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    Franklin's Flowers

    3.0 (25 reviews)
    PriceyFlorists

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    K L.

    I paid for an upgraded order of "PREMIUM" Get Well flowers for my mother, who was in the hospital. They delivered the smallest arrangement with a huge balloon, which made it look even smaller. I complained to the company and only got half of my order refunded. Never order from YourFlowers.com since you have no idea what crappy florist they are going to use!! I could have made that arrangement for 10 bucks!!

    My husband bought me this beautiful bouquet of flowers for Mother's Day. He said the lady took the time to ask what I liked and came up with different ideas to put together something. It is the prettiest bouquet of flowers I've ever received! Thank you for helping make Mother's Day extra special!

    Michael Y.

    Paid $113.00 plus delivery for a mother's day arrangement that would be $29.99 anywhere else. They should be ashamed to rip off people especially when flowers going to an 83 year old woman. Bad business.courtyard

    I had completely overlooked that I needed a bouquet for our legal wedding that was less than a week away. I desperately called several florists nearby but none answered my call - they were all on voice mail mode. All except Franklin Flowers. Given the short time frame, I sent them a photo of my bouquet from my religious wedding and told them to come up with one closest to my earlier bouquet. I did, however stress that I needed white and blue flowers to match my wedding gown and flowing long blue ribbons . FF made my simple wedding look so much more grander with their bouquet. They added pretty details like blue beads, feathers and even a blue dragonfly . The bouquet was truly beautiful. Even the boutonnière was simply neat. You could tell that they were made with a lot of care and passion for flowers. Thank you so much, Peggy and team for making our simple wedding so beautiful.

    Purchased the Summertime Stroll flowers for my girlfriend's first day of teaching. I chose these flowers specifically because I liked that there was a clear vase that was filled with rocks so that you could not see the stems. I chose the Standard option which states "Arranged approximately as shown on our website." However, the flowers that were received had 3 ugly brown rocks in the vase that looked nothing like the picture and the stems were clearly visible. Franklin's claims to have a 100% satisfaction guarantee but don't hold your breath. I wrote in to Franklin's regarding the issue and have not heard back over a week later. They flower part was pretty nice and they did deliver quickly, but I feel like there was a little bait and switch and to not respond to customer's is not good service.

    Country blooms arrangement

    I ordered from an online website and this florist was assigned and we were disappointed when we found out what our grandmother received. Ordered from another online website and again disappointed to know it was the same florist. The arrangement was again not what we ordered or equivalent. We understand with the pandemic they may be limited on the number and types of flowers available. So when they are picked from these online websites to fulfill an arrangement Franklin's Flowers should take accountability to say "yes, we can do that arrangement" or "No, we cannot do that arrangement." At least if you say "No" the online companies can contact another florist who CAN fulfill the exact order or equivalent to it. Or contact us to let us know what you can do with what you have. Very disappointed and we were fortunate to have the issue resolved by both companies when we complained. I'm sure these owners are nice and have their clients who are happy. However, when you choose to fulfill an order make sure it's the exact order and have PRIDE IN WHAT YOU DO. I will say that at least one of the arrangements was within the color scheme but off in size and the other was completely off even in substitutions. Very disappointed and definitely flagged now when we order through a company again.

    Horrible horrible horrible. So embarrassed.

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    5 months ago

    Had to get on short notice. Pri was very helpful and set me right. Thank you guys for the awesome customer service

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    5 months ago

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    4 years ago

    Great centerpiece. Lots of red and green and white flowers. Beautiful red bows. Lots of greenery. So Christmasy.

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    8 years ago

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    6 years ago

    Amazing customer service. They know how to keep their customers happy. Thank you Franklin's Flowers

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    6 years ago

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    Review Highlights - Franklin's Flowers

    I called for a last minute delivery , their driver had already left for his delivery rounds, the salesperson I spoke with delivered it for me on her wY home so my step mom would get it time!

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