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    Servpro of Central Manhattan

    5.0 (4 reviews)
    Closed • 9:00 am - 5:00 pm

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    Mold remediation

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    People searched for Damage Restoration 339 times last month within 25 miles of this business.

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    Total Restoration - Leak and the upstairs drywall damage Total Restoration missed and refused to fix, even though it was directly in the leak path.

    Total Restoration

    (13 reviews)

    I strongly recommend homeowners proceed with caution when dealing with Total Restoration Services…read more After a major leak in our townhouse, they were brought in to handle repairs. They left our downstairs bathroom in terrible shape, and despite Brittany assuring us it would be handled, we were later told the repairs were entirely our responsibility. The bigger issue came later: we found wet, broken drywall inside our upstairs HVAC air-handler closet, exactly on the wall where the leak occurred. This damage was completely missed by their team. The drywall was in perfect condition before the leak, and there is no other source of water in that location. When we informed them, Sean repeatedly promised that the drywall repair would be approved because of his relationship with the property manager. We patiently waited months. Today, he told us the request was denied -- and then denied ever promising he could get it approved. This entire experience has involved misleading assurances, inconsistent information, delays, and a complete lack of accountability. Instead of acknowledging obvious oversight, they refused responsibility at every step. I wish we hadn't trusted this company. Homeowners deserve honesty and professionalism, and we did not receive either.

    I really want to thank Total Restoration, especially Sean and Jeff the "Dream Team" for their…read moreexceptional work! They kept in communication with me the whole time keeping me up-to-date on the status of the restoration. Their crew was very professional, they had great consideration for my animals and the attention to detail in their work was top notch. You can't even tell that my whole ceiling had collapsed from rain damage. The dream team and crew went above and beyond in many ways for me, when they were done, they did an excellent job of clean up. I can't emphasize enough how happy I am with all of the work that they did! I would recommend this company to anyone and everyone that needs restoration work done!

    Restoration Masters - Arriving to a Water Damage calling.

    Restoration Masters

    (73 reviews)

    Van Nuys

    I cannot say enough good things about Restoration Masters and the way they handled our home after…read morewe experienced smoke and debris damage. From the beginning, they were professional, knowledgeable, responsive, and extremely thorough. What impressed me most was that they truly advocated for doing the job correctly. When the initial insurance scope did not fully address everything that needed to be restored, Restoration Masters took the time to document the damage, explain why additional work was necessary, and provide the information needed to support the supplemental work. They weren't interested in taking shortcuts--they wanted to make sure our home was properly restored and safe for our family. Gary was especially wonderful to work with. He was patient with all of our questions, kept us informed throughout the process, and helped us navigate a stressful insurance claim when we weren't always sure what the next step should be. Having someone knowledgeable on our side made a huge difference.

    We had a horrible leaking pipe in our apartment that made a lot of damage. Gary and his team went…read moreto work quickly & effectively finding all the damages . They tore out all the walls and flooring. They also made sure to disinfect , clean & dehumidify the rooms. I have never seen a more professional company work so well together & so quickly. They work so neatly ! Very professional ! I would definitely recommend.

    Servpro of Central Manhattan - damagerestoration - Updated October 2026

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