Received half dead flowers, these are not even 24 hours old (see photo) and half the roses are dead and wilted, not sure how a professional florist would even deliver these, very disappointed. The lilies are great but the roses are so bad... ever stem has wilted brown color. I wouldn't even buy these in a grocery store at full price. I called customer service and they will resend a new bouquet but these were ordered by my husband to be delivered on our anniversary... not only was I sad but he was upset too. Since customer service is replacing them, I gave 2 stars, but honestly it's not that hard to get it right the first time. Hoping the redelivery will be better. Update: the re-delivery bouquet is a joke (see photo), I can buy this at the local super market for $25: 8 small roses (with outer Petals still attached), one lilly stem, some greenery, 3 stems of maroon filler flower, and some white mums) DON'T order, huge $60 disappointment for my husband and I! read more

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If you are planning to have your order delivered, use a different florist. Don't let them ruin your day like they ruined ours. Very poor service. read more

Love them!!! Great selection. Creative designs and wonderful staff! Don't go anywhere else!!

Walked in for last minute flowers and was helped immediately, asking about what it was for and being very sweet, worked with me on the colors and absolutely nailed it! Wish i could give a higher rating! read more

First off their selection was phenomenal. Flowers were very fresh and very vibrant. They helped us decorate the arrangement for a specific event. This place is under new management and the staff was super friendly. Will definitely do business with them again. read more

1-800 Flowers - Arrangement - Florists Near Me - Allen, Texas

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Nice business to buy Flowers, very knowledgeable and professional. I buy flowers here once every few weeks as their arrangements last me three weeks. I change the water a few times a week and add the plant food they give you for free. Very competitive pricing and Amanda and Rachel are a joy to work with on my arrangements. I also but all of my flowers her for Valentines Day and all of my special occasions...'H' read more

DO NOT....I REPEAT DO NOT order from 1-800 Flowers!!!!! Unless you like dead wilted Flowers in the mail. Total RIP OFF!!!!

Should have read the reviews on this place first, wow, incredibly disappointed. While initially my experience with the customer service was great with Andrea, it unfortunately did not end the same. I called to order with this establishment directly so I could pick the flowers up prior to a lunch engagement with the recipient of the bouquet. I was in a hurry but the flowers were NOTHING LIKE I WHAT I ORDERED! I got cheap fluff of flowers that I unfortunately paid $70 for. I don't mind spending money but I decided to not take the online discount promotion so I could order directly with this location. I was in such a rush I didn't have much time to compare the flowers. After returning home from driving most the day I decided to compare the photos. My goodness what a difference. The flowers thrown in my bouquet were mostly pink, not even lavender. I asked if she could throw in a hydrangea to make it look some what perked up. What I ended up with was a $30 cheap looking sad bouquet. I was better off picking up something from Krogers floral section. When I called she did offer a refund but I live in Caddo Mills, the recipient lives in Wylie, and the shop is in Allen. Close to an hour drive. The store closes at 6, it was already almost 5. I am just very upset with the entire ordeal. She ended our conversation by telling me I never have to shop with them again, then hung up on me....... Being cheated out of what you think will be a beautiful and elegant surprise for someone, then getting something cheap and entirely different in its place is incredibly disheartening. read more

1-800 Flowers - What I ordered vs what I received. Cheap carnation daisy crap. - Florists Near Me - Allen, Texas

I called these guys last minute in need of an arrangement and they did a fantastic job, super fast. During the COVID closure, they even delivered it to my car. Thanks! read more

Mandy was amazing helped me as soon as I walked and made sure to get me what I needed for my mom who had surgery this morning . And thank you to patty for making the arrangement. Just wish I was given a box or anything to hold the flowers in place on the way home . Thank you again Mandy ! read more

1-800 Flowers - Florists Near Me - Allen, Texas

This is in fact the florist. See the # on your site and the number on the flower delivery. You are the franchise that delivered the flowers when ordered from 1800 Flowers. I will not be taking down the post. This is your company read more

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I received a beautiful bouquet of flowers a few days ago and the note said the flowers were from "God." An extremely judgmental/corrective scripture followed (James 4:7-10). To say the least, I was bothered. I called this location of 1-800-Flowers, who was the brand on the note. The lady who answered was very kind, but she said she didn't know who ordered the flowers, as the order was actually placed with FTD, and I needed to call them instead. When I called FTD, it was obvious I was calling another country. The woman on the other end of the line couldn't understand me, and I couldn't understand her. Background noise, delay, language barrier... It was a very frustrating experience. I explained that the message was creepy, and I needed to know who sent the flowers. I was told that due to their privacy policy, they could not reveal the sender. I tried to escalate to management, but no luck. After three calls, an American, English-speaking woman picked up. Finally! When I calmly explained the situation, she actually began raising her voice at me, ranting that "It's a BIBLE VERSE!" and therefore not something I should be upset about. I again explained that the context of the scripture is actually very insulting, and it was anonymously from "God." Honestly, who sends flowers anonymously anyway (particularly with a passive-aggressive message from "God") unless you are a creeper, a stalker, a bully, or just plain crazy? Bottom line is that orders should not be able to be sent anonymously to protect recipients from senders in these categories. A one-sided privacy policy leaves the recipient in a vulnerable position without an advocate. Because of this antiquated and unethical policy, I feel harassed without much recourse. I would've much rather not have received the arrangement at all due to the insulting and ominous note that accompanied it, and now I have no way of knowing who did this. I'm very disappointed in 1-800-Flowers, who happily accepts anonymous orders directly--as well as from intermediaries like FTD like in this case--and only enabled and contributed to the fiasco outlined above. Shame on you both! For all these reasons, avoid FTD and 1-800-Flowers and use a local shop instead. These corporations only seem to follow the money and don't care about the end user. If all florists accept anonymous senders, that is a universal policy that should definitely be changed across the board. But giants like FTD and 1-800-Flowers should set an ethical example and a higher industry standard for the little guys. read more

I ordered flowers for my parents for their 54th wedding anniversary. The arrangement was absolutely beautiful and the flowers were so fresh. They definitely exceeded my expectations. read more

1-800 Flowers - Florists Near Me - Allen, Texas

I ordered a basket for a birthday...first it was not delivered as expected only the day after, products in the basket had nothing to do with pictures on their website and worst of all, some of products had expired date ! I tried to reach them , not a word back, I strongly recommend not to order anything from this shop. read more

I ordered flowers online with FTD. Evidently they contract orders to local florists with a contract. 1-800 Flowers Allen should have their contract revoked. The bouquet on the left is what I ordered for a 40 year friend who lost his father. The mess on the right is what was delivered. I am embarrassed to have my name on such an arrangement. read more

1-800 Flowers - 1-800 Flowers Allen does HORRIBLE #arrangements #flowers #ftd #1-800 - Florists Near Me - Allen, Texas

I wish I could recommend 1-800-FLOWERS, but unfortunately, I can't. Ordered some flowers for a good friend expecting for the same-day delivery promise to hold true and... no. I'm not sure who's running the show here but there is a screw or two loose in the operation. I called customer service and got a new bouquet delivered the next day (no longer timely or relevant to the flower-worthy occasion) and not one, but two (...?) bouquets show up at her door. Worst part - neither of them came with the card I wrote attached! This was a huge disappointment as the card was easily the most hilarious part of the gift. The flowers look kind of tacky in my opinion. I will note that the customer service representative who I spoke to, Alan, was an absolute pleasure. He should be the CEO probably. read more

Terrible service. Use a local florist and don't waste your time and money with this company. I will NEVER use again.

I am absolutely disappointed in the flowers that were delivered to my mother in law for her birthday. I order a premium arrangement and what was delivered was not what I ordered. I proceeded to call 1800 flowers to have them issue a re send of the arrangement to look like the one I picked out on their website. They contacted the florist and said it would be delivered today no problem......... then I find out the florist sends someone from the office to my mother in laws house to try to figure out why she did not like the arrangement. #1 it was a gift, I was the one who called 1800 to file the complaint so I am very upset that they showed up at her house to discuss the situation. It has her birthday and she shouldn't have to deal with such poor customer service. All I wanted was the arrangement to look like the picture and be worth the money I spent. This arrangement is not a 150$ piece. It is more like a 50-60$ arrangement. I am embarrassed that they went to her house over flowers!! I will never order again from here or 1800 flowers and I will let everyone I know in the area how rude the manager was to my mother in law and the girl that he had sent to talk to her. read more

1-800 Flowers - Florists Near Me - Allen, Texas

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This is my second time ordering from the Allen location and I have yet to have any issues or concerns regarding the delivery, the condition of the flowers, or anything else for that nature. I will continue to utilize them for my floral needs! read more

In the past, I have not had good luck sending or receiving flowers online. Recently, my husband passed away very suddenly and many of my family and friends live quite a long distance away. Many flower arrangement and live planters were delivered to me from this 1-800-Flowers in Allen. They are some of the most beautiful arrangements I have ever seen. From this point forward, 1-800-Flowers in Allen will be my "go-to" florist. read more

The people here are so nice, awesome selection of flowers and other items. Personally its a bit pricey but for a special occasion, this is your spot! read more