Very responsive. Ami (owner) was patient in answering all questions and concerns before project…read more Work done efficiently and thoroughly. Competitive pricing. Recommend highly to handle a difficult problem.

Ami (owner) and his team are great! We needed help finishing a lead abatement process on our patio…read morethat we began ourselves and then realized was bigger than we could handle - specifically in TWO WEEKS before our sons 1st Birthday Party. Ami was honest, respectful, and gave us multiple options on how to proceed to keep our budget in mind. His team went above and beyond covering areas that we originally didn't anticipate, and focused on making sure first and foremost the area was safe for our toddler to play under. We'd highly recommend Ami & Haztek to anyone needing Lead Abatement work!

I really want to thank Total Restoration, especially Sean and Jeff the "Dream Team" for their…read moreexceptional work! They kept in communication with me the whole time keeping me up-to-date on the status of the restoration. Their crew was very professional, they had great consideration for my animals and the attention to detail in their work was top notch. You can't even tell that my whole ceiling had collapsed from rain damage. The dream team and crew went above and beyond in many ways for me, when they were done, they did an excellent job of clean up. I can't emphasize enough how happy I am with all of the work that they did! I would recommend this company to anyone and everyone that needs restoration work done!

I strongly recommend homeowners proceed with caution when dealing with Total Restoration Services…read more After a major leak in our townhouse, they were brought in to handle repairs. They left our downstairs bathroom in terrible shape, and despite Brittany assuring us it would be handled, we were later told the repairs were entirely our responsibility. The bigger issue came later: we found wet, broken drywall inside our upstairs HVAC air-handler closet, exactly on the wall where the leak occurred. This damage was completely missed by their team. The drywall was in perfect condition before the leak, and there is no other source of water in that location. When we informed them, Sean repeatedly promised that the drywall repair would be approved because of his relationship with the property manager. We patiently waited months. Today, he told us the request was denied -- and then denied ever promising he could get it approved. This entire experience has involved misleading assurances, inconsistent information, delays, and a complete lack of accountability. Instead of acknowledging obvious oversight, they refused responsibility at every step. I wish we hadn't trusted this company. Homeowners deserve honesty and professionalism, and we did not receive either.

I recently had work done with this company and they just billed me almost double of what the…read moreestimate was but was never informed that there was going to be an increase in price. Additionally they are required by California to be licensed by the Contractor Licensing Board but I could not find a licence. Also the company is managed by an LLC that is suspended by the state of california.

Do NOT use this company. They came out to our home to check for potential water intrusion in our…read morecarpet. Their sensor showed that the carpet was dry. The tech then put his sensor on the wall and claimed that there was water in the wall, even though there were NO water marks. The company then said that they could not give me a quote to dry out the wall, but needed me to put down a $1,000 to get started. We declined and asked for the invoice for the service call. We were then charged $550, even though the company's own brochure says that the charge was $400. I asked for a refund of $150 and this company is refusing to refund the difference. I believe this company uses unethical practices and fraudulently charges people.

We had a mold situation under our kitchen sink and Restoration General did an excellent job taking…read morecare of the problem fast and efficiently. Ronny was very friendly and communicative throughout the process and went above and beyond to make sure all of our questions were answered and that everything was done correctly by his team. These are true professionals who you can trust to get the job done well.

Restoration General saved us! They took good care of us. We felt the stress come off when they…read moreshowed up and started the work. They covered up with plastic in such a neat and efficient manner. They took care of the mold all in one day! It was a corner of our closet that was effected by a leak upstairs. The workers were professional and friendly. We didn't have to break the bank to pay for it. They gave us an affordable estimate. Thank goodness! We hope we never have to deal with water damage or mold again, but if we do, we will absolutely come back to Resortation General.

after a pipe leak our insurance company called service pro…read more they were fantastic cleaning up our home.they were excellent at getting the water off our floors and drying our rugs.

I have used this company twice in the last four years. Once for an interior job which involved…read morecarpeting and drywall and today for a basement job. If I could give them more than 5 stars I would. They are an incredibly responsive company. Within 10 minutes of calling them, a supervisor Eduardo called me to say he was on his way. He set up a group text with all people involved in his crew and with my tenant. This cleanup was needed due to damage that Con Ed had created. Con Ed dug up the street and sidewalk and big surprise it rained and the basement flooded. Con Ed was refusing to even guess at a completion date. The difference between dealing with Con Ed's ineptitude and lack of communication and Serv-Pros immediate response and effort was striking. Serv Pro thoroughly cleaned up the mess Con Ed created in an extremely timely fashion. The customer service and the work provided by Serv Pro would be very difficult to beat. I very highly thank them and recommend them !

This review is long overdue! A number of months ago Triton was hired by my HOA to remediate some…read moremold issues caused by a water intrusion in the foundation. The work involved ripping out drywall both in my crawl space and stairwell, treating for mold, drying out the areas, and coordinating a mold inspection. Throughout the process both Ruben and Jared were extremely communicative around timelines, processes, and also helped coordinate between the HOA, Triton, and the 3rd party restoration company so that all parties were on the same page. The entire team was professional, timely, and respectful of me and my property. They even arranged to bring in a temporary AC unit to help me get through the summer weeks while my AC was not allowed to run until repairs were completed. Although any project like this can be uncomfortable and inconvenient, Ruben, Jared, and their team did everything in their power to make it as easy and painless for me and I genuinely appreciated their efforts and highly recommend them and their services!

Jared and his team at Triton helped us from beginning to end. Top professionalism from his team…read morewith 100% customer care in handling even the smallest items that needed care and handling. If you find yourself in need of ANY remediation work Jared and his team at TRITON are a match like no other !

Our home was in the burn zone of the Woolsey fire and right next to the fire line. We had smoke,…read moreash and soot damage. Our home smelled terrible. I knew exactly who to call. I called Omar. He did work for us in the past for water damage and did an excellent job. He was able to fit us in immediately for an estimate due to fire damage. Omar came out with his SERVPRO cleaning team lead by Angie. Omar, Angie and their team did an extraordinary job of cleaning up the fire damage. Our home smells so nice and clean and literally "like it never happened." I haven't met a harder working team of people. They knew exactly what to do and were so thoughtful in doing it. Everyone on their team was fantastic. The office team is excellent as well. Hilda and Christina were so helpful with any questions I had. I refer this team to all my family and friends who need any type of fire or water damage restoration. If you need this type of service, call SERVPRO of Ventura and ask for Omar and Angie. Absolutely fantastic!

I had a very disappointing experience with SERVPRO. They accepted my mold remediation job knowing…read morethat the source and location of the mold had not been identified. They proceeded to remove portions of two rooms in my home, costing me approximately $5,800. After the demolition, I was told they did not find mold in the areas they removed. My biggest concern is that I wish I had been told BEFORE demolition that they did not know where the mold was and might not find it in those areas. Had I understood that, I would have pursued additional environmental testing before allowing two rooms of my home to be torn apart. I was ultimately left with demolished rooms, continued mold concerns, and significant additional expenses. Based on my experience, I would not use SERVPRO again.

I cannot say enough good things about Restoration Masters and the way they handled our home after…read morewe experienced smoke and debris damage. From the beginning, they were professional, knowledgeable, responsive, and extremely thorough. What impressed me most was that they truly advocated for doing the job correctly. When the initial insurance scope did not fully address everything that needed to be restored, Restoration Masters took the time to document the damage, explain why additional work was necessary, and provide the information needed to support the supplemental work. They weren't interested in taking shortcuts--they wanted to make sure our home was properly restored and safe for our family. Gary was especially wonderful to work with. He was patient with all of our questions, kept us informed throughout the process, and helped us navigate a stressful insurance claim when we weren't always sure what the next step should be. Having someone knowledgeable on our side made a huge difference.

We had a horrible leaking pipe in our apartment that made a lot of damage. Gary and his team went…read moreto work quickly & effectively finding all the damages . They tore out all the walls and flooring. They also made sure to disinfect , clean & dehumidify the rooms. I have never seen a more professional company work so well together & so quickly. They work so neatly ! Very professional ! I would definitely recommend.

Incredibly professional organization who serve as your completely independent certified mold…read moretesters. Always obtain an independent examination if you're serious to know what might be happening in your residential or commercial real estate. It might be the best investment you can make. Advanced Clean Air Solutions did an amazing thorough job in the Channel Islands Harbor Oxnard. They are certified mold testers for residential and commercial properties. The most effective way, hands down, to deal with your homeowners association if necessary to protect the health and safety of you and your family.

I was preparing to move to a new home as a tenant. I was concerned about an enclosed area in the…read moremaster bath that revealed significant mold. The landlord dismissed my concern, so I hired Advanced Clean Air Solutions (ACAS) to test for mold. The lab results indicated troubling levels of mold. Long story short, the problem has been solved, although not without time delays and repeated test failures by the mitigation company. ACAS was on top of the problem every step of the way. They were technically sound, very responsive, stayed in touch through the entire process, and deeply knowledgeable about the field. They are impressive, credible, and honest. I would not even consider hiring another company to handle such an important project.

Do not use them they are very unprofessional! Went to their office and they record their employees…read moreand are not friendly.

From the owner: AdvantaClean maintains a full suite of offerings for residential, commercial, institutional, and…read moregovernmental properties that make these buildings clean, safe, healthy, and efficient for the occupants. Offerings include essential services for a healthy home and business, including: mold removal and remediation, complete moisture control services, air duct cleaning, coil cleaning, dryer vent cleaning and emergency water removal and mitigation.