one, and our apartments are twice the size of most other retirement communities. Our residents enjoy exciting activities and outings as well as our two indoor cinemas complete with popcorn. Those in our community enjoy delicious meals from our award-winning chef daily. Our family owned community has been providing an affordable, safe, caring and supportive lifestyle for seniors for nearly 30 years. Come visit us to see how you can be part of our wonderful neighborhood.. We are also pet-friendly. /p

I was having Kettering Home Care, ( therapy) per Dr Reeves, for my knee that I broke and had…read moresurgery... They started at first by coming weekly, now the past 2 weeks no one has come .i called the phone number on my packet they gave me...no satisfaction...no returned calls... I called the girl that is over the therapist, no help, only gave me a phone number.. I finally had to call my surgeon and report it... This is not acceptable...I also will report this to the Main Office..

Really poor service and communication among the staff.... I…read morewas to have my dressing changed 3 times a week following foot surgery!!! This week alone I had no one show up on Monday because my assigned nurse was sick. Received a text saying they would not be out until Tuesday. On call nurse did come about 6pm and took great care of me. A nurse did arrive on Wednesday, but she had little knowledge about my dressing changes and kept asking me what needed done. She read from my records and stated that I was not to have my dressing changed anyway until my next wound doctor office visit. Which turned out to be old outdated information, and my wound doctor did still want 3 times a week dressing changes. She left without doing my dressing change and homecare had to send the on call nurse out again later that day to take care of my dressing change. On Friday I had an appointment expected and unfortunately my cast/bandage cover failed and my dressing got wet! I didn't worry too much since a dressing change was scheduled. But no one ever showed up!!! I called homecare at 12 noon and 4 pm only to hear " I am sorry...we just have no one to send out", so I was rescheduled for Saturday. After waiting for them all day Friday with no communication, I no longer trust that my Saturday visit will happen!!! Words cannot express how frustrated and angry I am with their horrid service.....oh yeah....that's right...."I am sorry" But will my foot heal properly with slipshod attention!!!!

I found this agency to be very helpful in varying aspects of care (from bathing to nursing to…read morephysical and occupational therapy, and memory care) for my mother who due to medical reasons was recently relocated to my home. ALL of the staff was very professional, courteous and accommodating. My need for them also occurred during the pandemic and they did not let that disrupt service. Thanks to them our transition was a little less stressful. I would absolutely recommend them to anyone needing assistance with homecare for a loved one. A special shoutout to LaKisha!

$1,000 partial plate belonging to my 85 year old mother thrown out by mistake by a caregiver…read morenothing but excuses, NO apologies nor any offer to compensate from Home Instead...caregiver cancelled last minute Christmas Eve and Home Instead attempted to claim there was no one scheduled...the ONLY African American caregiver worked amazingly well and she was requested from day one by us, she was denied hours by Home Instead and it appears to be racist oriented...

Staff is attentive and a great attitude. They made sure I had what I needed and were enjoyable to…read moretalk to....great experience.

If your taking care of people at home at night you should have resources to answer the phone in…read moreperson automated back burner crap I've been two hours clogged pick line girls on the ground are great administrators sucks I will try to get another servicej